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based on 87301 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
my carpets were quite crunchy ... was not expecting that.
Your tech was friendly and informative and the carpet looks great.
Your service was excellent in working with me to coordinate the time and day that I could have the rugs cleaned at a home I was selling. These rugs had some BAD stains that your technician (Tyrese) addressed to make certain they were removed. However, I had to call and request that he return to clean three or four stains that were still visible. Tyrese returned and re cleaned those areas, and rug looks 100% better.
Thank you, and yes I would recommend your company to my friends.
Friendly and knowledgeable technician!
No chemicals are used.
Your two employees were wonderful. They were very attentive to the areas that needed extra work & the carpets are clean!!
Technician was professional, on time and courteous. We are repeat customers and have been very pleased w/the solvent and process used on the carpeting as it not only cleans the carpeting but dries quickly.
Ric and Sallie Zoerb
Discolored areas still don’t look clean-in front of entrance into rooms
I love the clean look and feel without the smell of chemicals. You were able remove spots that the previous professional cleaner did not remove.
You go the extra mile. Your rep/operator Abraham was fantastic.
No residue left on the carpets!!
The Two Techs that showed up (David and Dillon) did a great job.
Both young men are great representatives of your company.
Thanks guys for a great job. Larry Rourke
Technicians are professional and friendly. Always on time and do a great job.
First time I've used it, but Paul was very helpful and answered all our questions.
Friendly, Professional, Done right the first time.
Prompt arrival and good customer service
Great service
Anthony did a wonderful job. Explained everything he was doing. No chemical smell when he was done. Carpet was so soft when dry. I will use them again.
I have clean carpets the spots are removed and a very helpful friendly technician I will call you again and I will recommend you
your techs were skilled, worked quickly, were friendly and polite - good customer service- and put everything back that they could.
How professional your workers are. They don’t high pressure for more sells. The results are beyond compare to other companies.
The products are great and no after smells.
The technician was so friendly and informative. My carpets feel clean and soft.
Everything
The carpets look so much better now that they have been cleaned. I have used Zerorez a few years ago and the carpets stayed nice for quite a while. With two dogs running in and out I was ready to have their main living areas cleaned. This time I chose to use the protective coat on these areas. So far i don't really care for the crunchy feeling of the carpet with this coating on it. We will see if it helps with repelling the dirt.
Thank you !
Everything about my appt went smooth. Your service tech went above and beyond. He made sure to set my expectations on the pet oder. He was patient while I put my pets outside. The carpet looks great. They were right on time as well.
The gentleman that did the service was very positive and explained exactly what he was going to do and he did an excellent job. I would not hesitate to use Zerorez again.
Grest service,on time and did a great job,big difference thanks Zerorez
Great customer service. Listens to cusstomer and carpets look great.
Nothing. I don’t ever choose the highest score. The technician was great and did a great job.