What our clients think of us!

I was impressed with the speed and efficiency. The product clean as advertized, Thank You!

I like your professionalism and First name removed end result. It's comforting to have a man working for you who doesn't look like he is scoping out First name removed place. I have seen that happen before with other companies, and it doesn't give you any confidence. I also am given confidence by First name removed condition of your equipment. A company that cares about their own appearance is a company that cares about their results. You win First name removed contest of first impression.

My carpet looks and feels like new.

My technician was wonderful. He was very courteous and tried very hard, yet my living room still smells of pet urine and will need a second treatment.u

The fact that there is no odor or residue was huge in making our decision to choose ZEROREZ to clean the rental property we were about to move into. We were elated to know your method of cleaning provided a sanitary carpet my grand daughter can crawl on.

Furthermore, the tech was on time, courteous and very professional.
Thank you!

Detailed and professional

excellent service and the carpet was really dirty and now it is clean

We had tile, carpet and ducts cleaned. The technician didn't start the job until close to noon. The carpets were not done until 3:30 and this left us with wet carpet through the night. We feel that a job of this size should have been started earlier in the day or had 2 people to complete the work.

After the job was complete, we noticed that insulation was dropping out of the duct in the family room, along with a piece of plastic liner. After a phone call, Nathan did come to the house to repair the duct that had been damaged when Jon did the cleaning.

When we have had the tile cleaned by other companies in the past, they did a much more thorough job, being sure to wipe the baseboards. This was not done by Zerorez.

Overall, this was not a positive experience and we are not likely to use your services again.

Ease of making an appointment, the reminder email with instructions, the receipt that was sent within minutes of completing the job, and the very polite and knowledgeable technician.

The best results we have ever had. I'm anxious to see how long it will lst, and stay so nice.

My carpet looks great.

The tech was very helpful with questions as well as recommendations. We are anxious to see if your products/processes produce te results we are looking for.

We paid extra for the pet odor/stain remover and were assured by the technician that the small patch of dog urine in one of the bedrooms would be completely odor free (he said there might still be a little bit of a stain though). After the carpet was completely dry, I did a sniff test, and the surface odor was still very strong.
It's always disappointing to feel ripped-off by the upsell.

You're very good, but you're also very expensive. Almost $500 to get one room cleaned and a sofa and love seat. I was happy with the results but I $500 seemed a little steep to pay.

non-chemical cleaning

Zerorez did a pretty good job cleaning my carpets and I like the jug of special water that I purchased to clean up the spots from day to day living. I have had several companies clean my carpets, but this is the first time I can say "I'm satisfied".

We liked the fact that no chemicals were used and our carpets look great - even in the extremely high traffic areas that were long overdue for cleaning. Technician was on time, knowledgeable and friendly. We will happily recommend you to our friends!

Excellent communication about the appointment time.

There was a mis comunication / misunderstanding regarding the price quoted on the phone and what was quoted by the tech that arrived at the home.

very detail-oriented and friendly technician

Product is clean, fast, simple. Mark is an excellent customer service representative for you.

The service was great. The guy that cleaned my carpets was very friendly and very knowledgeable of the products.

Mason from Zerorez cleaned our carpets better than any outher companys has!!!!!!!!!!!
He was on time, fast and very efficient!!!!!!!!!!!!!!!!!.
LOVE THE JOB HE DID!!!!!!!!!

hoses were not covered to prevent wall scrapes. we lost paint on at least two corners.
couple of spots we asked for particular attention and were not dealt with satisfactorily
only one man crew, no furniture. we expected same quality as last time we used you but this came up short.
if we had to request special attention to spots in front rooms. only then did john use gop stuff and make the effort to get the stains out.

we paid via reps smart fone. no invoice or receipt and we were told you would send us an receipt/invoice by email. no response in a weeks time.

Clean and very natural. Used the solution I bought to spot clean another area of carpet. It worked perfectly. You tech was very knowledgeable and explained the whole process to me.

courteous, on time worker. careful not to mar the walls when stringing the vac hose. slipped plastic sheet between the bed frame wheels and the carpet, preventing any possible rust spots on carpet. see you in five years or so.

My carpet is crunchy and I was under the impression that would not be the result. In listening to your ad on KFYI Barry Young always says there will be no residue and no crunchy carpet. That was why I chose your company.

Very professional, on time, and a great job.

We are very pleased with the carpet cleaning results. Your technician, Alan Fletcher, was very courteous, knowledgeable, and hard working. You should be proud to have him as an employee. He also gave us estimates for the remaining carpet needs and possible grout cleaning and sealing work. Please email if you plan on having any future specials for either/or both of those services.

The Tech was on time & finished in a timely manner. The carpet drying time & odor free.