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Client Testimonials
The technician Tony was outstanding. He was professional, knowledgeable, communicated well, personable and went above a beyond. He took time with trouble areas and set fans to speed the drying. We had a less positive experience with zerorez last year but decided to give you one more chance this year. Tony made the difference! We were much happier with the process this year and will continue to use zerorez. Thank you Tony!
Very clean and made our carpets look new. Technician was very informative and worked well. Appreciated the plastic booties he left us so we didn't walk on the just cleaned carpets.
You are willing to return to eliminate spots
I appreciated the professionalism and knowledge of your technian, John. He answered all my questions and his suggestions of handling some dificult stains were not "pushy" or demanding that I buy. He was very open as to what may work an the posibility of what would not. One stain in particular was remoed at first, but has coome back which I was told could be a possibility. Looks like I have to do an additional treatment of that area.
All in all, Zeroz has always been a pleasant experience for me and I have used their services for years.
Very satisfied with the result except for the one spot which I knew could be a problem.
Looking forward to having Zerorez back. Love the fast drying time, no odor and the clean feel of the carpet.
Marilyn Ulbricht
For the most part, I was satisfied with the cleaning process however, the outer areas of the
circle rug in the dining room are not clean. Also, the area in front of the couch is not as
clean as the rest of the rug. Kevin, your employee, was very nice and worked hard and
explained about the solutions Zerorez uses. I was very pleased that there was no chemical smell. I would definitely use Zerorez next time.
My person that cleaned my carpet was fabulous and knowledgeable...I have used the b4...excellent work 🙃
Responsive, timely, quick, high quality service. Kevin was informative on how to maintain our carpet. Kevin was personable, professional and provided high quality service.
No fragrance
No soap residue
All natural
Friendliness
Good job
My technician Anthony was courteous & did a superb job
I like the fact that you don't use soaps etc. in cleaning the carpets
Every technician we have had through the years have been exceptional. Great service and dependable.
Staff has been very responsive.
Wonderful customer service and product. My carpet looks and feels as good as new. Will use ZEROREZ again.
Rugs look great when you are done even the high traffic areas. Older rugs look newer and able to get up most spots and stains.
Think it was very good
Technician was professional and thorough. Carpets looked like new.
Anthony was very professional & knowledgable. My carpet turned out very nice, clean & was not soaked (just a little damp). It dried very quickly! I will definitely recommend zerorez!!
They were able to clean my carpet, which had a some severe soiled spots, and make my carpet s look like new. I was truly impressed. They were efficient and friendly explaining the process. Very professional!
The two gentlemen that came and did the rug cleaning were friendly and professional. They took the time to explain the process and how long it would take to do the job. I was very happy with the results.
Friendly knowledgeable technicians. They seem to really care about what they do
Experienced, knowledgeable crew leaders with equipment to do a good job.
Good follow up on a few missed spots.
Very professiional
Kevin was incredibly professional, provided great service, very communicative. Would definitely recommend service based upon Kevin.
Company is responsive; Workers offer helpful explanations
The serviceman was very knowledgeable and provided great customer service. I reserved online and after showing him the areas I needed clean he revised my invoice to better accommodate what I needed clean. We are very happy with the service and cleaning.
Friendly stuffs!
Best carpet cleaning we've found. Great, friendly technicians. Even the bad spots removed leaving little or no residue. Priced competitively. Will not ever use any other service.
Polite professional and they did a great job.
Gabrielle and others are so detailed and thorough when cleaning my carpets. The service is excellent every time and my carpets stay clean for months.