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Client Testimonials
James and Steve a very good job at removing the stains - excellent. My one disappointment was how wet my stairs were. Even with a fan blowing on the stairs it wasn't until the end of the following day that this carpeting finally felt dry and didn't leave moisture on our socks.
Quick service and great customer service
As a first time user I hope to experience no residue buildup from the special water and cleaners used.
Adam, the technician was exceptional. He provided such a high level of service my husband and I agreed to a nice tip.
No chemical smell and limited water use, so rugs dry out rapidly.
Chemical free. Quality work. Great advice. The technicians were all knowledgeable and made us feel confident about the work being done in our home. Very happy!
I liked the product used and best of all my carpets are clean. I appreciated the person who came out, he explained everything and completed the cleaning in a reasonable time. Thank you.
Timing. Effort of techs.
The animal safe chemicals used for sure
Your technician (Brawney) was excellent. I would recommend him to anyone.
It makes my dirty/soil carpets look like new again.
My service person new his job and did a great job
It was quick. Able to do last minute. The service person was outstanding.
It was easy to schedule, I was able to get it set-up within the same week, I received directions as to what I could do to prepare, and the work was completed very quickly.
The only reason for not giving it 10/10 is because it took much longer to dry than expected.
the sr. tech - Greg - that came to my house and cleaned my carpets and furniture was AWESOME !!! He did his job. He did not RUSH but instead took time to make sure the job was done with care. The last tech we had rushed so fast that as soon as he put on the spot treatment he was right there sucking it all up. Greg on the other hand put up corner protectors and took great caution when moving around my big king side wood bed. He did a GREAT JOB. I already recommended him to two people over the weekend. I will not have zerorez again without asking for a SENIOR TECH. Thanks Greg - you were GREAT.
Nathan was fantastic. He was very thorough and very easy to work with. I will definitely use this service again based on my experience with him. Thank you.
product is not a heavy solution of chemicals yet cleans old carpet well
technician was very thorough with explaining what they do and offer but not pushy, and asked if there were any concerns. Made sure I was satisfied when they were finished.
there is no cemicals used in the solution for cleaning.
The tech got stains out that other companies could not
no chemicals
Very clean
Andrew did a great job!! I appreciated him taking his time and doing a thorough job. I will request him in the future:)
Good products.Serviceman was excellent.
Don't like that water disposal is additional fee. Why is it not included in price? It's not optional, is it?
Availability and professionalism. Carpet looked great after cleaning.
Fast, prompt service. Available on weekends.
Carpet and stairs came out great! Haven't been cleaned in 5 years . Service man was professional and did a good job.
no/low chem, pleasant and professional techs, good results
Very good service,and the service guys were awesome. The carpet looks like new.
Empowered water, always friendly and courteous technicians who take care not to damage other carpet or wood floors, work quickly and do a great job!
The technician, Jon, that came to my home was very knowledgeable, professional, and dedicated to doing a great job. I was very impressed with the service.
Professional staff, quick cleaning process, and nice results!
The guys did a really nice job and got out some tough tar/oil stains. They were very friendly and worked quickly. I added the fiber protection so I hope that works. The citrus scent was very nice. The only complaint is that the carpeting seemed wetter and took longer to dry than from another service I've been using. Concerned that the padding got too wet.