Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87789 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 7, 2019 — Rated 10 out of 10 by Gail Stewart Zerorez Phoenix
What do you like about our products and services?

Courteous & helpful representative

Report a concern   March 7, 2019 — Rated 10 out of 10 by Michelle Moniasque Zerorez Phoenix
What do you like about our products and services?

My home always smells lovely and looks clean after Zeroez pays a visit. I love Zeroez

Report a concern   March 7, 2019 — Rated 10 out of 10 by V.M. Zerorez Phoenix
What do you like about our products and services?

Great service and great results

Report a concern   March 7, 2019 — Rated 10 out of 10 by K.T. Zerorez Phoenix
What do you like about our products and services?

Clean courteous

Report a concern   March 7, 2019 — Rated 10 out of 10 by P.J. Zerorez Phoenix
What do you like about our products and services?

Great results, professional service, Steve was great

Report a concern   March 7, 2019 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Good quality cleaning without chemical smell. Cleaners have always been quick and efficient.

Report a concern   March 7, 2019 — Rated 4 out of 10 by K.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

A few things I got a call to show up two hours before the appointment time. I did not state it was ok but my daughter said yes due to me being at work and could not take the call. I was not impressed with the carpets it was just ok. I still see little stains that the company I used in the past could get out. So meh is my feedback.

Report a concern   March 7, 2019 — Rated 7 out of 10 by J.S. Zerorez Phoenix
What could we do to improve?

Just making sure the grout up against wall is a little cleaner and going over everything once or twice over at the end.
The two gentleman that cleaned our floors were very nice and professional.

Report a concern   March 7, 2019 — Rated 10 out of 10 by Pat Frank Zerorez Phoenix
What do you like about our products and services?

Zerorez gets the dirt and stains out. The whole house smells fresher after the job is finished. After the carpets are cleaned they sprayed a stain protectant on the carpet to help prevent future stains from saturating the carpet. We have used them before and we will use them again.

Report a concern   March 7, 2019 — Rated 10 out of 10 by Courtney Borman Zerorez Phoenix
What do you like about our products and services?

Made the carpet look like new! Zerorez Rep did an awesome job.

Report a concern   March 7, 2019 — Rated 10 out of 10 by Delia Wilkens Zerorez Phoenix
What do you like about our products and services?

Very professional,they do a great job.

Report a concern   March 7, 2019 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

very thorough

Report a concern   March 6, 2019 — Rated 10 out of 10 by S.T. Zerorez Phoenix
What do you like about our products and services?

timeliness and price

Report a concern   March 6, 2019 — Rated 10 out of 10 by Lisa Newman Zerorez Phoenix
What do you like about our products and services?

Professional and competent. My carpets get cleaner and stay cleaner longer!

Report a concern   March 6, 2019 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

I like that my cats can be on the carpet without any chemicals being used.

Report a concern   March 6, 2019 — Rated 0 out of 10 by J.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The job was done very fast. No attention to detail

Report a concern   March 6, 2019 — Rated 10 out of 10 by Bonnie Finocchiaro Zerorez Phoenix
What do you like about our products and services?

Wonderful technician. Very thorough and took his time explaining carpet care.

Report a concern   March 6, 2019 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

Quick and. Looks great

Report a concern   March 6, 2019 — Rated 10 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

No residue.

Report a concern   March 6, 2019 — Rated 10 out of 10 by Jean Schnettler Zerorez Phoenix
What do you like about our products and services?

The service was great thanks so much Erin was excellent will always use him please give him a raise

Report a concern   March 6, 2019 — Rated 7 out of 10 by H.W. Zerorez Phoenix
What could we do to improve?

I don't have any suggestions. I answered "7" in the questions simply because I rarely recommend any company to my friends.
You did a fine job.

Report a concern   March 6, 2019 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

Service and Quality with a smile!

Report a concern   March 6, 2019 — Rated 10 out of 10 by K.P. Zerorez Phoenix
What do you like about our products and services?

Natural

Report a concern   March 6, 2019 — Rated 10 out of 10 by K.P. Zerorez Phoenix
What do you like about our products and services?

Aaron, the technician, was very timely, courteous, and thorough. He worked diligently to make them look almost new again. I'm beyond grateful for everything done to bring my carpet back to life!

Report a concern   March 6, 2019 — Rated 10 out of 10 by Kirsten Hill Zerorez Phoenix
What do you like about our products and services?

After having my carpets cleaned by zerorez there was no odor from the cleaning solutions like there has been with other carpet cleaning companies. The carpets look great went they aren’t crunchy to walk on like my previous cleaning experiences have been with other companies. I am very pleased with the results and would absolutely use them again and recommend them to friends and family.

Report a concern   March 6, 2019 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Good process; good employees; good service.

Report a concern   March 6, 2019 — Rated 10 out of 10 by O.A. Zerorez Phoenix
What do you like about our products and services?

Service guy was prompt and friendly. Carpet turned out great, without a chemical odor.

Report a concern   March 6, 2019 — Rated 10 out of 10 by Bob Newcomb Zerorez Phoenix
What do you like about our products and services?

Zerorez is the best

Report a concern   March 6, 2019 — Rated 10 out of 10 by S.E. Zerorez Phoenix
What do you like about our products and services?

Professionalism, the no soap feature and great carpet results!

Report a concern   March 6, 2019 — Rated 10 out of 10 by Christina Jesselaitis Zerorez Phoenix
What do you like about our products and services?

The service guy was just awesome. Very friendly and personable. He told it to me straight and understood when I had to adjust the plan. Yes I’d recommend them!! Great company!


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