What our clients think of us!

Quick, clean, professional

Stains still in many places. Cost of services were astronomical

I have referred my neighbors who did get their carpets done as well and loved the results.

Technicians were professional and thorough. All costs were clearly explained to me before the cleaning began and most importantly, my carpets look great!

Great product great service

Friendly, clean cut technician. And the finished product (clean upholstery!) was a huge improvement over what it looked like before. Thanks!

I'm not sure how many years I've had Zerorez clean my carpets and tile, but year after year I am always impressed at the great job they do.

Great service and the young man was very attentive to detail in meeting our needs. He did a great job. Thank you.

The technicians were curteous, professional and worked hard to clean the carpet areas we needed to be cleaned. Our only concerns were that the carpeting was a bit wetter in places and took overnight to dry with fans on all night. I would definitely recommend them and would use them again.

We have been relying on ZeroRez for annual carpet, area rug, and tile cleaning for 10 years. We usually try to schedule about 4-6 weeks in advance, and it’s never been difficult to get an appointment on the desired day. There are email and text message reminders of the appointment. The technicians call 15-20 minutes ahead, arrive on time in a logo marked van, and are appropriately (neat and clean) dressed, personable, and professional. They are very careful with their equipment, use corner guards, and are very careful to avoid “overspray” with pre-cleaner and protectant. The equipment itself is very clean, and the technicians wear shoe covers the entire time. The cleaning process is efficient and thorough, with any special area cleaning requests addressed. Of course, there are offers for “extras” but we have never felt pressured to have add-ons. The nylon carpets and area rugs are dry on a Summer day within 4 hours. Carpets are left soft with no residue or chemical odor. We trust ZeroRez services, products, professionalism, and reliability. We are pleased to recommend ZeroRez.

Two fellows came to our home. One seemed to be in training, the other
was a tad rude to me when I was surprised that our living room counted
as two rooms. No other Zerorez worker has told me that. He acted like
I was being cheap since I considered not doing that room..."seriously?
it's only 33 bucks. Also, I understand they don't move furniture, but in
my closet, there was a very light-weight hamper and trash, which they
did not move and could easily have asked me to do it so they could have
gone all the way to the wall. Very frustrating.

Quick and quiet

Three spots of concern were not removed, Total cleaning of caroets took approx 45 min.
very quick.

Christine in scheduling was very helpful. Eric and his trainee assistant called letting me know when they would arrive. Their professionalism was excellent. I was completely satisfied with the result. Thank you for your work. First name removed

The service folks who performed the work were great, but I should have been able up front to better estimate the cost of the service.

Your web site should spell out the dimensional definition of a "room", what is the cost for stairs, walk in closets, etc. If this exists on your web site, it is hiding very well.

Again, I have no problems with the service, but there should be no surprises on costs. The customer should be able to estimate within 5% the cost of service before scheduling the service.

There was a leak in the hose that left dirty water on my hardwood floor between the rooms that were cleaned.

Cleans good with no unpleasant smell.
Excellent Staff who explains things very thuroughly.
Fernando & Tyler were great!

It was quick, my cleaner was super nice, and the carpets are now clean!

The technicians did a great job. They were friendly and helpful. The carpets look much better. Thanks

Professional

Great service

Normally when Carpet cleaning is done, the atmosphere feels dust free and clean

We didn’t get that feeling with the process that was used.

Also, not pleased with the cleaning process used for Fabric chair and the 3-rugs.

Richard worked very hard and conscientiously. We could see, he has pride in his work and represented himself very Professionally.

However, we are not pleased with the cleaning technique used by your company.

Thanks.

I love that the carpets can be cleaned without soaps or chemicals! No smells of cleaners to clear out. The technicians were very friendly and did a great job!

You followed through, came when you said you would and did a great job, even a few extras. And the carpet dried in one day.

They were professional from the start. They keep in touch from the initial phone call until the service rep arrived. The tech, Conrad, was very service oriented and thorough. I was happy enough with the service that I booked Zerorez to come back and do the rest of the house.

Cost was more than I expected/

Great service, and our carpet looks GREAT!

This most recent crew did a really great job and seemed to not only have great knowledge about their job but also demonstrated genuine satisfaction about what they were doing.

Tech made our carpet a full shade lighter, and our new house no longer has a smell. Service was absolutely worth the price.

Loved the great service! Precessional job! Thank you!