Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87799 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 5, 2017 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

Charlie did an outstanding job cleaning my carpet! Great attitude and work ethic thank you.
I am using you folks now for my tile! Grea Service and results= REPEAT Customers! well done.
CFC Ahwatukee

Report a concern   July 5, 2017 — Rated 10 out of 10 by M.V. Zerorez Phoenix
What do you like about our products and services?

I was sincerely impressed as to how hard your agent worked when cleaning my carpet. He was pleasant and knew his product. Your product worked amazingly well on my carpet restoring it to almost brand new in looks. Thank You.

Report a concern   July 5, 2017 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

Carpet feels cleaner than the ones who use chemicals. Carpet is dry quickly. I had my tile cleaned for the first time and it was amazing!

Report a concern   July 5, 2017 — Rated 10 out of 10 by B.P. Zerorez Phoenix
What do you like about our products and services?

Very polite, neat an accommodating. I was very pleased with the service.

Report a concern   July 5, 2017 — Rated 9 out of 10 by L.J. Zerorez Phoenix
What do you like about our products and services?

Aaron did a great job! The tiles and grout look like new! Thank you!

Report a concern   July 5, 2017 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

Quick and well done !

Report a concern   July 5, 2017 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

Great job! Always courteous, on time and the carpet looks awesome!

Report a concern   July 5, 2017 — Rated 10 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

On time good prices great sevice

Report a concern   July 5, 2017 — Rated 10 out of 10 by J.V. Zerorez Phoenix
What do you like about our products and services?

I'm sold on the concept of "empowered water" and I like the fact that the carpet doesn't feel crunchy once it's dry.

Report a concern   July 5, 2017 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

No chemicals

Report a concern   July 4, 2017 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

No soap is used and the carpet and upholstery come clean as new. I would recommend Zerorez to anyone as the best company for cleaning carpet.

Report a concern   July 4, 2017 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

Fast and efficient service. Carpet looks new. Thank you

Report a concern   July 4, 2017 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

nice young man very polite very efficient .

Report a concern   July 4, 2017 — Rated 10 out of 10 by K.K. Zerorez Phoenix
What do you like about our products and services?

You are always professional bed do a great job

Report a concern   July 4, 2017 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

No crunchy carpet and the servicemen was very nice.

Report a concern   July 4, 2017 — Rated 10 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

Zerorez removed stains that other companies in the past said were impossible to remove because they were too ground into the carpet. The gentlemen who came to my house were energetic and polite. It was like having a friend come over. I will never use another company.

Report a concern   July 4, 2017 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

We had a great experience. The carpet and furniture cleaned up beautifully and everything dried within 24 hours as we were told.

THANKS!!!

Report a concern   July 4, 2017 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

Zerorez is quick, thorough, and so far both cleanings they have sentnout good looking guys

Report a concern   July 3, 2017 — Rated 10 out of 10 by B.H. Zerorez Phoenix
What do you like about our products and services?

We had a very good experience. Our technician Randall, was on time, very professional, and
performed a great service, he first lifted the pile of my carpets with a big brush, then treated any spots I had, then used the wash and extraction machine. He then applied scotch guard, of course at an additional charge. We also bought a large bottle of the special water, for addional house cleaning. No other cleaning company ever used the pile lifting machine, very impressed.
I will request Randall for my future cleaning jobs, and will recommend ZEROREZ, to friends and family. My best cleaning job ever.
Thank you.
Susan

Report a concern   July 3, 2017 — Rated 10 out of 10 by B.S.W. Zerorez Phoenix
What do you like about our products and services?

Our carpet cleaner technician was absolutely wonderful! He was professional, friendly, personable and hard working. He made a point of answering all of our questions, addressing our concerns, and informing us of the steps involved in treating and cleaning our carpet. My wife and I would use your company again simply because of the kindness and professionalism of your carpet technician. Thank you for the wonderful job! Keep up the good work!

Sincerely,

First name removed McMichael

Report a concern   July 3, 2017 — Rated 7 out of 10 by T.H. Zerorez Phoenix
What could we do to improve?

I have used Zerorez several times and this time my carpets came out average, with a few lingering spots and the stairs really did not come out that well...

Report a concern   July 3, 2017 — Rated 8 out of 10 by R.T. Zerorez Phoenix
What could we do to improve?

Use a scrubber and stain remover for getting stains out of grout before you use the applicator. I would pay extra for it and it would do a better job.

Report a concern   July 3, 2017 — Rated 10 out of 10 by S.A. Zerorez Phoenix
What do you like about our products and services?

The rep was great. Very friendly and knowledgeable.

Report a concern   July 3, 2017 — Rated 10 out of 10 by L.P. Zerorez Phoenix
What do you like about our products and services?

Your people are efficient and careful. They come when they are supposed to and do a good job. I will certainly call again when I need more carpet cleaning.

Report a concern   July 3, 2017 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Our technician was great!

Report a concern   July 3, 2017 — Rated 10 out of 10 by O.R. Zerorez Phoenix
What do you like about our products and services?

Amazing customer service and scheduling was a breeze.

Report a concern   July 3, 2017 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

Fast and top quality service.

Report a concern   July 3, 2017 — Rated 10 out of 10 by T.R. Zerorez Phoenix
What do you like about our products and services?

Natural! No chemicals.

Report a concern   July 3, 2017 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Great Product, Great customer service, easy to make appointments on line.
I have White carpet and they come through every time.

Report a concern   July 3, 2017 — Rated 10 out of 10 by S.N. Zerorez Phoenix
What do you like about our products and services?

Natural chemicals and hopefully no residue. Too soon to tell. :-)


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