Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87773 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 3, 2020 — Rated 5 out of 10 by D.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

We enjoy using zerorez and believe you have a good business however the last 2 times we have use you guys we haven't been completely happy! Last time we have zerorez come out the hose that was stretched out across the grass killed the grass where the hose was. Maybe empowered water isn't good for grass, idk? This time we had zerorez out, and yes they do a good job on he carpets but this time after the tech leaves I go outside to find out that I now have to dig rocks out of the grass and clean rocks off of the sideway that the tech left behind after dragging the hoses through the rocks! Like I said we appreciate the carpet cleaning service but when I'm spending $400 to have a service done I don't want to have to clean up after your techs!

Report a concern   December 3, 2020 — Rated 10 out of 10 by April Gould Zerorez Phoenix
What do you like about our products and services?

I love how quick the process is and how clean my carpets always are but the reason I keep coming back is their fantastic customer service!!! Highly recommend them over and over.

Report a concern   December 3, 2020 — Rated 10 out of 10 by M.K. Zerorez Phoenix
What do you like about our products and services?

Technician did a good job

Report a concern   December 3, 2020 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Our technician was outstanding. He did a wonderful job on very old carpeting and made it look so much better. After he completed the work, he asked my husband and I to look at each room to see if there was any areas he needed to go over. He was very professional and accommodating. We will definitely use your company again. Thank you for the great service.

First name removed and Ed Last name removed

Report a concern   December 3, 2020 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

My clean carpet!

Report a concern   December 3, 2020 — Rated 10 out of 10 by R.G. Zerorez Phoenix
What do you like about our products and services?

Carpets look great

Report a concern   December 3, 2020 — Rated 10 out of 10 by Lyndsay Udall Zerorez Phoenix
What do you like about our products and services?

Everything looks great!

Report a concern   December 3, 2020 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

Rachel did a great job

Report a concern   December 3, 2020 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

Friendly, fast, efficient

Report a concern   December 2, 2020 — Rated 10 out of 10 by C.T.D. Zerorez Phoenix
What do you like about our products and services?

Guys are always super professional, prepared and thorough. Love that I can book on website!!

Report a concern   December 2, 2020 — Rated 10 out of 10 by Barbara Houston Zerorez Phoenix
What do you like about our products and services?

Carpets and sofa are very clean, the service was awesome and the technician was very professional and thorough. Thank you!

Report a concern   December 2, 2020 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

Very pleasant technician. So far so good.

Report a concern   December 2, 2020 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

You don't use soap to clean the carpet.

Report a concern   December 2, 2020 — Rated 10 out of 10 by P.R.M.D.K. Zerorez Phoenix
What do you like about our products and services?

The tech Abraham was awesome. His dedication to consumer service is rarely seen in today's world. This is the second time I have worked with him and I would request him again.
Great company and priced very fairly.

Report a concern   December 2, 2020 — Rated 10 out of 10 by Carol Kruse Zerorez Phoenix
What do you like about our products and services?

The technician was efficient, friendly & cleaned up the area he was in.

Report a concern   December 2, 2020 — Rated 10 out of 10 by Jack Watson Zerorez Phoenix
What do you like about our products and services?

The worker came on time and was very professional. He did a great job both cleaning the grout and sealing it, too. I am quite satisfied and will use them again.

Report a concern   December 2, 2020 — Rated 10 out of 10 by Lisa Davis Zerorez Phoenix
What do you like about our products and services?

I have used Zerorez for the last eight years instead of typical cleaner like Lysol and Windex. Cleans better than both of those with no residue and no toxic chemical smell!

Report a concern   December 2, 2020 — Rated 10 out of 10 by T.F. Zerorez Phoenix
What do you like about our products and services?

The technician, Terry, was very professional and courteous. He practiced all COVID-19 protocols.
Great experience

Report a concern   December 2, 2020 — Rated 10 out of 10 by Laurie Hahn Zerorez Phoenix
What do you like about our products and services?

Friendly, punctual and did an awesome job! Would definitely recommend.

Report a concern   December 2, 2020 — Rated 4 out of 10 by E.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Last year's technician was very professional. He cleaned the entire motorhome - around the bed (and there's not much room), the bathroom, down the hall, under the kitchen table, anywhere there was rug. He also wore booties since he was cleaning. This year's tech just made a clean down the center. I believe I paid a whole lot for half a job. I may look for a different company next year
You advertise 3 rooms at $135. I paid $94 for roughly 20'. I can imagine what you charge for just a hallway. Yes the tech did a good job but not a complete one as far as I'm concerned.

Report a concern   December 2, 2020 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

The work to remove pet odor and clean our tile was effective. Also the serviceman was quick and efficient and very professional.

Report a concern   December 2, 2020 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Great service & BEST clean!

Report a concern   December 2, 2020 — Rated 10 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

My carpets look great and the guy was super friendly and took great care when he was in my house.

Report a concern   December 2, 2020 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

saw the truck in my neighborhood.

Report a concern   December 2, 2020 — Rated 10 out of 10 by Gary Holloway Zerorez Phoenix
What do you like about our products and services?

Natural no soap and it cleans well. My 17 year old carpet looks new.

Report a concern   December 2, 2020 — Rated 10 out of 10 by N.O. Zerorez Phoenix
What do you like about our products and services?

Radio

Report a concern   December 2, 2020 — Rated 10 out of 10 by D.O. Zerorez Phoenix
What do you like about our products and services?

The guy did a great job on the carpets and got most of the stains off the couches. I am very happy that Zerorez does not use chemicals for cleaning. Leaves the house smelling so much better than other companies.

Report a concern   December 2, 2020 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

The technician was very friendly and knowledgeable.

Report a concern   December 2, 2020 — Rated 10 out of 10 by G.G. Zerorez Phoenix
What do you like about our products and services?

Results!

Report a concern   December 2, 2020 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

The carpets looked brand new after he was done! Thank you!!


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