Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87780 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 6, 2019 — Rated 10 out of 10 by R.F. Zerorez Phoenix
What do you like about our products and services?

Eric did a terrific job. He was very friendly and knew just what to do. I showed him all my concerns with my carpet and sofa and he performed his magic. Everything came out perfect and I am very happy.

Report a concern   August 6, 2019 — Rated 10 out of 10 by L.R. Zerorez Phoenix
What do you like about our products and services?

I got a same day appointment, reasonable pricing, quality of work was fantastic, Terrel did an amazing job!

Report a concern   August 6, 2019 — Rated 10 out of 10 by Patricia Ickes Zerorez Phoenix
What do you like about our products and services?

There is no odor as my husband and I use only odor free products. The spots I was concerned about came out and the carpet looks great!

Report a concern   August 6, 2019 — Rated 10 out of 10 by A.E. Zerorez Phoenix
What do you like about our products and services?

Zerorez helped make my old carpets look much better. The technician was friendly and quick, and gave very clear after care instructions.

Report a concern   August 6, 2019 — Rated 10 out of 10 by Lori Jones Zerorez Phoenix
What do you like about our products and services?

Courteous and friendly workers.

Report a concern   August 6, 2019 — Rated 10 out of 10 by G.G. Zerorez Phoenix
What do you like about our products and services?

Friendly service and a job well done.

Report a concern   August 6, 2019 — Rated 10 out of 10 by Brennen Hall Zerorez Phoenix
What do you like about our products and services?

They did a great job very quickly!

Report a concern   August 5, 2019 — Rated 5 out of 10 by J.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My first 2 rooms were cleaned well but the last room was a rush job and still looked dirty. The tech spent half the time in that one than my other ones

Report a concern   August 5, 2019 — Rated 10 out of 10 by Gregory Mason Zerorez Phoenix
What do you like about our products and services?

Steven K. was my Tech again! And, I truly appreciate the consistency of having the same Tech visit after visit. I feel like I know my Tech b/c he’s been my Tech now for at least 2 or 3 yrs. Now to the carpet… It's Zerorez so of course they are clean now!

Report a concern   August 5, 2019 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

Always great service and everything comes out so much nicer when completed.

Report a concern   August 5, 2019 — Rated 10 out of 10 by Pamela Lauridsen Zerorez Phoenix
What do you like about our products and services?

Technician James is awesome, very personable, professional, just an all around great person, not to mention my carpet looks & feels great (16 year old) carpet at that. Now my kitchen chairs a little different, James tried but the stains are still there, he was concerned about ruining the fabric, but he did try! Only suggestion here is if they are white or cream color you probably should just tell the customer save your money & get reupholstered or buy seat covers! Thanks again & for having James come out and take a second look! Still would like to see a refund on the chairs, if not I understand and would still recommend your services 😊

Report a concern   August 5, 2019 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

Got my carpet really clean! House smells great!

Report a concern   August 5, 2019 — Rated 10 out of 10 by Jefferson Gallaway Zerorez Phoenix
What do you like about our products and services?

Professional, polite and efficient. Love the work they did!

Report a concern   August 5, 2019 — Rated 10 out of 10 by R.F. Zerorez Phoenix
What do you like about our products and services?

technician was awesome

Report a concern   August 5, 2019 — Rated 10 out of 10 by T.E. Zerorez Phoenix
What do you like about our products and services?

Difficult to give a true rating due to the condition of our carpet, so I can't truly judge the quality of the process. Technician did the best job he could, he is top notch. He explained everything in detail.

Report a concern   August 5, 2019 — Rated 10 out of 10 by B.L. Zerorez Phoenix
What do you like about our products and services?

Your tech, Colton, did a great job. We were the last job of the day and he happily offered and completed additional services, like tile cleaning and grout sealing. He offered other services as well but was not pushy about it. We appreciate him and the job he did.

Report a concern   August 5, 2019 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

The technicians are ALWAYS fabulous! Kind, considerate and accommodating.

Report a concern   August 5, 2019 — Rated 10 out of 10 by D.V. Zerorez Phoenix
What do you like about our products and services?

fast and clean

Report a concern   August 5, 2019 — Rated 10 out of 10 by T.D. Zerorez Phoenix
What do you like about our products and services?

WE LOVE THE PRODUCTS AND SERVICE THE TECHNICIANS ARE ALWAYS PROFESSIONAL

Report a concern   August 5, 2019 — Rated 10 out of 10 by K.K. Zerorez Phoenix
What do you like about our products and services?

Cean

Report a concern   August 5, 2019 — Rated 10 out of 10 by Nancy Kleinwachter Zerorez Phoenix
What do you like about our products and services?

I only use Zerorez as they are punctual and the product is environmentally safe leaving no residue.

My technician Jesse was extremely knowledgeable helpful friendly and courteous. I will request him in the future

Report a concern   August 5, 2019 — Rated 10 out of 10 by B.L. Zerorez Phoenix
What do you like about our products and services?

Great looking and great feeling carpet the same day

Report a concern   August 5, 2019 — Rated 10 out of 10 by T.L.C. Zerorez Phoenix
What do you like about our products and services?

Jeramy was great - Informative, fast, efficient, and personable. Thank You First name removed

Report a concern   August 5, 2019 — Rated 3 out of 10 by M.Y. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The techs did not move any furniture to clean behind or underneath those items such as beds, couches, dressers, etc. There were people around to do these things had the techs bothered to ask.

Report a concern   August 5, 2019 — Rated 9 out of 10 by Mysti Kocher Zerorez Phoenix
What do you like about our products and services?

Friendly service, Quality product

Report a concern   August 5, 2019 — Rated 10 out of 10 by C.J. Zerorez Phoenix
What do you like about our products and services?

When your techs have finished, the carpets and floors are truly CLEAN.
They remain clean for much longer than with other companies.
I do not plan to call anyone else for my floor cleaning.
I have recommended you to many people.

Only one question: Cameron discussed an area where there were a few dried, old blood spots.
Interestingly, after cleaning that area, the small spots became LARGE spots! What will be our next step to remove these? Will a tech re=evaluate this situation, or will you call us with recommended action for us to follow? Thanks! Carolyn
Phone number removed

Report a concern   August 5, 2019 — Rated 10 out of 10 by B.P. Zerorez Phoenix
What do you like about our products and services?

The carpet is soft and not crunchy. The tech was super and
answered all questions I had.

Report a concern   August 5, 2019 — Rated 10 out of 10 by B.T. Zerorez Phoenix
What do you like about our products and services?

Carpet looked like new when finished. Paul, the person that cleaned our carpet was a gem. Totally thorough, answered all questions and just did an outstanding job.

Report a concern   August 4, 2019 — Rated 10 out of 10 by D.P. Zerorez Phoenix
What do you like about our products and services?

Safe

Report a concern   August 4, 2019 — Rated 10 out of 10 by Michelle Vandenberg Zerorez Phoenix
What do you like about our products and services?

Our tech Joey was amazing. We ended up changing our minds and cleaning different rooms and adding more service based on his recommendations. Very pleased with the work and how amazing our carpets came out. Would definitely use you again.


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