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Client Testimonials
We thought your representative was professional and courteous. The carpets lood great & we doin't have to worry about our grand kids playing on the carpet in our new used home. Thanks again!
We've had Zerorez clean our carpets for the last couple of years and have nothing but nice things to say about you! The employees always show up on time to clean, always discuss my options for the cleaning and don't try to sell me anything I don't need. We are a very satisfied customer!!
I gave Zerorez some serious carpet cleaning challenges and my expectations for success were pretty low. Our high use stair areas look like brand new following cleaning as does the dining room carpet. Our biggest challenge was graphite from a reclining chair mechanism that had left 2- 4inch marks under the chair. I knew that my cleaning graphite is an invitation to disaster from past experience! Our cleaning professional was able to remove both stains perfectly! This was worth the whole cleaning fee in my mind.
I would recommend and will continue to use Zerorez in the future.
Joel the tech did a fabulous job. I like the no chemical use and the pretreat citrus spray. It seems the best carpet cleaning I have had and will see if the dirt stays away longer. Meaning no soap residue so no dirt can cling.
Service team arrived on time. Team leader (Matt) asked what results we were expecting from the carpet cleaning service? He was told a carpet appearance upgrade on a 20 year old carpet. He then explained how the system works and pointed out what stains he could or might not be able to get out of the carpet. The team was polite and efficient. We are pleased with the results and will use the service in another family members home.
that yall did a great job
Excellent people working for you: both at your office on the phone, and the serviceman that came to the house.
The protectors placed on corners, the entry door cover and Mason is a very hard worker who took the extra time to get stains out. This is the cleanest our carpet and especially stairs have ever looked!
I've only had the carpet cleaning. Has always turned out great, with the exception of this time. I have 2 urine spots that did not come out which I was told may not. I did email customer service but have not heard back. The gentleman that cleaned the carpet was great.
your tech was very professional,good quality service,no chemicals used in cleaning process,job well done. thank you
Chemical free
The communication is great, the employees are very helpful & friendly and the airduct cleaning helped tremendously. We have two boxers, and the absolute best part of the carpet cleaning was walking into the house the next day......and NOT smelling the normal "wet dog" odor that we usually experience after carpet cleaning:) Thank-you Zerorez!
Chemical free.
The fact that they do not fill your carpet with soap. I love the smell. It was a pleasant surprize. The young gentleman that did my carpet did a great job. He was very knowledgeable and answered any questions.
Clean very good and just like advertised no residue. Made carpets look like new. The young man who performed the work was very nice and accommodating.
Carpet looked great and people very professional.
Your technicians were polite, helpful and knowledgeable, taking good care of our home. The floors and air ducts are so much cleaner!
Thank you.
Carpet looks great. Cleanest I've ever seen if after getting it cleaned. I have already recommended to everyone I have talked to.
In addition to the chemical free products,the respectful and friendly service by the young man who enjoys his job was great!
your co got all the stains out of my carpet; they look new again-thanks
I like that you use only water to clean - no chemicals. Your employees are always polite and knowledgeable about their services.
Joe did an awesome job, we had real bad stains and he got them all out but one, but that is ok our carpet looks brand new again. I loved the idea that the were no residue when he finished. He was very virtuous and he explained everything before he started.
I liked: flexibility of scheduling, the confirmation email, getting a reminder call with the "service window" two days before the service, service tech was prompt, friendly and knowledgeable. I feel like the service provided was a good value. I have recommended Zerorez to several friends -- one has aleady booked her appointment for this weekend.
Overall great experience, on time, friendly, got the job done with excellence.
Duct cleaning work: Chris and Eric were at my door on time and walked into my house with these little blue socks over their shoes. Everytime they went outside they took them off, and everytime they came back in they put them on. Long hose with a twirrlie wirrlie thing on the end (I'm sure there is a name for it). Went into all of our floor heat vents and wall cold air intake vents. Long story short, they WORKED the entire time at my house. No phone calls, no texting, just plain working. Very refreshing I might say. Best money I have ever spent. We are breathing easier and when I need my carpets cleaned I will call you guys. Thank you for giving me what I paid for.
They did a good job.
Chris is a great guy to be working for you. He was very accommodating and personable. It was the best carpet cleaning I have ever had done here. In the Tucson area we have another fellow who does a magnificent job as well.
I had carpet that I was ready to replace but decided to give zerorez a try. Now it looks brand new! That saved me a lot of money!
customer service how clean the carpets get
Everything! Customer service was very accommodating with scheduling. My service tech Steve was fantastic! He arrived on time, carried in my very heavy rug and never complained when he had to move it a couple of times - only because he was so nice to move my heavy couches to clean under them!!! I can't help due to physical limitations and I was absolutely thrilled this was done. Steve explained each step as he went, and best of all my carpets are clean and look great! No leftover smell is a definite bonus. Steve is very personable and professional, which turned the drudgery of the task into a very pleasant experience. Thank you!