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based on 87780 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The employee was very courteous and professional. Did an excellent job cleaning the carpet.
Outstanding customer service! My carpet looks brand new! Thank you Zerorez!!!
Technician was great
Really responsive and professional service
No chemicals!
does a great job on carpet and tile.
guys were very professional and got here on time.
very please with the job.
Very friendly technician. Very quick and efficient.
The Travertine tile came out beautiful! it was so dirty you could not see all the different colors, I didn't even know these colors existed!!
No chemicals
It looked like certain areas in one small bath were not even touched. It is a small, cramped bathroom, but the tech should have told us if he couldn't reach an area. The floor is certainly better than it was, but not quite what we expected. He was very professional and friendly.
Quality, efficiency
Carpet did not clean as I expected. You can still see the stains on the carpet.The tech was very professional and friendly.
They work! Service people are professional and friendly. Services are reasonably priced.
Responsive when called and did a great job.
Zerorez was very professional, arrived as scheduled, and was very thorough. My carpets look great!!
The company was completely professional. They scheduled me right away. I didn't have to wait at all. They did everything they said they would. The man that came out, James I think, was great. He explained everything, was very friendly, clean, and did a wonderful job. We had some really really bad stains and wear patterns, and James got them all completely clean. Our place looks terrific. I am extremely pleased.
wonderful job
Your employees are always so friends and do an amazing job. We had some tough spots from our pets and he did a great job unfortunately the spots reappeared, might be time for new carpet.
Prompt and helpful technician
Process was different . Process was explained. James, the working associate was polite and thorough. Had learned that you can’t make a older carpet look perfect, but, that said, was impressed with the overall process, and felt good paying, feeling that I had gotten my money’s worth. Thank you, Sincerely, Scott Allen
I have been using Zerorez for a number of years and they really want to do the best job possible.I had them clean the tile this time and the job was really good! The technician worked on a particular are that had an unexplained stain on it. He was disappointed it didn't come as clean as he wanted it to. After it dried it looked perfect!! The tech's name isTyler M. and I hope you let him know that it turned out Perfect.! I really appreciate the effort he put into making my tile look great!!!
You have a great company with very fine technicians.
The tile,grout and carpet cleaned up quickly and and nicely. No chemical smell and it dried quickly.
The service man was a good worker and vey polite!
I feel like my tile got clean but as soon as we walked on it, it collected all the dirt/footprints. Like a residue was left on the tile. Not sure why?
My carpet was cleaned very efficiently and looked great when it was dry.
The operator did a good job.
I like that the water used to clean is powerful and yet odor-free. The chemicals used in a test spot on my armchair smell awful and the odor has not dissipated after two days -- but the large area rug that was cleaned with the powered water is clean, bright, and best of all, odorless!
lower prices, or offer coupons
I will be honest the carpets do not look as clean as the other company that used to come and do it they just don't look clean like they're supposed to I can still see some dirty spots especially on the edges don't know if I'll be using you guys again that was a lot of money to be paid for and the quality of the cleaning was not as good as I thought it would be
Thank you Paul did a great job. Friendly and professional.

The technician was friendly and your product is outstanding. I like that there is no residue left on the carpet.