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based on 87303 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpets look very nice. The schedule time was fast. Very professional customer service.
Quick and did an excellent job
Based on the radio commercial I was under impression that the cleaning will be excellent and in the comparison to the companies the better effect is guaranteed. The carpet looked like it has not been cleaned and the terrible odor that was left after cleaning. My tenant requested me to clean it again.
Customer service is great from ordering too the service tech.
Great folks working for you, and do a great job.
The product is EXCELLENT! The service was excellent as well.
We have had other carpet cleaners and we will never have anyone but Zerorez again
Technician was 20 minutes past the 2 hour window. Did get a $40 deduction. Was told that you don’t soak the carpet but it was wet for 12 hours. Technician was very nice and professional
Service was very professional, courteous, and friendly. Process was explained thoroughly and the end result was fantastic. Very pleased and highly recommended.
Came out when needed, advisor went over everything and was very honest
Carpets look fantastic, cleaning solution is safe for my kids and pets. Service tech was polite, efficient and on time.
No chemicals and the quality of the service
Very prompt and professional. Just as advertised
Appointment was easy to schedule and I was notified when the service tech was on his way. The process was quick and I felt like the tech took time to ask questions about the carpet. The product they used smelled amazing, not like chemicals. Carpets look great and I don’t see any of the old stains in heavy traffic areas. Very professional and will use them again.
The technician was friendly and arrived when he said he would. The technician explained the steps in the zerorez process. My carpets look fantastic!
I was very pleased with the service. The young man (I think his name was Austin) was excellent. He was knowledgeable, good worker and very pleasant. I would like to have him again when I have the cleaning done.
Professional, Efficient, Nice results
My carpets looked so much better!!
Great job!!
Technician Adam G was on time and was extremely courteous and professional and thorough. Couldn't have been more pleased.
Only drawback was accepting an afternoon appointment which left the carpets still damp at bedtime.
Always easy to schedule appointment and very prompt service. The process works better than any carpet cleaning I have ever used, the employees are professional, fast, and pleasant. Very impressive company
Nice staff and carpets look great.
professional, cleaned well, liked the service person, didn't take him to long
Easy scheduling, on time or even early service, and excellent service. The technicians take pride in their service.
Your service person was excellent. He did a fantastic job — very
professional but yet very personable.
Our Zerorez carpet and tile cleaning & sealing service was THE most pleasant experience we’ve ever had with a carpet and tile cleaning company. David Mitchell wrapped up the entire job in just three hours and did an excellent job. He was on time, efficient, caring and careful. We highly recommend David and Zerorez.
Does a great job.
We really liked our technician, carpet looked the best it has ever looked. He was very helpful with all our carpet cleaning needs.
Super fast and no pushy sales people!
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