Zerorez Portland
9540 SW Tualatin-Sherwood Rd.
Portland
OR 97062
United States

Client Testimonials

Report a concern   October 17, 2021 — Rated 10 out of 10 by Robert Halstrom Zerorez Portland
What do you like about our products and services?

You only have to have your carpets half as many times as the Soap Residue Guys. Ya you can pay a lot extra to have those guys do a rinse but either way it takes a lot longer to dry than Zero Rez. Would not use anyone else ever again.

Response from Zerorez Portland:

Thank you! We are so happy to hear that! We are glad to gain a loyal customer like you.

Report a concern   October 17, 2021 — Rated 10 out of 10 by R.R. Zerorez Portland
What do you like about our products and services?

Have used zerorez two times now and have found them to be very professional, pleasant to work with as well as doing a great job. Highly recommend them and will use again as needed.

Response from Zerorez Portland:

Thank you! We really appreciate customer like you as well!

Report a concern   October 17, 2021 — Rated 10 out of 10 by Gail Parnell Zerorez Portland
What do you like about our products and services?

No soapy residue; carpets are very clean; carpets are not soaked; technicians are professional and well trained. Excellent product.

Response from Zerorez Portland:

Thank you!

Report a concern   October 17, 2021 — Rated 9 out of 10 by Cathleen Kaufman Zerorez Portland
What do you like about our products and services?

This is the third time I have used Zerorez. Never disappointed! Tech's are always friendly and do a great job! Thanks for clean carpets, AGAIN!

Response from Zerorez Portland:

Thank you!

Report a concern   October 17, 2021 — Rated 10 out of 10 by Ron Schmid Zerorez Portland
What do you like about our products and services?

Efficient friendly service

Response from Zerorez Portland:

Thank you!

Report a concern   October 16, 2021 — Rated 10 out of 10 by C.C. Zerorez Portland
What do you like about our products and services?

The service was prompt and did not take very only at all. The Tech was very friendly and professional. My carpets look great.

Response from Zerorez Portland:

Thank you!

Report a concern   October 16, 2021 — Rated 10 out of 10 by Brian Evanson Zerorez Portland
What do you like about our products and services?

Joel was exceptional. He took the time to explain everything he was doing and didn't try to upsell me on services that I didn't think I needed.
We're extremely happy with how our dirty carpets came out so clean. I wouldn't hesitate to recommend Zerorez to anyone looking to get their carpets professionally cleaned.

Response from Zerorez Portland:

Thank you!

Report a concern   October 16, 2021 — Rated 10 out of 10 by Shelley Fontana Zerorez Portland
What do you like about our products and services?

Carpet looks so nice and clean. Cleaner was very professional and courteous. He arrived earlier (with a phone call if it was ok) and put on booties over his shoes.

Response from Zerorez Portland:

Thank you!

Report a concern   October 16, 2021 — Rated 10 out of 10 by M.C. Zerorez Portland
What do you like about our products and services?

Great job, on time, very careful. Carpet looks great.

Response from Zerorez Portland:

Thank you!

Report a concern   October 15, 2021 — Rated 10 out of 10 by S.C. Zerorez Portland
What do you like about our products and services?

Up-selling was limited to pet stains. Love that it is not overly scented.

Raphael did a great job - very professional.

Response from Zerorez Portland:

Thank you!

Report a concern   October 15, 2021 — Rated 10 out of 10 by Pat Shorthill Zerorez Portland
What do you like about our products and services?

Very prompt and do whatever possible to get the best results

Response from Zerorez Portland:

Thank you!

Report a concern   October 15, 2021 — Rated 10 out of 10 by U.I. Zerorez Portland
What do you like about our products and services?

I trust the service and appreciate the care provided by the technician.

Response from Zerorez Portland:

Thank you!

Report a concern   October 15, 2021 — Rated 10 out of 10 by C.T. Zerorez Portland
What do you like about our products and services?

Another great cleaning from Zerorez. Great communication, showed up on time, very friendly and professional, and a fantastic job on our move-out cleaning. Thank you!

Response from Zerorez Portland:

Thank you!

Report a concern   October 15, 2021 — Rated 10 out of 10 by S.S. Zerorez Portland
What do you like about our products and services?

Rafael Gamarra did an excellant job cleaning our carpet. I would highly recommend him

Response from Zerorez Portland:

Thank you!

Report a concern   October 15, 2021 — Rated 10 out of 10 by P.H. Zerorez Portland
What do you like about our products and services?

Never had carpeting dry so quickly. Looks great; wish I'd done it sooner but I won't wait so long until next time :)

PK
Lake Oswego

Response from Zerorez Portland:

Thank you!

Report a concern   October 15, 2021 — Rated 10 out of 10 by B.W. Zerorez Portland
What do you like about our products and services?

I love that our carpet has zero smell or crunchy feeling after they clean. They do a great job every time.

Response from Zerorez Portland:

Thank you!

Report a concern   October 15, 2021 — Rated 10 out of 10 by R.J. Zerorez Portland
What do you like about our products and services?

Technician Rainel C. did a great job, very professional, explained everything to us, and went to work. Our carpets look great!

Report a concern   October 14, 2021 — Rated 10 out of 10 by D.D. Zerorez Portland
What do you like about our products and services?

It all went well!

Report a concern   October 14, 2021 — Rated 10 out of 10 by J.H. Zerorez Portland
What do you like about our products and services?

My carpets never looked so good and the people are very respectful and responsible.

Report a concern   October 14, 2021 — Rated 10 out of 10 by G.S. Zerorez Portland
What do you like about our products and services?

Giovani, your employee, worked very hard and did a great job. Your system leaves carpets clean and just damp so they dry fast. NO residue

Report a concern   October 14, 2021 — Rated 10 out of 10 by Melissa McGriff Zerorez Portland
What do you like about our products and services?

We were kept up to date regarding appointment status, the technicians were friendly and communicated as to what our specific needs were - (re: stain removal etc.) Most importantly, we appreciate the "Green Technology" - safe for our environment and for our household. We will use you again for our cleaning needs.

Report a concern   October 14, 2021 — Rated 10 out of 10 by J.M. Zerorez Portland
What do you like about our products and services?

We are return customers of Zerorez and would use no other service.
Carpets always turn out looking like new and are dry later that same day.

Joel Johnson has been our preferred technician -- he's simply the BEST!

Many thanks to Joel, once again, for making our carpets fresh and clean -- and for all his hard work!

Sincerely,

First name removed & John
Hillsboro

Report a concern   October 14, 2021 — Rated 10 out of 10 by Gretchen Skeaton Zerorez Portland
What do you like about our products and services?

Called when would arrive; efficient cleaning process; explained the process; answered my questions; repaired rugs; Clean brighter rugs final product; and friendly customer interaction!

Report a concern   October 14, 2021 — Rated 10 out of 10 by S.H. Zerorez Portland
What do you like about our products and services?

He did an amazing job, the carpet and both my couches were done and they looked brand new afterwards.

Report a concern   October 13, 2021 — Rated 10 out of 10 by J.H. Zerorez Portland
What do you like about our products and services?

I liked that you could tell me about your product, and you are so professional. Thank you.

Report a concern   October 13, 2021 — Rated 10 out of 10 by R.B. Zerorez Portland
What do you like about our products and services?

god work, efficient nice tech

Report a concern   October 13, 2021 — Rated 9 out of 10 by J.B. Zerorez Portland
What do you like about our products and services?

Price was reasonable, tech was polite and respectful, did a great job. The only reason I didn't give a 10: when I scheduled the appointment, I asked about cleaning under beds and couches. The person on the phone said they would go under as far as they could. This implied to me that there would be at least a few inches under the furniture cleaned. However, in reality, the cleaning stopped right at the edge of the beds and couches and therefore I feel like my expectations weren't met. A more accurate response to a question about going under beds and couches would be that no, you don't clean under them.

Report a concern   October 12, 2021 — Rated 10 out of 10 by B.S. Zerorez Portland
What do you like about our products and services?

Friendly and through and easy to communicate with.

Report a concern   October 12, 2021 — Rated 10 out of 10 by A.D. Zerorez Portland
What do you like about our products and services?

Great job I like what they did

Report a concern   October 11, 2021 — Rated 10 out of 10 by Luke Freauff Zerorez Portland
What do you like about our products and services?

great job!!!


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