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Client Testimonials
Excellent
your on time communication, I am happy with the results, the young man doing the work was outstanding
The technician was very good
The carpet is so clean and not wet !! Your people were very professional. I would definitely recommend Zerorez.
Carpets look great!
Prompt; knowlegable and honest in appraisal of carpet condition; made recommendations to improve overall results without pressure; up front on costs per room and any additional treatment options. Nice experience this time compared to the last time Zerorez was used to clean carpets - that person did not do as thorough a job and was not ad knowledgable (perhaps he wad new).
The technician was super helpful and accommodating!
The technician was very friendly and professional. The carpet looks great and it's 18 years old!
Our service rep was very professional and answered any questions I had. I even had him add additional rooms while he was there. Would recommend highly.
Carper dried up in a decent time. Chemical smell was not too strong. Cleaned very well.
Carpets dried very nicely and looked great. We had had carpets cleaned a few months ago by another company that we thought used only steam for cleaning. Although the carpets looked great and, like Zerorez, dried without crunchiness, there was a lingering chemical odor that bothered us for a few days. With Zerorez, there was no odor, just fresh, clean carpet.
The topical pet odor treatment was expensive, $45 per room on top of the $33 per room cleaning charge. We didn't feel that the treatment was worth the extra cost. As the carpet dried, the odors returned. Zerorez has offered to return and treat the carpets topically at no charge.
We had an amazing first experience with Zerorez!!! The technicians were super curtious, arrived exactly when expected and turned the grimy black grout in the home we just purchased from grimy black to white again! Super happy with our experience and have already recommended your services to others. We will definitely be using you again! Thank you!!
Matt was thorough and excellent!!
I appreciated the professional knowledge and follow-up of the Technician who performed the service.
Liked the professionalism and the resulys. Do not like the fact that the preservative upsell adds so much cost and is presented as if you are ignorant if you don't take it. If it's so critical to a successful result, it should be quoted in the inital conversation. I probably would have bought it under those circumstances. Feels like Bait and switch this way.
Still very pleased with results and will use again.
I was very pleased with the job Antonio did on our "old" carpets that hadn't been cleaned in two years! I really feel like I got my money's worth!
The product worked great and really cleaned our carpets
The service was outstanding. Steve was professional, excellent, kept in contact with me about his arrival time and was extremely courteous.
The technician was courteous and hardworking. The cleaning made the carpets looks great. We also have dogs and a child on the way, so we like the idea of not having harsh chemicals on the carpet. Thank you.
Great job!
I have usednzerorez several times, on the Peninsula - Belmont, Redwood Shores and San Carlos and also in Walnut Creek. In every case the results were excellent. I wouldn't use any other company.
Zerorez stands behind their work and products.
love the service and results
The service was great, gentleman did a great job and a little extra, thank you
The carpets were cleaned very well and the technician was friendly and professional.
Service was great, carpets look clean, able to return furniture 4 hrs. later
Great Service and Support by Steve prompt and pleasant
Our carpet looks, feels & smells clean and soft.
The employee was very informative and wise about my needs. My carpet and kitchen tile look wonderful and smell good.
very friendly and professional service, did a great job, got out tough stains