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based on 87319 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service. Professional. Excellent results!
Your representative was very nice and friendly. He worked consistently and finished the 3 rooms in about an hour. I'm pleased with the results. Thank you.
It works! No smell, no residue. My 20 year old white carpets look amazing!
Very satisfied with the service. Tech did a great job.
Minimum drying time for the carpets
brightened grout and travertine.
On time, Great workman that was polite and informative. The carpet looked great and no added fees.
Thanks
Service was fast and thoroughly done. Good job.
Zerorez is very professional and do a great job for the stated pricing, no surprises! Results were outstanding!
Great customer service
My carpet feels like I'm walking on grass, very stiff and coarse. It did dry fast though.
We didn’t feel like the carpet got cleaned very well. There is an area that still looks dirty.
Carpet was cleaned well. I like that it was dry by the next day.
Do a good job making the carpets look new and cleaning the sofa and live seat.
Your employee was friendly, knowledgeable , courteous, with a good work ethic.
Professional job! Timely Appointment!
Technician was very professional and easy to work with.
The service was very impressive. I wish I could remember the young mans name that
did the carpets for us. He explained everything about our carpet and what he was going to do. He is very nice and good at his job. It's hard to find young people today that seem to care about their job, and the people they are working for.
Loved how you put corner protector on every wall so the hoses didn't rough up our walls! The tech (trey) was very professional and friendly. He got out some stains we thought couldn't come out! Love Zerorez!
The couch came out very nice, but the fabric on my chair was ruined.
The quote I had on phone was different than what was charged at time of appointment. After the minimum charge was remooved I still paid $100.00 to clean one room of carpet. That's much more expensive than any other company.
We love ZErorez. The people on the phone are so cordial and the cleaners are friendly. Our rugs were in rough shape and now they almost look new again!
Communications where excellent and the gentleman that cleaned our floor was very polite
Good
Carpets looked great and the tech (Nick) was excellent.
Carpet looks great, I know there was no guarantee but smell is still present and because we can’t see spots with black light I don’t have a lot of options
I LOVE this company. Second time using them! Their customer service is great and the tech was great and explained everything to me perfectly.
Everything was fine. It just seemed a little too late in the day to get the service when I had called the week before. I cant say I'd recommend anyone because its not likely that this topic of conversation will come up. If it does I'd recommend Zerorez. I think it's very good.
Work was done quickly and with little interruption to our day. Your people where efficient and knew their job. Thank You.
Easy scheduling, they followed up with phone calls and the carpets look great! I would highly recommend Zerorez!!