Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84685 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 17, 2022 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

Nice staff and great results

Report a concern   December 17, 2022 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

very happy with the results

Report a concern   December 17, 2022 — Rated 10 out of 10 by Bryan Garlitz Zerorez Phoenix
What do you like about our products and services?

We have used Zerorez for the past 10 yrs in three homes, Gilbert, Glendale now Peoria for our Carpet and Area Rugs. Never disappoints, expert technicians and most importantly great results. Highly recommend you give them a call!

Report a concern   December 17, 2022 — Rated 10 out of 10 by B.H. Zerorez Phoenix
What do you like about our products and services?

Used your company for several years. Always happy with the results. Also happy the service tech DID NOT chip the tile on my steps which has happened several times in the past!

Report a concern   December 17, 2022 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

Fantastic cleaning and friendly courteous staff

Report a concern   December 17, 2022 — Rated 10 out of 10 by Reimundo Rodriguez Zerorez Phoenix
What do you like about our products and services?

Alex was professional, efficient and friendly.

Report a concern   December 16, 2022 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

No chemicals which I am allergic to. Mathew was thorough and did an outstanding job. Carpet looked like new. Many thanks.

Report a concern   December 16, 2022 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

Wonderful and professional service. The pro was very knowledgeable, and friendly and went above and beyond to get the carpets clean to our standards.

Report a concern   December 16, 2022 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

That it drys fast and it's not stiff

Report a concern   December 16, 2022 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

No harmful chemicals

Report a concern   December 16, 2022 — Rated 10 out of 10 by Robin Marcus Zerorez Phoenix
What do you like about our products and services?

Cody did a fantastic job. He is professional, thorough, and friendly. I highly recommend ZeroRez!

Report a concern   December 16, 2022 — Rated 7 out of 10 by S.S. Zerorez Phoenix
What could we do to improve?

Since this is the first time I have had upolstry/sectional professionally cleaned, I'm not sure what else could be improved.
It did seem like a fairly large cleaning project for one person, which took about 4 hours.
I opted to get the protectant hoping any further car urine could be cleaned off more easily without it soaking in.
As I watched most of the cleaning procedure I was only a little unsure about 2 things.
I found that it's Not recommended to use hot water to clean upholstery, carpet with animal urine issues ?
Also, the protective substance at the end seem like just a lite spray kind of here and there, but didn't appear to be, what I would consider, a liberal coating over all material ?
Anyway......we'll see if our rescue cats still smell urine and continue to mark/spray.

Report a concern   December 16, 2022 — Rated 10 out of 10 by Ash Fox Zerorez Phoenix
What do you like about our products and services?

Excellent customer service and effective service.

Report a concern   December 16, 2022 — Rated 10 out of 10 by A.J. Zerorez Phoenix
What do you like about our products and services?

I’m a repeat customer.

Report a concern   December 16, 2022 — Rated 10 out of 10 by N.C. Zerorez Phoenix
What do you like about our products and services?

I have used Zerorez for many years and always have good results. Jeff was on time, friendly and efficient.

Report a concern   December 16, 2022 — Rated 10 out of 10 by S.F. Zerorez Phoenix
What do you like about our products and services?

Just overall great service

Report a concern   December 16, 2022 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Your carpet cleaner was friendly, effcient and thorough. I would recommend your company any-time

Report a concern   December 16, 2022 — Rated 10 out of 10 by B.W. Zerorez Phoenix
What do you like about our products and services?

No muss, no fuss, tech seemed knowageable and speedy.

Report a concern   December 16, 2022 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Ramon was very friendly and professional. He has great product knowledge and was vey efficient.

Report a concern   December 16, 2022 — Rated 10 out of 10 by Sean Humphrey Zerorez Phoenix
What do you like about our products and services?

Excellent customer service - was able to schedule a cleaning within less than 24 hour time frame. Tech was friendly, helpful, and knowledgeble on products and service

Report a concern   December 15, 2022 — Rated 9 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Carpet looks good but I think you left it to wet

Report a concern   December 15, 2022 — Rated 10 out of 10 by A.R. Zerorez Phoenix
What do you like about our products and services?

The technician was very knowledgeable and courteous. He did a great job. Thanks, First name removed

Please do NOT publish my name/email

Report a concern   December 15, 2022 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Good

Report a concern   December 15, 2022 — Rated 0 out of 10 by N.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The price was not as quoted and girl on phone was rude. Never again.

Report a concern   December 15, 2022 — Rated 10 out of 10 by E.K. Zerorez Phoenix
What do you like about our products and services?

I think your products are great. Service is also very good. Techs are friendly, answer questions, and work neatly and effectively. This is the second time I have used your services. Both times, I was very pleased. The first time I had my tile floors & area rug cleaned. This time I had 2 couches and an area rug cleaned. Both technicians I had were very good. Luis C was here this week and did a really great job. I would recommend Zerorez to anyone.

Report a concern   December 15, 2022 — Rated 10 out of 10 by Mark Gudanowski Zerorez Phoenix
What do you like about our products and services?

Excellent, prompt service.

Report a concern   December 15, 2022 — Rated 10 out of 10 by A.C. Zerorez Phoenix
What do you like about our products and services?

H

Report a concern   December 15, 2022 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

Everything looks great!

Report a concern   December 15, 2022 — Rated 10 out of 10 by Teresa Buelow Zerorez Phoenix
What do you like about our products and services?

Technician Michael was awesome!

Report a concern   December 15, 2022 — Rated 8 out of 10 by T.E. Zerorez Phoenix
What could we do to improve?

Notify me 15 - 30 minutes before arriving.
Give me a receipt when they take payment with credit card.


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