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based on 34871 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service
fast, dependable, quality
Within a day of my service I started receiving a lot of spam to the email account I used with zerorez. Do you sell or give 3rd parties your customers’ email addresses?
Our service rep was very professional, friendly and efficient and non invasive when completing the job in our home.
Excellent in both categories! We are great believers in Alkaline water.
Robert was a great technician. Every technician I have had has been very professional. My carpets look great & the technician thoroughly explains the whole process.
Absolutely professional making it an enjoyable experience
Everything!!!!
Technician was fabulous!
On time great job excellent technician
The processes clean and disinfect and the personnel are exceptional
Professional, timely and effective
Best carpet cleaning service I've ever experienced. Very professional technician, best cleaning job, best smelling carpets.
Robert does an outstanding job!
Fast, clean & fresh
Courtesy of technician. Quickly dried
Looking forward to the look after everything dries. My technician Sal did s great job, very friendly, respectful, knowledgeable and takes great pride in in his work. From everything I saw and heard, I would recommend him and Zerorez. Thanks
Clean carpets!
The carpets are really clean and they stay clean for a long time
I wanted to use a company that used non toxic green products. ZeroRez fit my needs. They were curtious, neat and very helpful. I'd use them again.
The professional, fast, friendly service and the results......pristine clean carpet and sofa.
I've been a customer for many years and have been completely satisfied with the leaning results and your technicians
Great service, customer service, communication, promotions. Thank you.
I used to rave about Zerorez -- their service reps, how hard they worked, how clean they left my carpets, how the spots didn't come back. Because of this, it did not bother me to pay almost double what I used to pay my old carpet cleaning company. That all changed yesterday with "Matt". Sure, he was friendly enough, but soon after starting he disappeared for about 20 minutes. When I went to look for him, I noticed he was using my bathroom and had been there all this time -- I completely understand he needed to use the bathroom, but it rubbed me the wrong way that he would help himself without asking, and disappear without telling me. The rest of his work was sloppy, cleaning some areas well and others not at all. After he left, I noticed areas that were completely dry -- and the most visible and trafficked area, the staircase and landing, still had visible stains! This had never happened with your company before, but I have to admit this last experience left a bad taste in my mouth. I called your company to have someone come back on Monday -- I specifically requested it not be Matt.
Brian is wonderful -- he is an excellent technician and knows his business so well which then translates into doing good work. He's personable, professional and diligent. He's my favorite technician -- I raved about him before he left for neck surgery! Thanks Brian!
Very good job !
Eric has been on time, efficient and knowledgeable.
His friendly manner is such an asset to your company!
I’ll call again🤗
Suzette Giannini
Brett was personable, professional and did a great job.
Have used you for years in our rental-always good-think pricing should be consistant
Green and safe