- Phone: (949) 387-2222
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based on 34869 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent Results & Professional !!
Marcel is great, very professional and knows the product he is working with. My carpets look new again. Thank you Marcel and thank you Zerorez.
Great results. Professional, polite, prompt service. Well done.
Carpets look great, dried quickly, and tech was very polite.
Professional and excellent results. Fairly priced.
good service, very respectful service man
Courteous and professional
We have used Zerorez for many years and always preferred your 'Non Soap' method of cleaning our carpets. We watch for your specials when it's getting close to the time we need parts of our home carpets cleaned.
attention to detail -
The young man that cleaned my carpets (Brett) was not only very professional and efficient he was just plain old sweet and nice! Great manners and so respectful. I've already told 3 friends about your company and will continue to do so!
Reliable and carpet always looks great!!
Your service is impeccable. Your staff workers are are so polite and work hard to make us feel comfortable with the work that is performed.
I am sorry, The service representative, his name escapes me, Brett, Brent? He was the greatest. Unfortunately, in this day and age we do not come across, often enough, young responsible, respectable, and courteous men and women. I truly applaud his work ethical and wish him all the best for he and his growing family.
I have recommended your company, many times, to all my friends and family.
Thank you.
Product is the best solution for the long term care of the surface. The technical service is excellent always on time and never cause damages or other issue associated with on-sight service.
I would recommend this service.
We appreciated the find cleaning job by your employee. He also left a bottle that we can use for small spots until he comes back in 6 months to a year! He was quick, professional and friendly. We thank him from his professional job.
Your cleaning is not perfect but much better than the others.
Stains go away and do not reappear. The technician, Robert Keith is amazing and goes the extra mile.
Extremely polite and friendly staff, both on the phone and the Technicians.
I just had my carpets cleaned a week ago and they looked great the first few days. Today I can see all the stains coming back up in the family room. Is there anything that can be done about that?
Name removed
Alex my service Technician & the quality of the cleaning
The service is awesome and the quality of the cleaning is fantastic
I love how clean and fresh my carpet came out. Best cleaning service available. Inexpensive too!
Zero Rez cleans in a complete and organic way, leaving my carpet sparkling clean without horrible strong detergent odors. My carpet is very old, is white, and I have multiple cats, yet, after Marcel is finished cleaning it, it looks brand new!
Your service tech went out of his way to help do a good job
Prompt arrival, excellent service, fair prices.
Courteous , timely, efficient and knowledgeable technicians. Michael explained the whole process.
He was great with scrubbing edges did a good job.
Extraordinary Customer Service! Work is excellent!
We like the cleaning products and process used in cleaning our carpets. The technician that came to our home was professional and polite. He gave us a bottle of spot cleaner that is much appreciated. This is a cleaning service we have continued to use, and will hopefully continue to use in the future.
Clean, no chemicals.

No soap