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based on 87789 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything
I am always pleased with the service and our tech was pleasant and did an outstanding job!!
The employee was very nice and very accommodating, but I'm very disappointed in the product. My house smells worse than it did before cleaning my carpets. It seemed to bring out my pet smell more.
Carpets came out great and price was reasonable
We recently had both our rugs and tile floors cleaned by Zerorez. We are totally happy with the results and the professionalism of your company from the first phone call to the follow up before the service person arrived. We would highly recommend Zerorez to anyone.
The cleaner we had asked what our pain points were on the carpet and gave us suggestions on the product to eliminate the stain/s and order. He was thorough with cleaning the upstairs bedrooms, hallway and stairway. When he was finish it had a nice clean fresh scent to it verses industrial cleaning.
Very polite , clean, wore booties and did his job quite well
Fast, clean, professional
Tech was friendly and knowledgeable Service was excellent.
Great service you're cleaner was very knowledgeable and polite.
The technician was friendly and quick, however a few hours later after I was finally able to walk through the house I noticed he completely missed the master bath tile, which I did include in my payment. Our carpet was very worn, so I didn’t expect it to look brand new, but for the price I wasn’t too impressed. I wish we had just gone with a less expensive company. There were able to get some pet stains out of the front room carpet, so that does look nice!
How truly clean my floors and couch are! It’s an amazing difference.
Stay with prices on website.
Quick, easy, and fairly priced
Joel came out to the house to clean our carpets. he was polite, professional, efficient, and through. the carpet look's fantastic.
It's fantastic!
Fast easy reliable
Quick drying no harsh chemicals. Carpet looks new after cleaning.
Everything. Very professional. Prompt. Love the outcome.
The technician was knowledgeable, prompt and courteous.
I believe the person that cleaned our carpets was Mike - he was very pleasant and would request him next time.
Clean, professional. On time. Excellent work. I love there is no detergent.
The service overall was very good. The technician was very friendly and knowledgeable. I got 4 rooms cleaned, stairs and my hall way. The carpets were pretty dirty with all the traffic and I was surprised how clean Zerorez was able to get the carpets. Very good job! This is my second time using this service and I will be sure to use then in the future.
Cleaned well and feels clean when walking on them. 2 spots were back by the next day. I could not tell that small closets in rooms that were cleaned were done. I had left doors open and they were closed after cleaning done.
Results were more then expected. The process and service was exceptional.
Chris Wilde was very professional, had attention to detail and you could tell he had pride in his job....you don't find those three things very often, but this is why we use ZeroRez! The employees that ZeroRez hires are top-notch, and you see that in each employee from your customer service personnel on the phone to the guys that come out and clean your flooring. Another thing I noticed about Chris was, I had mentioned to him we had brand new carpeting in most of our house except the bedrooms/office, but that the installation company did a horrible job with the install and it was going to be ripped up and reinstalled, but Chris still put those blue shoe covers on his shoes each and every time he walked across the areas with new carpet just to keep it clean! For that, I'm extremely grateful because we're actually using the carpet to replace some old stuff in other rooms. We will NEVER use anyone else...ZeroRez is #1 with us!!
Great cleaning results
Very professional, great quality work and fantastic customer service.
We had our living room, dining room, and hallway carpets cleaned. The technician was very clear and went over everything that he way going to do including the areas I was concerned about. He was extremely fast and sent me the before and after pictures. When I got home the carpets looked and felt brand new and I loved that there was no chemical smell left behind.
Very pleased with the tech Mike he was pleasant and very polite did a great job and when he left the rugs looked like new even though they are 17 years old.
We will definitely use Zerorez again.
Nancy