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based on 34652 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Company reps were easy to work with to set up a cleaning. Tech was honest regarding the results we could see, yet he got all of the big things and did a good job. Within an hour he was done and the carpet was much nicer than before in the rooms he worked.
I am thrilled with the service and results. Just recommended them to my son.
No smell!! No soggy carpets!! Got the stains out
Booking the appointment online was easy. The technician was prompt and amiable. The process results in clean carpets, and there is no odor or residue that I can detect.
The service was wonderful! Please give him a raise.
He was prompt and efficient. The carpets were not as wet after he finished than they have been when I previously had them cleaned.
i had an appointment with your people in a window from 12noon to 2pm. I was there at 12, your people showed up at 5pm, after I called by phone. I got very satisfied with his job. But, I spent 5 hours of my busy day waiting for the job I that I would pay for. In the sequence, I called the company and exposed my complain and a lady told me the manager would called me. It didn't happen up to now, one week later.
The water used to clean the carpets. Knowing how pure it is, helps me to know that my carpets are getting the best of care.
I’ve used Zerorez numerous times. Will was terrific. So polite and did the most thorough job I’ve ever had.
Robert was fantastic, he did such a great job on my carpet and sofa.
Thank you Robert!!
Great product with excellent service technicians.
Great service!
Excellent
Excellent service, Very detailed explanation of everything done, my furniture was well managed,
technician Julio was amazing! My carpet hasn't been cleaned in 20 years & now looks brand new. No strange odors and carpet is not sticky. Wouldn't use any other company!
Spots disappear when you appear.
Friendly, punctual, attentive to customer satisfaction…
The tech kept in contact with me regarding his arrival time. I liked that they put booties on before coming in to the house. They put corner protectors and pads down to protect my flooring and walls. The tech spent a good amount of time trying different things to get a red food stain out of my light beige carpet although it had set in and didn't come out. I will give them a try the next time I have my carpet cleaned.
The technician did a great job cleaning my 27-year old carpet and there is no chemical smell.
Clean , no order , dress fast . The service was outstanding
Technician
Great staff and great service very professional person clean my house and he was very respectful and took care of everything
my carpets are always clean when you are finished. The young man who came to our home was very polite . We would enjoy having him come again.
Great Service, James did it. Thank you
Sal is the best! We always ask for him and he makes our carpets like new.
Very professional, neat and timely. Excellent service
No residue left behind so the carpet stays clean longer.
My technician, Sal, is the best !!! He is on time, friendly and does a FABULOUS job !
I have always found the techs with Zerorez are dependable, courteous, and efficient in getting my carpets clean.
Your technicians are always polite, friendly, and competent. And I like that your technique leaves no residue.
Carpet looks just about brand new.
Great tech came out, very professional, hardworking & courteous.