Zerorez Raleigh/Durham
5101 Nelson Rd. Suite 300A
Morrisville
NC 27560
United States

Client Testimonials

Report a concern   February 3, 2016 — Rated 10 out of 10 by Brenda Creasy Zerorez Raleigh/Durham
What do you like about our products and services?

Everything!

Report a concern   February 3, 2016 — Rated 9 out of 10 by J.L. Zerorez Raleigh/Durham
What do you like about our products and services?

Green Clean

Report a concern   February 3, 2016 — Rated 10 out of 10 by J.D. Zerorez Raleigh/Durham
What do you like about our products and services?

They are thorough, did the work in a timely manner and cleaned up behind themselves. Very good job.

Report a concern   February 3, 2016 — Rated 10 out of 10 by H.S. Zerorez Raleigh/Durham
What do you like about our products and services?

Great job! Very clean - professional staff

Report a concern   February 3, 2016 — Rated 10 out of 10 by T.B. Zerorez Raleigh/Durham
What do you like about our products and services?

Did an excellent job - the carpets and upholstery that were cleaned looked and smelled great. Price was reasonable, and the Zerorez representative that did the cleaning was very professional and customer focused. Would recommend Zerorez to anyone that is looking to get their carpets cleaned.

Report a concern   February 3, 2016 — Rated 10 out of 10 by T.B. Zerorez Raleigh/Durham
What do you like about our products and services?

Price, how clean it was when finished, and professionalism of agent

Report a concern   February 3, 2016 — Rated 10 out of 10 by T.B. Zerorez Raleigh/Durham
What do you like about our products and services?

I'm carpet was very clean.

Report a concern   February 2, 2016 — Rated 9 out of 10 by J.D. Zerorez Raleigh/Durham
What do you like about our products and services?

cleaned well

Report a concern   February 2, 2016 — Rated 10 out of 10 by M.M. Zerorez Raleigh/Durham
What do you like about our products and services?

Outstanding service. My old carpet sparkles, inasmuch as it can. I asked for gentle treatment and got both that and fantastic results. Courteous service person. He really listened and wanted to make me happy. Thanks. MPM

Report a concern   February 2, 2016 — Rated 10 out of 10 by Linda Kuhns Zerorez Raleigh/Durham
What do you like about our products and services?

The personnel are professional and explain everything. My technician was very careful with my dog and was concerned that she not slip out of the house intentionally (she didn't). ZeroRez kept me well informed as to their arrival and optional services. They did a great job cleaning some old carpet and made it look much better. I wouldn't hesitate to recommend them to anyone for any size carpet cleaning job.

Report a concern   February 2, 2016 — Rated 10 out of 10 by J.G. Zerorez Raleigh/Durham
What do you like about our products and services?

Job well done

Report a concern   February 2, 2016 — Rated 10 out of 10 by J.G. Zerorez Raleigh/Durham
What do you like about our products and services?

Nice job

Report a concern   February 2, 2016 — Rated 10 out of 10 by M.R. Zerorez Raleigh/Durham
What do you like about our products and services?

Staff very friendly and professional.

Report a concern   February 2, 2016 — Rated 9 out of 10 by Alyne Okeefe Zerorez Raleigh/Durham
What do you like about our products and services?

Customer Service is superb

I just hope the stains are gone for longer than 6 months this time

Report a concern   February 2, 2016 — Rated 10 out of 10 by B.B. Zerorez Raleigh/Durham
What do you like about our products and services?

Friendly staff, excellent work, clean as a whistle, even the pet stains.

Report a concern   February 2, 2016 — Rated 9 out of 10 by J.C. Zerorez Raleigh/Durham
What do you like about our products and services?

Technician was courteous and worked quickly/meticulously! Great/respectful dude-give him a raise!

Please ease off on the relentless upselling-our $89 (for 3 (tiny/unrealistic) rooms) N & O coupon quickly turned into a $200 charge which did not cover/include needed spot treatment b/c we were already way over budget. Don't withhold basic cleaning services w/o surcharges. Technician tried to entice me to pay extra for spot treatment as "pet odor might resurface during cleaning!?".

Don't try to outsmart your customers-just serve them, provide VALUE, & the referrals will come naturally!

The upselling over the phone, then in person, was disappointing as a 1ST TIME customer.

Otherwise, a great experience with (overall) expected results!!!

Report a concern   February 2, 2016 — Rated 10 out of 10 by M.B.M. Zerorez Raleigh/Durham
What do you like about our products and services?

technician was knowledgeable and friendly

Report a concern   February 2, 2016 — Rated 10 out of 10 by K.B. Zerorez Raleigh/Durham
What do you like about our products and services?

company of their word to come back if not satisfied...

Report a concern   February 1, 2016 — Rated 10 out of 10 by Linda Walters Zerorez Raleigh/Durham
What do you like about our products and services?

I like the fact that Zerorez is a green company. Kevin, who has been to my home on a number of occasions for your company, has always done an outstanding job in cleaning my carpets.

Report a concern   February 1, 2016 — Rated 9 out of 10 by B.P. Zerorez Raleigh/Durham
What do you like about our products and services?

Greg, the technician, was courteous and professional. He went right to work and finished by asking if we were satisfied with the service.

The carpets looked great!!

Thanks!!

Report a concern   February 1, 2016 — Rated 9 out of 10 by M.L. Zerorez Raleigh/Durham
What do you like about our products and services?

I LOVED THE SUPER COURTEOUS AND PROFESSIONAL SERVICES OFFERED BY GREG, THE SMELL OF THE PRETREATMENT AND THE FEELING OF KNOWING THAT THERE WOULD BE NO RESIDUE ON MY CARPET. IF YOUR RETRO PRICES WERE IN EFFECT MORE, I WOULD USE YOUR SERVICE MORE. THE NORMAL PRICES ARE OUT OF MY PRICE RANGE, ESPECIALLY WHEN I CONSIDER HAVING MY STAIRS CLEANED.

Report a concern   February 1, 2016 — Rated 10 out of 10 by B.W. Zerorez Raleigh/Durham
What do you like about our products and services?

How it grabbed old hair and dust.

Report a concern   February 1, 2016 — Rated 10 out of 10 by Ruby Carpenter Zerorez Raleigh/Durham
What do you like about our products and services?

It's the biggest difference in the world ! My carpets look so much better. John did a fantastic job, paid close attention to areas that needed extra attention. He was very friendly and I would recommend him to anyone !! We enjoyed having him in our home.

Report a concern   February 1, 2016 — Rated 10 out of 10 by C.H. Zerorez Raleigh/Durham
What do you like about our products and services?

Environmentally sensitive

Report a concern   February 1, 2016 — Rated 10 out of 10 by A.S. Zerorez Raleigh/Durham
What do you like about our products and services?

arrive when you say you will. Do a good job and carpets look great

Report a concern   February 1, 2016 — Rated 9 out of 10 by K.M. Zerorez Raleigh/Durham
What do you like about our products and services?

Dependable and professional

Report a concern   February 1, 2016 — Rated 10 out of 10 by A.C.R. Zerorez Raleigh/Durham
What do you like about our products and services?

Very professional

Report a concern   January 31, 2016 — Rated 10 out of 10 by A.L. Zerorez Raleigh/Durham
What do you like about our products and services?

Cheap, fast, and friendly

Report a concern   January 31, 2016 — Rated 10 out of 10 by Larry Wasserman Zerorez Raleigh/Durham
What do you like about our products and services?

Excellent

Report a concern   January 31, 2016 — Rated 10 out of 10 by D.D. Zerorez Raleigh/Durham
What do you like about our products and services?

No chemicals, cleans well.


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