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Client Testimonials
Peter was amazing, very friendly and explained everything very well.
The guys were polite, knowledgeable, on time and worked hard!
The price was competitive but wish I had a coupon!
The carpet is really clean, it looks great and I know those stains are gone for good, no reappearing in a few weeks, like with other carpet cleaners.
Great job!
The technician was friendly, helpful, and knowledgeable.
My carpets looked great!
Excellent customer service
I think the tech are professional nd do a great job - we have used service for over 10 years and love the outcome everytime.
Quick, efficient and friendly!
Liked Dominique a lot.
We have used Zerorez for years and are always impressed with the promptness, knowledge, courtesy and work ethics of the service people, and of course the excellent products used.
Service tech was great, quick and got right to it.
Area of improvement - need to address the intake process over the phone. You have a history of all previous cleans. Why can't person on phone use that as a guide to ask customer what they want. Every time I am asked to start from scratch which is time consuming and annoying. And the tech shows up, does the visual inspection and rewrites the entire order. I don't mind the visual check but you could streamline the process making it simpler for all.
We have used Zerorez for many years for carpet cleaning and as usual our carpet looks brand new.
Zach our technician was very knowledgeable and friendly. He made sure everything was spotless before he left.
Thank you!
The Tech was great, friendly and knowledgable!
My carpets look great! Friendly knowledgeable staff. William did a nice work! Thank You! I will definitely recommend to a friend. Thank you to KDWB for the advertisement!
Very pleasant young man came to clean our carpet. Prompt, called ahead as promised. Very personable. Remeasured and up'ed the price - a lot - but also honored our coupon. We were happy to pay the additional amount. He did an excellent job and worked hard for us on a problem spot. He is an asset to your company.
We entertain a lot and we say great things about Zerorez to all our friends and family.
Thanks for the gret service.
Guys are always friendly and thorough. Products used are top of the line.
Caleb M. was the Zerorez Technician who provided cleaning services in my home. He was one of the most polite, professional and accommodating people I have ever worked with. There was a scheduling error (most likely my own mistake) and Caleb worked late to complete our carpet and upholstery cleaning. Our carpet is old and was very soiled. After zerorez, our carpet looks and smells new. I thank Caleb for his amazing cleaning knowledge and kind professional service.
Excellant company and good prices
Everything smells so fresh and clean. Very professional job!
I can see the difference.
Service was excellent, product was very impressed, promptness excellent as well. Would definitely recommend.
Your staff is always outstanding and the rugs cleaned by Zerorez are cleaner than I ever could have imagined (Like brand new).
I have used Zerorez to clean carpets in two homes and have brought in several rugs to be cleaned since Zerorez started doing business in the Twin Cities. Always outstanding results.
Zerorez is my go to company and am proud to recommend to family and friends.
I have always had great service from staff, but Tim, who helped me when I came in recently to pick up my rug, was the exceptional.
Thank you.
Dryer process, polite well trained technician
Our carpet looks great after being cleaned.
Chris was punctual and did a great job cleaning our sanctuary, conference room/offices, and lower level classrooms. He gave special attention to carpeting stained from water leaks, soiled high traffic areas, carpeting that was in poor condition, and even the carpeted elevator floor.
The service was very good the carpet was very dirty as I had opened my home to a friend of our family for a baby shower. Our friend works for Zerorez and he offered to have my carpet cleaned as part of his company benefits of some free cleanings. I had planned to have carpet protection added to the free service and would pay for the add-on. When the Zerorez representative came to do the cleaning he said the base cost was around $140 and with the add-on the bill was $215. This was not what I was expecting. My feeling that Zerorez had not followed through with the benefit they offered their employee made me less likely to recommend their service to other people. I was very happy when Zerores voided my check and restored my confidence in the company. I would recommend Zerores to anyone needing your services. Thank you
quick service and reasonable price
The service was well done and the cleaning server was very honest about how we could expect it all to work. It was an excellent job
The carpet was extremely clean and I likde the clean smell afterwards. Did a great job and reasonably priced.
garret returned to do an area that had had poor lighting the first time Tyler came.
the carpets look great and dwe are very pleased.
Helpful, fast, and didgreat job.
I like the fact that it is water and not chemicals used in the cleaning process. I am also impressed with the efficiency of your technician, and the cost was very fair.