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Client Testimonials
He was fast, friendly and efficient!
I was very impressed by the friendly, knowledgeable Zerorez representative, Hector, and the excellent job he did on cleaning my carpets.
friendly service, chemical free
Randy was awesome!
All stains wre removed that others had tried and failed.
I was shocked that our carpets came out as good as they did. I had make up stains lots of wear. We were very extremely happy. Zerorez saved us from having to replace our carpets.
fast, easy to schedule (on line), courteous, professional staff.
poite professional service
professionalism timely response
No problems getting the advertised price.
Steven (I think was the name of our Zerorez rep) was very polite, helpful, hard working and professional. I only give a 9 because the previous person who lived here was a smoker, and the smell, although reduced, is still lingering. Everything looks real clean though.
no chemicals, friendly & professional service person
The rep was polite & friendly. My carpet looks great.
no smell
The strength of the cleaning solution and the customer service.
On-time, conscientious, fast, thorough
Our technician took the time to address our individual/unique carpet issues and did a very thorough job.
I would not recommend the pet odor treatment. Even after you came out a second time to spray the carpet with the deordorizer, it still smells. This product did nothing for our carpet.
Please know that both of the service technicians that came out did great jobs, and I have no problem with them. It's just everytime I get suckered into paying for this extra service, I am disappointed.
Also I think it is a shame, and sneaky of you, that you charge $57 for one extra room, when the price we are paying as part of a 5 room special is $39.80. It comes out to be $39 for the 3 room special you run as well!!!! So next time what I will do is have you come out to my house for two separate visits and have you clean 3 rooms at a time. I would save money this way. You shouldn't penalize, charge more, for someone who is allowing you to clean more of their house!!!! Not good business practice in my opinion.
perfect every time
Great work, friendly worker!
Chemical free, efficient and factually informed.
Everything !!!
1. The tie and grout look great - good as new! We are quite pleased with the results.
2. The young man who provided the service was prompt, courteous and efficient.
I like the fact that you don't use harsh chemicals; the results were great, the carpet looks fresh and clean. The service guys were friendly, knowledgeable and efficient. Great job!
Your service and products get my carpets clean. I appreciate that you were able to accommodate me on a very short notice. Chad is awesome-great at explaining the process/pricing. I feel like I can trust your employees in my home.
employee very friendly, and helpfull
No harsh chemicals were used.
no chemicals
Great cleaning job on some older rugs.
Excellent service, carpet looks fabulous and its 13 years old and abused by an inside dog. Technician was excellent, he listed to my concerns before starting and then went above and beyond by helping me look for my escapee dog while working.