Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87243 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 7, 2021 — Rated 10 out of 10 by S.G. Zerorez Phoenix
What do you like about our products and services?

Feels cleaner,dryer then the old way

Report a concern   April 7, 2021 — Rated 10 out of 10 by S.T. Zerorez Phoenix
What do you like about our products and services?

Very clean without chemicals

Report a concern   April 7, 2021 — Rated 10 out of 10 by Denise Prenovost Zerorez Phoenix
What do you like about our products and services?

The technicians are experts, clean, kind, and safe. Everything I need in a service provider. Thank you Zerorez, until next time!

Report a concern   April 7, 2021 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

I met Jeff at our rental home and he was very friendly and professional. When I went back later after the carpet had dried, it looked amazing! This was 30+ year-old sculptured carpet and most of it looked brand new. We are very happy with Zerorez and will use them exclusively with any of our carpet cleaning needs.

Report a concern   April 7, 2021 — Rated 10 out of 10 by E.M. Zerorez Phoenix
What do you like about our products and services?

How clean the carpets get & stay that way!

Report a concern   April 7, 2021 — Rated 10 out of 10 by A.R. Zerorez Phoenix
What do you like about our products and services?

Always do a great job!

Report a concern   April 7, 2021 — Rated 10 out of 10 by Sascha Grace Zerorez Phoenix
What do you like about our products and services?

Cleaned the carpets very well in a timely manner. Very thorough

Report a concern   April 7, 2021 — Rated 10 out of 10 by Judy Sink Zerorez Phoenix
What do you like about our products and services?

My clean caroets when tech was finished. No cleaning product ofor remained. Luis was very professional and obviously lnew his job well.

Report a concern   April 7, 2021 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Service tech was very courteous, carpet came out better than expected!

Report a concern   April 7, 2021 — Rated 10 out of 10 by Jack Kitchener Zerorez Phoenix
What do you like about our products and services?

Great service and product

Report a concern   April 7, 2021 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

Everything

Report a concern   April 7, 2021 — Rated 10 out of 10 by Leigh White Zerorez Phoenix
What do you like about our products and services?

Website explains services with prices posted to make it easy booking an appointment online. Service technician (Lionel) was on time and courteous. Very happy with the results.

Report a concern   April 6, 2021 — Rated 10 out of 10 by Gerard Chamberlin Internal Medicine Candi Chamberlin Zerorez Phoenix
What do you like about our products and services?

Carpet is clean and fresh, smells great, no mess and the best technician EVER. You do a great job!

Report a concern   April 6, 2021 — Rated 10 out of 10 by A.J. Zerorez Phoenix
What do you like about our products and services?

Cleaned the dog pee out of my carpets and now can enjoy a clean home

Report a concern   April 6, 2021 — Rated 8 out of 10 by M.P. Zerorez Phoenix
What could we do to improve?

Clear communication on what you get for each charge/pricing level.

Report a concern   April 6, 2021 — Rated 6 out of 10 by M.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Company advertises $135, for 3 rooms of carpet on the radio. I paid over $600 dollars, which was by far the most I have ever paid to have my carpets cleaned! Carpets came out looking good however, when sitting on the floor I can still smell some pet odor from previous accidents. This is even after I paid extra to have the carpets pre-treated! I expected to pay more for pretreat and scotch guard, but felt that should have been more around $300! Maybe company can send me a coupon for additional savings next time!

Report a concern   April 6, 2021 — Rated 10 out of 10 by Wendy Isaacson Zerorez Phoenix
What do you like about our products and services?

Tech was nice, friendly and efficient. Worked quickly and the carpet dried quickly. Love that there’s no crunchy carpet anymore! And our carpets look amazing. Thank you zero rez!

Report a concern   April 6, 2021 — Rated 10 out of 10 by Donna Parker Zerorez Phoenix
What do you like about our products and services?

Appreciated that you got me in on a short scheduling request. Technician was professional and on time and did a great job. Even convinced me to clean my granite!!

Report a concern   April 6, 2021 — Rated 10 out of 10 by B.G. Zerorez Phoenix
What do you like about our products and services?

This was great. Will call again.

Report a concern   April 6, 2021 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

Workers did a thorough job and when I asked them to touch up a message missed spot, they did not it’s no problem.
Workers were friendly and respectful.

Report a concern   April 6, 2021 — Rated 10 out of 10 by W.L. Zerorez Phoenix
What do you like about our products and services?

Qualified product for health cleaning and professional service for client

Report a concern   April 5, 2021 — Rated 10 out of 10 by Dawn Mccullough Zerorez Phoenix
What do you like about our products and services?

Fabulous service and very pleasant experience!!!!

Report a concern   April 5, 2021 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Great Employees. Excellent services and prices.

Report a concern   April 5, 2021 — Rated 2 out of 10 by M.Y. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The tech you sent out did not do a good job as if he did not make an effort to clean my truck seats. He also left residue on the door threshold that I had to wipe down and failed to clean the carpet.

Report a concern   April 5, 2021 — Rated 10 out of 10 by N.L. Zerorez Phoenix
What do you like about our products and services?

Trayvon just superb.

Report a concern   April 5, 2021 — Rated 10 out of 10 by Angie Diamond Zerorez Phoenix
What do you like about our products and services?

Everything

Report a concern   April 5, 2021 — Rated 10 out of 10 by Paula Smith Zerorez Phoenix
What do you like about our products and services?

Carpet looks great. He was quick, very nice, did a good job.

Report a concern   April 5, 2021 — Rated 5 out of 10 by M.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Didn’t really clean my carpets. High traffic areas are and still look dirty and show. Was told by tech that carpet too thin to try and use scrubber on tough spots for fear of tearing??? Just felt like the last appointment of a long week and he just wanted to get in and out. Didn’t feel like arguing with him about it, but would have liked a bit more customer service because I was home the entire time and he didn’t mention it until he was packed up and writing the invoice which by the way is very vague in its explanations of my cleaning job

Report a concern   April 5, 2021 — Rated 10 out of 10 by Margaret Carl Zerorez Phoenix
What do you like about our products and services?

Use no chemicals. Wes,The carpet cleaner, was very pleasant and professional.

Report a concern   April 5, 2021 — Rated 10 out of 10 by R.W. Zerorez Phoenix
What do you like about our products and services?

Excellent service


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