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based on 87799 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Their is still a green stain in the carpet. The tech was a great guy and he tried to get it out, but it came back after drying. He was sure it would be out but it's not. Just disappointed in the turn-out.
My carpets are actually clean! And my allergies already seem better!
Great service wonderful cleaning.
Looks great.
Used them for years and will continue to do so.
The technician was very quick and precise. He also seemed very knowledgeable about the products used.
The gentleman that cleaned the carpets did a great job however your cleaning meathod was inadequate in being able to clean a standard high traffic area. Cleaning that area was the main reason for us getting the carpets cleaned in the first place. Carpet only 2 years old, no spots or stains other than the high traffic areas.
Had my tile and grout cleaned and was assured that in a little while the sealer would dry and the tiles would look like new. Well, they don't and look the same as before they were cleaned. A waste of money!
The young man did a excellent job are carpets look the best they have ever looked. My husband & I think it's way to hard of a job for 1 person, it would help your employees so much to have 2 people working & sharing the jobs since they have to drag out all equipment, clean carpet with 3 steps then put back all equipment, and do the same thing however many customers each day your employees deserve the help.
Thanks,
Todd & Name removed
You are the best carpet cleaning company. We love the fact that you clean without harsh chemicals. The cleaner is always super nice and on time, if not early.
Thank you
The quality of the cleaning is excellent when compared to the competition. I tried another company and quickly saw the difference. I am staying with zerorez.
Technician was prompt and courteous. Got the job done in a great time frame. Recommended additional services that made a huge difference.
For used carpet and tile, they look new and the house smells so much better!
Good prices, friendly employees and qaulity service. Please let us tip the employees though! They Dona great job and deserve it for the service they are providing
From the friendliness of the employees that I dealt with to the exceptional end product it was amazing. Fast friendly service and am 100% amazed at the results! Thank you all!
Your technician was on time and worked very quickly. The cost was also reasonable.
YOU ALREADY DID
My service man was especially nice!
Promptness, courtesy and professionalism.
The customer service is amazing every time I have every called. I truly appreciate that you gave us a returning customer deal. I think its important to do things for people that continue to use your service rather than just new ones. I also appreciated that our technician took extra time to try to get some specific spots clean.
No chemicals.
Your technicians are very professional. The quality of the product is top notch. I like that there isn't any leftover residue. It dries very quickly.
Josh was very patient and informative.
He worked very efficiently.
The carpet looked much better when he was done.
I would have liked to have given him a tip, but he said that he was unable to accept them. He did not complain about that at all.
I wonder why there is a no tip policy?
They were very professional
The was no too wet and the carpet spots are gone for the n most part.
Tech was very aware of the special needs of our Residents and staff. Staff review included asking for the same Technician the next time because he was so good.
Be honest abut the price. Hiding the enviro fee was BS.
All in all it was okay and the price reasonable. the phone salespeople got mixed up a couple times but nothing major.
It doesn't soak the carpet or take a long time to dry. There are no smells or odors left afterwards. The employees are quick, efficient & professional.
Our tech was great. On time, no pressure and did a great job.
Everything looks great after it is cleaned! Your company is very professional and our technician was excellent!