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Client Testimonials
Courteous, knowledgeable and professional technician
The professional service
Yesterday we had our carpets cleaned by Zerorez, our first time using them. The fellow who came was very nice, professional, explained what he was going to do, confirmed the prices with us, then proceeded. Our carpets look really terrific and even last night I said to my husband that I do not recall that they looked as good last time we had them cleaned; perhaps they did look as well, but I do not recall but I do recall that we had had them clean two area rugs and I was not happy with the result on them. I will definitely call this company again.
Dan and First name removed, North Raleigh
Your staff's commitment to excellent customer service. In the past, if I have had a problem, you resolved it without any hesitation. Our technician this time was wonderful!
Tech. was prompt, as scheduled. Very pleased with cleaning of carpets.
Clean and carpet look good
Rugs are so clean, and no crunchy feel! Service associate was friendly, professional, and no hard sell. You make it easy to have clean carpets!
The price was fair, the technician was excellent, and my carpets look great!
I appreciated the great service and reliability. We had an area that needed a retreat, and they came right out and got it taken care of. Very nice and professional folks.
The fact that the dirt is removed and no chemicals are left in the carpet.
excellent
The associate called and was here 15 minutes later, he was about getting the job done. I like that there wasn't a lot of water left. Would recommend to others.
no comment
Technician was knowledgeable and thorough my carpets look great and the products smelled great
Efficient, fast and very high quality. You all do a great job.
Fast, efficient and friendly, in addition to being reasonably priced.
Very fresh smell after the carpets were cleaned. Spot cleaning and protectant are very nice to include.
I love the technician--Mike--he did a great job and is always a pleasure to talk with. Thanks.
Not sure about product.to early to tell.
Service was excellent
In my experience with your service people they have been friendly, informative and seem to work hard.
Technician very professional carpets felt and smelled great after they dried .No harsh chemical smells.On time quick service
The technician was prompt, friendly, professional and very knowledgeable. If I use Zerorez again I would want him to do the cleaning for me.
Best service ever! From setting the appointment through the finished job everyone is professional with the personal touch. Very pleased with the service and price.
The service and professionalism
Great service as always. On time, efficient and clean.
Everything
Fast and easy scheduling. Friendly staff. Wide variety of scheduling options and prompt service on the day of service. Techs explain options and pricing and I ha e never felt pressured to buy up. Carpets look great afterward!
The refreshing smell the disinfectant
The guy who showed up was professional, courteous, and competent. He walked me through the process, pointed out problem areas, set expectations, and did a great job. Very happy with the outcome!

they clean the carpets really