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based on 87243 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpets look great!! Much better than with the last company I tried.
Professional Personnel - Excellent Service and Results
Great tech. Nice and knowledgeable. Carpet looks great. No crusty film. Great job.
Carpet was very old and very dirty and it cleaned up so nice, smells great and it is nice and soft not stiff. Very happy with results.
The technician seemed to know what he was pleasant talking about. The carpet looks great.
I have been your company for years, reputation is important!
Liked young man who did the work - Carlos. Floors and tile were cleaner than they’d been in a long time.
Great cleaning without the detergent residue.
Everything was just right!
The people and products are awesome
Tim did a great job on our carpet and tile!
Techs have always ensured I am happy with results before packing up.
You do a good job quickly
Kevin was awesome! We got our carpets cleaned because we were moving out and he found dog pee that was left over from the previous renters! The house smelled amazing and looked better then when we moved in! Will definitely be using Zerorez again!
The operator was on time and very friendly. He did a very good and was neat.
Friendly, prompt, easy to schedule appointment, professional
Paul was very knowledgeable and friendly.
Our service man was Alex, he was very knowledgeable and explained everything to us. Very professional. I would highly recommend them.
Great customer service.
Great service, amazing prices. Very pleased with how clean my tile and area rug are. Will definitely use them again in the future.
When it’s done right, the shorter dry time is awesome. Cleaning process is efficient and relatively quick.
Professional, friendly and my carpets look great!
We find the zerorez cleaning does a very good job without the harsh chemicals and smells many other services leave.
Service Technicians were affable, and very knowledgeable.
Technicians are thorough, prompt and courteous. I can depend on a good cleaning and fair pricing.
Very quick and efficient!
My technician Alex was wonderful as well as very professional. I would highly recommend Zerorez and Alex. The carpets came out looking brand new
Our carpets look great! The guys did a fantastic job! Showed up on time and kept us informed when on the way!
I don't think that the machine used to clean the tile grout works along edges of a room very well. My kitchen has dirty grout outside the center area. Under the stove where I cook every day is still dirty, but everything has been sealed since I paid for that service. I am just not sure if its the equipment or if its that the "special water" doesn't do a proper job. Also, there were still about 6 areas where chocolate was stuck in the grout and me and the technician had to scratch/clean it up by hand prior to sealing the tile. So the little chocolate chips my son drops from his granola bars throughout the year get stepped on and mushed into the grout unnoticed and then your cleaning system doesn't clean chocolate up very well. I won't be using Zerorez in the future. I'm guessing this is why we stopped using your company at all of our schools (where i work). I am not sure that it cleans as well as you claim it does. Even rugs don't get that clean....
Employees are always knowledgeable and polite. Work is completed quickly. Easy to schedule. Easy digital system setup to pay.