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Client Testimonials
Dylan was excellent! Answered all my questions. Took the time I needed to explain the process for me. Recognized that two of our chairs could be damaged by cleaning so suggested not doing those. One was a chair from my late mother in law so I very much appreciated his expertise. Dylan also put me at ease with the products being safe for our cats. Definitely will use Zerorez again!
Andre did a great job cleaning our carpets and getting out the pet stains. Drying went pretty quickly so that was nice too.
I like that there is no residue left behind making the carpet feel cleaner. The associate that came out to the house was very friendly and professional
Excellent service and cleaning.
I had my tile floors done and my vinyl floor. All of it looks amazing. Nathan was very nice, explained everything, and did a wonderful job. I have already shown before and after pictures to others and highly recommended Nathan and zerorez.
No chemicals
Arrived on time did a good job.
The gentleman that cleaned our carpets did an excellent job and was very professional
Honest, did a great job and quickly, fair price.
The boys were very polite, and did a very good job.
Always very professional and do such a great job
Technician was very conscientious and explained process & treatment recommendations very thoroughly and did an excellent job.
I liked your online booking system, your service member was very kind and professional and explained everything he was going to do prior to the service being performed, the service member was clean and put booties on in my house, and the service member did not perform high pressure sales.
Nontoxic and good cleaning!
Everything
The techs do a great job and easy to schedule.
Prompt courteous service.
it's just good bang for your buck and they don't seem to gauge you
Prompt, reasonable and professional.
Josh was right on time, thorough, explained products, concerns, costs. The whole process was very easy and timely.
The carpet feels so clean!! Dylan G needs a huge raise! Great customer service, friendly and is a hard worker! We will be referring him to everyone we know.
You don’t apply lots of soap to the carpet. The service representative was very through.
Did great work and was easy to schedule
Zerorez is a competent professional service provider that delivers its services as promised and when promised.
To start, I loved the way both guys worked together, worked with me, were candid, and ... so much so ... they walked away with 4 rugs. I would also say the communication with your representative on the phone was more challenging with communication being misunderstood. I did convey that to the two guys who were at my home and am assured they'll bring my concerns back so staff can be further trained and developed.
Your request for feedback is a little premature. Trugs won't be brought back until next week, so I'd recommend you find away to sync these requests to final delivery of the product or service.
As for publicly sharing my name to promote ZEROREZ of MN, I'm open to that, and after the rugs are delivered. Just need to know what that looks like.
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We are very pleased with the results of the services provided by Zerorez.
Prompt service and no chemical smell from the products
The technician was prompt, hardworking and professional. He worked very hard to get the soot stains out of the carpet but unfortunately was unable to. I think he felt really bad about it.
Very quick and very efficient, carpets were like new!
Very efficient service by the technician, and he was polite and professional in his approach to me.