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based on 87343 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Pet safe
The results!
Easy to schedule and they do great work. The tile looks amazing!
Kevin was very friendly and helpful. He did a great job and did not make a mess.
Ease of scheduling and quick dry
Your technicians are always very professional and provide best tips for flooring care.
Great technician and happy with the amazing job on floor and carpets
Good price
Very short lead time between gaining initial service information to scheduling service to actual completion of the job. Good online booking arrangements.
you all had an amazing technician that serviced us....hope to use you all in the future again,
thank you,
rd.
Spend a little more time on stains
Best carpet cleaning ever!
I don't think you can. This is because companies that use detergent (or whatever it is) seem able to do it With less cost. I don't use that method because of the residue.
I like that my tile felt clean and the grout turned back to the original color. I also like that no detergent is used so the floor stays cleaner longer.
Appreciated on this service person who chose to recommend replacement of carpet. In the past when I have used your services I've always appreciated the results and the lack of chemicals to achieve such!
They were really quick and our carpet was pretty stained and it turned out much better than I expected!
Kyle was very professional, polite and fully explained the cleaning process to us and answered all of our questions. We sincerely appreciated his work and taking care of us. Thank you.
I AM TOTALLY AMAZED BY MY EXPERIENCE WITH Zerorez Phoenix!!!! My ceramic tiled and carpeted surfaces in entire home Far Exceded MY Expectations with your company. When my "Queen of Clean" lady arrived at my home today she was extremely impressed with the services I received and Nothing Impresses Kelly and she has worked for me over 10+ years! Not only will you receive my referrals but she is also going to promote your company to her other clients. MANY THANKS,Technician Steven Klages for a SUPERB JOB!! A Grateful Customer, Sigrid Hobbs Casa Grande,AZ
Every thing
Good job.
I feel like our cleaning was rushed. A quick once over and that's it. We now have distinct clean lines where it appears the the vacuum overlapped. Those areas are visably lighter in color, and appear to look cleaner and brighter. We waited to see if it was an issue with still being wet, but the carpet is now completely dry and we have 3 distinct lines, clean lines, in our carpet. This highlights how the rest of our carpet could have looked if a little more time, effort, and or energy was taken. While our expectations were not high due to the condition of our carpet, I would not use zero res again, nor would I reccomend them to anyone. In fact, I would re commend friends, family, and co-workers to use someone else.
The service man went out of his way to make sure the spots were taken care of and the carpets clean. He was wonderful!
Just water
Very pleased with professional service and appearance of carpet
Very clean carpets and couch. Quick dry. No chemical smell. Very nice employee.
The best part was how nice my carpet is after cleaning, it's just like new! It's not crunchy and stiff like it would be with traditional shampoo-cleaning. Thank you!
It does well to remove messes from carpet without leaving residue or smells.
I am sure it is cleaner but had hoped it would have looked better, meaning the nap.
John did a great job on my carpeting he worked hard and explained a lot of things to me he is excellent thanks for sending him
Everything.
staff & cleaning