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based on 85354 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quality of service is outstanding and price is very reasonable.
Friendly employee. No harsh chemicals.
The gentleman that cleaned the carpet was great! Did a great job, informative and patient. I will be asking for him again.
The technician was prompt and friendly, answered all of our questions
My grout went from dark brown to light tan — the original color. It looks like it did when new. I love it.
Prompt..efficient..cost effective
Service agent very polite and very helpful with all my questions
On time professional service with great outcome. Paul, the tech, very professional and did great job
GOOD JOB. GOOD SERVICE. WOULD RECOMMEND HIGHLY.
I love how friendly the technicians are. They are knowledgeable about their products. I love that there is no residue left in the carpet. I like having some of Zerorez's water on hand for quick clean up.
Garrett was excellent thorough,and methodical . Zero Rez water is excellent
for cleaning
He was very attentive. My tech took his time and did a great job.
Courteous workers - on time - nice work
Service was thorough and efficient. All products and services were thoroughly explained and the tech made sure I understood them.
Friendly customer service
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I liked that the rugs dried quicker than other company's products. Also the worker explained what he was going to do and other options available.
The tech was awesome
The stains came right back 12 hours later
Friendly tech - no residue after cleaning
We just like Zerorez. I like that no detergents or chemicals are used to clean the carpet. Our technician (sorry forgot his name) was polite and knowledgeable. This time we had our area rugs cleaned, next time we'll have our wall to wall carpets cleaned again. No residue.
The deal on the radio did not work for me.
I got an online quote for $90, but my mom was billed $130. Very deceptive. That gets 1 star. The positive was the result. My mom is very happy with the work that was done. That gets 10 stars.
Overall, 5 stars.
First time Zerorez customer and very pleased with the service.
Carli was an excellent, professional technician. She went over the estimate, what she was going to do, upgrade options and did work on the carpets. Certainly appreciated the way she handled herself and represented Zerorez.
I always wait a day or two to reply, as initially when the carpets are still damp, they look good and when they dry you get the "true look" if the dirt was removed. In the past when other companies world leave they looked nice and then when dried, it was like the carpets are still dirty. Not this time with Zerorez, the carpets were cleaned better then anticipated, especially in the high traffic areas.
Thank you Carli and Zerorez!
Excellent staff, very clean afterwards, timely.
Ryan, the technician, was very friendly, and competent in his work. He explained everything involved in ZEROREZ procedure for carpet cleaning. I would recommend ZEROREZ to anyone interested in getting their carpets cleaned without the use go chemicals.
Great results great technicians! Zerorez is the only person I use for carpet and tile cleaning!
Previous use
Our carpets and tile always look like new after a visit from Zerorez! Their communication is excellent and we have had only positive experiences with their technicians. I recommend them to all my friends.
The technician was very polite and worked diligently. The carpets came out fantastic! Thank you