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based on 84624 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The 2 employees that came to my home were very kind and professional. I appreciated the feedback for maintenance and that they were timely and efficient. Will definitely hire this company again.
Quick and thorough service
The
Tech had problems with equipment and my carpets are crinkly. Make a small noise when I walk on them
a bit more effort on the tough spots from them would have been much better as it is i had to work on them myself
Our floors look 110% better after your technician cleaned and wax our floor to the community room laundry room and bathrooms, I would recommend your company.
Everything!! Carpets look great and Cody was helpful and professional!
The gentleman who came here was very professional and polite.
Excellent service and cleaning.
Technician tracked black dirt onto my tile and then my carpet from his tennis shoes prior to cleaning and during the spraying of the areas with stain remover. I asked if he was supplied booties and then he put them on saying he was going to clean up the mess via the cleaning process. All previous cleaners have worn the booties to prevent the additional mess in the first place. Previous experience last year with ZeroRez was a 10 and this experienced shows me that the quality of cleaning is inconsistent.
We liked the nice smell of the product used and that the associate was focused on his work and did an excellent job. We took advantage of the "special" and it was well worth it to clean carpeting in three rooms
The only thing that I noticed is that the bedroom. carpet was crunchy and hard when you walk on it. On your web page you state that the client wouldn't have that issue. The tech was very considerate and did a great job!
They are healthy and you do a great job
The Technicians (Cody & ?) were very friendly and helpful while cleaning my carpet.
Thanks, Pat
The Tech was very friendly. I am very happy with the quality of the service.
Staff was ontime and professional, cleaned all available and also was able to help with a small room that I wasn't sure how to add to the order.
Thank you for getting my house clean!
My carpet looks amazing, and it is 20 years old!! Quick drying, and your technician, Ezekiel, was very thorough, polite, and friendly. It's great to walk on a clean carpet.
Service was amazing!
Employee was very nice & did a good job!
The technician was great, and the sales person and resulting price were very transparent. In general, the floors looked a lot better, but there were spots that looked pretty rough even after two passes at cleaning them. I ended up scrubbing several sections myself with a toothbrush to get them cleaned. I would equip technicians with some kind of hand touch up kit to do the same. My floors are now clean and sealed. I don't know that there is a way to make it more "right".
I like that your products are chemical free. The tech was friendly, polite and did a very good job!
Clean, professional and prompt.
The tile was cleaned but not rinsed well; when I saw that the tile still looked dirty, I scrubbed it with a sponge and wiped it off with a damp paper towel and it was filthy. Also, there were several places with a white residue on the grout, so I had to wipe that off. It would be a good idea to have the cleaning crew return the next day after all is dry to see the results and fix anything not done well.
i've used Zerorez for years because they do the job right and protect corners of my house. I wish there were lower costs for us seniors because social security is tight. But my 25 year old carpet looks wonderful with the results.
Easy to get an appointment. Always a thorough,complete job. And reasonable price.
Everything
Service was great!
The carpets look nice each time and are not saturated with water. Also, the technician was professional and friendly.
Always a good experience with Zerorez! Ryan was incredible as well, very polite and thorough!

Always a wonderful technician who works their hardest to make my rooms look the best they can be.