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based on 87266 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Abel was amazing and we have used Zerorez has done out carpets 3 times in past year. So glad he came to the house. Perfect
The machines were not too loud if barely! This makes a huge difference when having a one year old who needs to be entertained. Our tech was fantastic and beyond friendly and helpful!
I thought that the website was so user friendly and then the next day, I called and they got me right in, it was a 10 - Great experience
When the guy got here he gave me some foot covers just in case I needed to walk on the carpet, but he didn’t use them and walked in and out on my wet carpet.
I think I paid for the protection post the cleaning and never saw him apply it to the carpet post cleaning.
I appeared that he did one pass the the machine and then worked on the heavy traffic areas a little more. But was really done and asked me if I was happy and said not really I thought I’ve would get better results, so he worked a little more. I just think it was okay job but not great. After reading all the reviews, I guess I just expected different?
Very happy always do a amazing job thank you.
Cameron was a gentleman, and very quality orientated
Tanner was very helpful . He did a thorough job and spoke to me about other services.
Technician said he got lost. The floors still had debris on them. Carpet is less than 2 years old and the tech said that the dark marks were traffic wear. Townhouse needed to be listed, and no time for corrections to be made. Will not hire again.
Very happy with the service
My carpet looks amazing and the tech was awesome!
Quick dry
Great quick response to our request, a fine job of cleaning our tlle
I've heard advertisements on the radio and tv about how the carpet doesnt have that crunchy texture it didnt. all the spots didnt come out but it looked s lot better and smelled a lot better
Good reliable workers that do a great job
I had some bad stains and Trey was able to remove them. He was very pleasant and helpful.
Awesome job! super nice and professional!
No crunchy residue
Professionalism
Your employees recommend the best options for my house and are very friendly.
Gentleman did a good job and was very polite and professional
Abel, my technician, was prompt and called before hand to ensure the timeframe was still good. There was no mess and my carpets and tile look great! Would definitely recommend.
Friendly informative technicians
Great product! Removed most stains and those that were not removed are barely noticeable! Better than any other cleaner where spots came back as they were driving away!
I like that my rep was very knowledgeable and thorough. He gave me options that suited my needs. He took his time and it looks great.
Customer service was fantastic and efficient! Got down to business but did a great job explaining everything to me. Highly recommend and my floors look amazing!!!
Everything
They did a great job and wonderful customer service
Service tech was very personable and polite: can’t do Facebook, but I’d score him a 10.
My carpets always look great. Staff are always prompt and friendly.
Already told you. Not that you would know or care- when I showed up my reservation had been canceled and I was stuck without a hotel at a very busy time in Phoenix. Your company sucks.
Procedure to clean carpet, professional looking staff and vehicle. Went over all options with no pressure.