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based on 87266 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It cleans very well and stays clean longer than other processes I have used.
The service was too expensive. I ended up paying $190 for 2 rooms with the protector spray. That is ridiculous. I can find carpet cleaning for much less.
Professional service, on time, responsible chemicals, no odor
Did a great job on our carpets that have been neglected for years only one complaint though after the tech came back for a re-clean of the hallway for an order issue it the carpets a bit crunchy from deodorizer
I received excellent service from Tanner. He was very knowledgeable and explained the cleaning process, tested parts of the carpet to make sure there would be no discoloration and he did an amazing job cleaning my carpet. I was very pleased with the results and will definitely use Zerorez in the future.
Traffic areas should get more attention, streaks were left in the carpet.
The product is environmentally safe. A big plus this time was the service technicians. They represented your company well. On e was in training and both cared deeply for your company. WE were very impressed with both of them
Pleasant person. Good job.
Friendly. On time
The carpets always come out so clean and the people they send are very professional
And friendly
From appointment setting to the actual cleaning, the people were great. Everything was as expected. Definitely would use again.
We have used Zerorez for years here and in California.
My floors look great and the technician Daniel W was very professional, friendly, efficient and informative.
Aaron and his teammate did an awesome job. It was very clean. And they educated me on my floors and carpet. Friendly and professional. We where very impressed with the services. We will be calling you to do our floors next week. Thanks again.
Person who worked on carpet was great
I am very satisfied with the carpet cleaning i recieved
I normally clean my own carpets, but I did not have time and I did not have the energy. Zerorez was recommended by a friend of mine. It was really easy to get an appointment, I knew what the costs were before the technician came. He was great, did a fantastic job and I will use them again!
Good results...your people take the time to demonstrate services.
No chemicals. No smell.
I would like to see little better cost
The gentlemen that came were extremely professional and very friendly. They were fast too! I wish I could remember their names, but KUDOS to them!
The two young man that came to do my loveseat and recliner’s made my day!! They not only did a fantastic job but they enjoy their work so much, I enjoyed having them here!
Your services were stellar. Definitely will use and recommend Zerorez to everyone I talk to. Love the no chemical with kids and pets we had a lot of stains. They were gone and still have not resurfaced.
The cleaner went above and beyond to make sure I received the best results possible. He really worked his ---- off to do the best job he could. Not an easy task considering considering how dirty the carpet was. And as dilligent as he was, he was no better than ALL the cleaners that I've used from Zerorez in the the past. In other words, all Zerorez cleaners I've used seem to really care about giving the customer the best cleaning job possible. I'll definitely keep using Zerorez in the future.
The process was thorough and quick. The tech who did the job was polite and careful in his application of the product. His name is Elliot.
The tile grout and tile were left clean and looked like new.
Always had good service in the past however the last cleaning was rushed and not a quality cleaning
Aaron was awesome. Did a great job.
The technician was punctual, informative, and professional. This is the second time I have used your service and I felt at ease with the technicians suggestions and trusted his judgment on making said suggestions.
Loved that you could book an appointment online. Service was as advertised and promised. Technician was very personable, knowledgeable and efficient. Very happy with the experience and end result!