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based on 34652 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tec wss on time and got all of the stains out of the carpet.
Knowledge of tech, equipment, quality results
Sal Alvarez great personality, but more important did a great job ,did not rush thru the cleaning of my carpet.He takes pride in his workmanship rare these days.
Thank you Sal
Mike M
Sal was very informative and professional.
Already sent feedback
Jorge was very polite and professional.
He did a great job. We'll see if the stains come back.
My second time using Zerorez.
Quick and efficient.
Zerorez is consistent in their cleaning of my carpets. We just had our new carpet cleaned for the first time and as always, it looks pristine! Our previous carpet was over 24 years old, and we replaced it not because it looked awful, but because we are getting a bit older and the thought of moving all the furniture for the replacing to be done was beginning to look daunting. We figure that the old carpet lasted as long as it did and looked as good as it did was all due to Zerorez. I can't recommend them highly enough. Their technicians are clean, professional, and caring. There is never any upselling - but I must say that I ALWAYS have them use the protectant on our carpets. I truly believe that between their cleaning methods and the protectant, you can have beautiful carpets for years!
More attention paid to splatter onto surfaces like marble flooring.
A little more effort at removing dirt and less on talking about what a good job he will do - truly overestimated his accomplishment. He said he spent two hours, but it was more like one hour fifteen minutes because the rest was spent talking about what he would/could do and in going to get gas in the middle of the job.
Still, he was polite, pretty easy to work with, and fast - but maybe a little too fast :D.
Fast, reliable, and very clean carpets. My prts love them.
After the price was agreed upon, the company confirmed the date and time window in writing. The carpet cleaner also called the day of the appointment to reconfirm the time. They set reasonable expectations regarding their ability to remove stains and delivered beyond what was promised. I have used Zerorez before, and I will use them again.
Had a great experience with your carpet cleaning service. Scheduling the appointment was super fast and efficient. I had to make several changes to the schedule prior to the cleaning and each time I made the change customer support was prompt and it was very easy to make those changes given my hectic schedule at the office. When the cleaner was here, he was very thorough and very professional. He was able to get everything done and I couldn’t be happier with the results.
Thank you
Courtesy, promptness
I like that Zerorez has no scent, and the carpet looks like new again.
The technician was knowledgeable courteous and professional!
This was our first time using ZeroRez which was recommended by a friend. It was easy to schedule an appointment. The Technician was prompt , courteous and pleasant. He did an excellent job on the carpets and was mindful of protecting the walls as the hoses wound around to the carpeted areas, It was an A++ experience and I will definitely use them again and recommend to friends and neighbors.
Excellent service
As always, a great job.
Make sure the technician arrives on time and is aware of traffic to reach customer
Very satisfied with my couch and rug cleaning! They turned out perfect and I am happy! Will Def call them again!
The ease of making an appointment and the follow through are excellent. The technician did an incredible job when he cleaned my carpets.
I love every thing about your product.....no smell, fast dry, no crackly feeling. The people arrive on time and get right to work. I have recommended this company to all my friends.
I’ve used your service to clean my hard floors in the past and with much satisfaction. This time there were a few spots left on the grout, streaks on some areas of the tile, and the bathroom tile/grout was not cleaned. To the technician’s defense, he did spend two hours at our home. However, we would have preferred he finish the job, even if it cost us a little extra.
We liked the attention to detail that Maurice had and no chemicals.
Always communicates before arrival.
Takes good care of my home while working.
Zerorez is the best. Carpets cleaned well and because of their technique there is no residue. Therefore my carpet stays cleaner longer.
I like your services and price
Fast and efficient
The person who cleaned our carpets and furniture was professional, friendly and he did a good job.
I was very pleased with the service provided by Xavier. He arrived on time and was very knowledgeable and professional. He got done in a timely manner and all the carpet and tile he cleaned looked amazing. I will definitely use Zero Rez again and request Xavier as my technician.
Loved the results!