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Client Testimonials
Timely & friendly service as well as quick drying time with great results!
The cleaner was very thorough, explained everything to us and the quote was spot on. He was able to remove stains from the carpet we didn't expect to get out. The carpet took longer to dry than we expected but that may have been due to the cement subfloor. We love how clean it is.
it got out some old stubborn stains
EXCELLENT customer service-Matt was a VERY helpful service man-he was honest, well educated on the products and very savvy in answering questions and offering services. Matt and Jesse were THEE BOMB!
I was thrilled. My carpets had been cleaned in January with a company that used chemicals. The carpet had an orange overall sheen and was crunchy to the touch. It did not look one bit different than before they came. My carpet is very old, very warn, and very dirty. It looked so bright when they left and the nap was lifted. Your emplyoees where great. Very friendly. I will call again and only call your company. I have been telling everyone.
Thanks.
We really enjoyed Mason coming to our home. He was very professional. I like the fact that he wore shoe covers, that there was a cover over the front door to prevent all the warm air from escaping, and that there were corner protectors used. The carpets turned out better than any service I have had before. Even better than the carpets, was the grout. They came back to the original color. Very impressive. Thanks Zerorez.
I like that no chemicals are used. I also liked the professional service provide by Ben, our tech.
very knowledgable service people and excellant results for my problem area.
Friendly staff and knowledgeable. Cleaning solution has a very pleasant odor..
you technitions are very curtius and professonal.
scheduling was easy, carpets look GREAT and technician was AWESOME!
The system works, the dirty spots are clean and the carpet is soft..
No residue is left behind
I'm very satisfied with the technician who cleaned the carpet and with the way it turned out.
you werevery patient on the phone answering all my questions. The tech arrived in the allotted time slot and was very professional, I did need them to come back because of some spotting on the carpet and they were very concerned that I was happy with the cleaning. We had some pretty dirty spots and I was amazed at the way the carpet came out.
Our carpet looks great and the technicians were polite and professional.
I've actually already recommended you highly to at least a dozen people who are likely to use your service in the near future. I was incredibly impressed. I feel like you took 5 years off of the wear and tear on my carpet, especially the high traffic areas that the last two cleaners said "There's not really much you can do about that." You've proven them dead wrong. THANKS, YOU ROCK!!!
Name removed
I like that you do not use chemicals
Price and results.
Steve did an awesome job, i highly recommend Zerorez to anyone!!!!
Quick, fast, friendly customer service. In and out in almost the exact amount of time predicted, the carpets looked great.
That the carpets were dry in about an hour. The carpeted stairs where not too slippery
i loved the customer service and his friend the stairs guy were great did not push for product got them any way cleaning process very easy.thank you guys
The Tech took his time and the job is perfect. Was very impressed, I will definetely recommend. Thank you for the great job.
It is non-toxic and still cleans very well. The service wa very good. He was friendly and informative and knowledgeable about your products.
everything. note set up for all cpt clean, kitchen tile AND 4 baths floor/tile. UNFORTUNATELY, grest kids sent indicated that the 'guy'& technology for the baths was needed to accomplish this. Er, what was the scheduling issue on your end here?? Or what did not you understand about this time-sensiteve-to-accomplish-the-task need....?
Much better than the soap cleaning a few years ago.
Most of all, I liked that Zerorez did exactly what they said they were going to do. For instance, I received a confirmation email after I booked the date, I received a confirmation call a day or two ahead of the scheduled time AND I received a call when they were about 20 minutes away. These things are very important to me. Both of the guys here Rey and Jessie (I am pretty sure that was his name) were great, very knowledgable, efficient and respectful of our property. Rey explained how the process works, they used edge protectors, they wore the blue booties and I loved the shield they put on our front door where the hoses came in. I'd also like to add the fact that many carpet cleaning procedures leave the carpet "crunchy" after it dries, not so with Zerorez. Just a great experience - I would highly recommend Zerorez!
Prompt response and appointment. Carpets look good! Very professional and personable organization.
Our technician, Derick, was very polite and explained the cleaning process and options. The actual cleaning time was fast, quiet, and the carpet was dry within a matter of hours...with no soapy residue!