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Client Testimonials
My carpet looks awesome! The technician was great!
Andre was so kind and personable! Our carpets look amazing. We would definitely have him back again. I hope you have many employees like him.
Great work. Awesome tech. Carpets look great. A job well done. A+++++++++++++++++
Very knowledgeable staff - think his name was Matt. He went above and beyond and did a phenomenal job.
The 2 men that did the duct cleaning explained exactly what they were going to do. Friendly, worked without interruption, cleaned up when they were through. Showed me the sheet rock dust and other dust that was being sucked up. The inside of our return looked like new.
Excellent cleaning and always great staff. The charge for stairs is too high.
After a couple weeks, our carpet had lines (almost dirt like) on it from the cleaning. Despite vacuuming and letting things settle, they never dissipated. I reached out to Zerorez to see if this was normal. They had availably for someone to come out, reassess and redo it. Shane was kind, professional, and took the time to explain what he was doing and what he thought may have caused the lines. Before he left, he made it clear to call back if the lines didn't go away or we weren't happy with the outcome. Our carpet looks great, and I appreciated Shane's customer service approach!
Excellent service! The carpets look Awesome!! Cuavante, your representative, was very professional and did an Excellent job1
My technicians were polite and knowledgeable. They helped educate me on the best stain removers for my carpet in between deep cleans. They also helped re-configure my estimate based on what I needed them to actually clean (I had guessed online when reserving my appointment, but they helped refine it). When I described some of the stains I was concerned about, including shadowing from an old pet stain, they shared all the product options, and made a recommendation based on the stain. I felt like they were honest and did not try to overly upsell me, they truly recommended what was needed and no more. Here's what I had cleaned-main level large living room and primary bedroom, L-shaped staircase with landing in the middle, and about 1/3 of the hallway at the top of the stairs. The area at the top of the stairs was treated with the biological treatment due to an old pet stain. My total for all those areas was right around $250, which I felt was a fantastic deal, and the entire process, including me asking a million questions, was right around an hour. This is my first time having my carpet professionally cleaned, but it will not be my last!
High quality and staff who care about getting it done right. I haven't had to have you come back because a rug or carpet wasn't cleaned to my satisfaction, but your staff also make it clear that you want to know if improvement is needed.
Also, staff are professional, friendly, and respectful.
Zerorez is always fantastic. We love the work they do!
Easy to schedule. Acceptable Price. Great service techs.
Service rep was great and the rooms smelt clean
Blake and Joe were very Friendly and explained the whole process and didn’t mind if I watched or asked questions. I am happy to see the pictures and videos to see the before and afters. I would highly recommend this service to anyone!
Daryl is the absolute best!! They do not come better than him!!
You are so fortunate to have him on your team!!
Good service. Clean carpet. Very professional and informative staff
Good communication as to appointment and service. Seth the tech explained what he was doing and had us check progress. He was friendly and worked quickly. Our carpets look fantastic! Thank you!
Did an amazing job.
The technicians were on time, respectful of my home and extremely polite and knowledgeable. They did a good job cleaning my carpet and even came back free of charge to work on a stain. I would definitely hire ZEROREZ again!
Brett called ahead of time and then showed up shortly after. He was very professional and did a great job cleaning our carpet.
Very easy to make appointment, rep called 15 mins before arrival. Offered extra services but wasn't pushy about it. Left my carpets looking great.
There’s no smell after zero rez carpet cleanings. Everyone is professional and courteous.
Availability, friendliness and great results!
Everything and the techs are super nice and knowledgeable about their area of work.
The service provider was friendly, helpful, and honest. Very sweet kid.
LOVED EVERYTHING! OUR CARPET LOOKS GREAT (AND IT WAS A JOB!) BRETT DID A GREAT JOB! HE WAS THOROUGH, EFFICIENT AND VERY CONSIDERATE.
You always do a great job on our carpets. Your staff are always friendly and helpful.
Great timeliness, quality, and courtesy.
We are very satisfied with our carpet cleaning! The service technician was very polite and friendly!
Great service, thorough and knowledgeable staff - our carpets look great!!