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based on 87773 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet is in great condition now.
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The technician was very prompt and did a wonderful job. Best carpet cleaning company I’ve used.
Brandon was very polite, efficient and informative. I'm very happy with the result, my carpet is beautiful!
Many options for all my needs!
The tech was professional, polite, and had a sense of urgency about my carpet cleaning needs. He explained every part of the process to me satisfactorily.
Tech did a great job !
Last year we used you guys the technician did amazing with getting out all stains from animals we paid around $220.00 or so. Excited to have you out again. Unfortunately this year we paid over $600.00. With less animals in our house it was not as bad as last year. The Technician this year said this job should have been scheduled earlier in the day and said he will do his best but we will need to call you back in a week or so to redo our two front rooms and after $600.00 I feel it should have been done right the first time. I am not paying for another visit. And further more I will not be using OR recommending Zerorez any longer as I have in the past.
Replace the damaged laminate
Rooms were very wet. Did not dry in 10-12 hours. 24 hours later one room is still so wet that it soaks thru your socks! Have added additional fans to dry out the carpet. Did a good job removing stains.
Carpets seem to stay cleaner longer. Techs have been respectful and professional.
Product is great cleaning personnel were fantastic and very informative
No soap residue.
Quality and fast
Very nice young man cleaned the carpets better than ever before! Nice job and very personable!
Carpet is always left looking clean and fresh without that hard carpet feeling after drying. Techs are always nice, friendly and professional.
the person who did the work was outstanding, professional and a great representative of your company
How friendly the technician was, the fast process, how clean my carpets felt
Service tech was on time and courteous. We hired Zerorez to re-do our carpets two days after we had them done by another outfit posing as zerorez. The carpet dryed out as crunchy as crackers !
When Zerorez came two days later. Our carpet was cleaned thoroughly and all the residual soap from prior cleaning was removed. Our carpet wouldn't have lasted long with all the residual soap left by the phony zerorez company,,, we are satisfied with the real Zerorez !!
The carpets feel much better than other standard soap cleaners.
Quintin was super nice, professional and got right to work. Our rugs look great!
As expected I have used Zerorez many times and everything from the carpet to the tile came out great! See you again in the spring.
The carpet gets clean !😎
Clean feeling carpet without crispy residue. Timely and pleasant technician,
Excellent and friendly service
On time and did a wonderful job. The technician was awesome.
The gentleman that came out was Brandon. This is our 3rd time using Zerorez and we love the company. Brandon was great. Very pleasant, professional and took time to explain everything to us that he would be doing. He offered suggestions and never acted like he was in a hurry to leave. Customer Service all the way. Thank you very much Brandon.
The tech arrived and went right to work. Within an hour I had a clean tile floor. It hasn't been this clean in 20 years.
no residue in my rugs
great service!