Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87799 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 25, 2017 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Honest

Report a concern   April 25, 2017 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Zero residue!

Report a concern   April 25, 2017 — Rated 8 out of 10 by J.G. Zerorez Phoenix
What could we do to improve?

HI, First name removed HERE. YOU CLEANED MY CARPET A FEW DAYS AGO AND THEY LOOKED GOOD WHEN THE TECH LEFT BUT THEY WERE STILL DAMP. WHEN THEY DRIED, WE NOTICED SEVERAL AREAS WERE NOT UNIFORM, ESPECIALLY IN THE KITCHEN EATING AREA.SO TODAY I RE DID A SMALL AREA AND IT LOOKS LIKE MAYBE ANOTHER GO-OVER WOULD BE IN ORDER IN THOSE AREAS. I USED MY OWN ZEROREZ AND SCRUBBED THE AREA WITH A HAND BRUSH AND THEN USED MY WET OR DRY VACUUM AND IT DID MAKE A DIFFERENCE. SO MAYBE YOU COULD DROP BY AND TAKE A LOOK AND SEE WHATYOU THINK. THANKS A LOT, First name removed G.

Report a concern   April 25, 2017 — Rated 2 out of 10 by R.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Too expensive, not worth the price. Appointment was between 10am - 12pm, they didn't show up until after 2pm and it felt like they rushed through the job.

Report a concern   April 25, 2017 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

Friendly professional service. I like that there are no chemicals. The cleaning is thorough and effective at removing dirt and pet stains.

Report a concern   April 25, 2017 — Rated 10 out of 10 by W.B. Zerorez Phoenix
What do you like about our products and services?

Timely arrival;work quickly and efficiently
Carpets are Clean
Pleasant workers

Report a concern   April 25, 2017 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

The technician was friendly and honest and got all those stains out that I didn't think would ever come out.

Report a concern   April 25, 2017 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

That's EASY! Your incredible people!!!!!! Everyone, from the people who answer the phone, schedule my appointment and even reschedule a couple of times, when in my old age, I've double booked. And then, the young man who came out to clean these carpets. He took out stains that I thought would never come out, and yes, it took extra work but he did it. And his kindness will never be forgotten. He noticed that the battery for my smoke detector was signaling "low". I had the battery and he changed it. He is an angel to me. I tell everyone how GREAT! Zerorez is.

Report a concern   April 25, 2017 — Rated 10 out of 10 by S.O. Zerorez Phoenix
What do you like about our products and services?

The technician was very friendly and he did a great job!

Report a concern   April 24, 2017 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

Non-chemicals, quick service, love the feel of the carpet after!

Report a concern   April 24, 2017 — Rated 10 out of 10 by Steve Hanke Zerorez Phoenix
What do you like about our products and services?

Gavin was the Tech who came to our house. He was very thorough with the process and the product. he really seemed to take care and did a very good job. I called Zerorez to make sure he will be the Tech coming out the next time. Thx Steve H. Cave Creek,Az

Report a concern   April 24, 2017 — Rated 10 out of 10 by B.O.P.V. Zerorez Phoenix
What do you like about our products and services?

Luis was extremely professional and did a great job. Very pleasant personality, also

Report a concern   April 24, 2017 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

Easy to book, no hidden costs, prompt and reliable service. Carpets look and smell great!

Report a concern   April 24, 2017 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

Efficient arrangements, clear instructions, effective service.

Report a concern   April 24, 2017 — Rated 10 out of 10 by Linda Green Zerorez Phoenix
What do you like about our products and services?

Your process and the lack of residue left on the carpet, the best service personnel, and you're just plain GREAT!

Report a concern   April 24, 2017 — Rated 10 out of 10 by R.T. Zerorez Phoenix
What do you like about our products and services?

reliable and did a good job; carpet looks great!

Report a concern   April 24, 2017 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Great job. We're repeat customers and very pleased with the results.

Report a concern   April 24, 2017 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

quality of service and professionalism of staff

Report a concern   April 24, 2017 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

Professional and friendly staff. The carpet looks awesome, and it dried very quickly.

Report a concern   April 24, 2017 — Rated 9 out of 10 by W.D. Zerorez Phoenix
What do you like about our products and services?

everything

Report a concern   April 24, 2017 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

The service and timing was great. Peter was on time and very professional. I'd have no problem having him come out again.

Report a concern   April 24, 2017 — Rated 10 out of 10 by P.K. Zerorez Phoenix
What do you like about our products and services?

My carpets are very clean. The tech worked hard to help remove a problem area.

I'm surprised that my bedroom carpet still has wet spots as I have ran the fans and lowered the air conditioning For 3 days.

Report a concern   April 24, 2017 — Rated 10 out of 10 by D.Y. Zerorez Phoenix
What do you like about our products and services?

Great service from the first phone call to schedule. Hayden and Ismael were awesome. They did a great job. Highly recommend.

Report a concern   April 23, 2017 — Rated 10 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

I love the zerorez process of cleaning carpets.

Report a concern   April 23, 2017 — Rated 10 out of 10 by C.P. Zerorez Phoenix
What do you like about our products and services?

Everyone I spoke to on the phone was helpful and nice. The technician, Aaron was on time, nice and worked very hard. We liked the fact that the company doesn't use harsh chemicals. The carpets for being over 10 years old looked good.

Report a concern   April 23, 2017 — Rated 10 out of 10 by R.R. Zerorez Phoenix
What do you like about our products and services?

Professional service at a competitive price.

Report a concern   April 23, 2017 — Rated 10 out of 10 by D.T. Zerorez Phoenix
What do you like about our products and services?

You actually did what you said you'd do

Report a concern   April 23, 2017 — Rated 10 out of 10 by Shae Rakestraw Zerorez Phoenix
What do you like about our products and services?

Sanden was awesome!!!!!!!!!!!!! My floors i never thought would look so new again!

Report a concern   April 23, 2017 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

i can not really tell, but i will let you know in about a month to see how well the cleaning held up,although the tech did a great job cleaning as the few spots we had he was able to get them clean without much problem. i will recommend zerorez. thanks

Report a concern   April 23, 2017 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Jerrod was excellent!


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