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based on 87315 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Amazing customer service and end result every time!
Early arrive, fast service, room looked great.
They are not harmful
They are effective
They dry quickly
My carpets look amazing! With little dry time and patience, the process is very manageable. These carpets haven't looked this good since I moved in!
My technician, Wally, was very knowledgeable and efficient with product as well as time.
Tanner was very polite, professional and helpful. He did a great job at a reasonable price.
We will use zerorez again
you were suppose to email a receipt but didn't
grout and tile cleaning was excellent
Very affordable and the technician was prompt, professional and did a good job.
Technician: good knowledge, very personable, overall good job.
Always make me pay a higher price than estimate. The guy who vacuumed didn't explain it with a price. I will not use you again.
Jason was very professional. friendly,
Work was very nicely done carpets has a great smell through all the house I will call zerorez again. Thanks
I have a few areas that did not get done well.
Knowing the carpets are truly fresh and clean, without any sticky residue to get dirty again...the technicians are always friendly and knowledgeable and they don’t pressure you for add on’s...got me in same day too!!
Scheduling appt is always easy and reps are very professional. Prices are very reasonable and technicians are professional.
We were delighted with how clean the AZ room, bedroom and most of the front room carpet. The edge of our front room carpet going on to the vinyl still looks black and dirty.
Do you think you could fix that?
Travis was great, such a nice and capable young man.
Yours truly,
Name removed
Mesa Regal Resort
4700 E. Main Site # 1270
Mesa, AZ 85205
On time, good job, will call again
The carpet was cleaner than I thought it would be due to the dirty traffic area.
Technician was nice and helpful.
The tech was great and did a good job. Just disappointed that some furniture wasn't moved unless I moved it in advance. I've always used Stanley steamer and if it's moveable without too much trouble they move it. End tables, recliners etc. I understand not moving big heavy desks and beds etc but smaller stuff I thought would've been moved
Easy to schedule, always on time and great service.
My wife said it was the best our carpets have ever been cleaned!!
Prompt, efficient, thorough, Matt was super!
I don’t believe the cleaning did anything at all for my floor. I don’t want to say it’s the guys fault who did the work but it honestly looks the same as before. The grout is brown, grey, white and black still. I assumed that the grout would be scrubbed with a brush but that wasn’t done. I honestly would just like a refund. The floor looks exactly the same as before.
Great job!
The carpet looks cleaner than after any other company has cleaned it. Your employee (Chris) told us what to expect and asked if we had any questions. He said that in the unlikely event that an area wasn’t cleaned to our expectations, he would come back and clean that area again.
We are very pleased with the results and your service.
Our technician arrived in a timely manner and was helpful in addressing our concerns. The carpets came out clean and feel great! No residue or crunchy carpet.
Someone got the wrong phone number and I was not getting the messages from the company and my appointment was cancelled. When I discovered this they did end up sending out a very nice man who did a good job. But my phone experiences and not getting the messages of when they were coming led me to almost cancel if my furniture had not already been move I would have - I had to contact you and they swore they had left a message. They did not try to confirm my phone number at that point which would have saved me some upsetting news
Fabulous as usual! Thanks for getting the horrible stain out of my gorgeous teal sofa!
Reduce prices. The work was acceptable, but nothing exceptional that warrents being twice the price of local competition. However, the cleaning guy that came out was on time and professional.
Great workers, zero residue