Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34869 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 14, 2018 — Rated 10 out of 10 by Dorothy Kumar Zerorez Los Angeles
What do you like about our products and services?

Everything.

Easy scheduling.

On time

No chemicals

Polite and knowledgeable servicemen.

Carpets look great.
Report a concern   August 14, 2018 — Rated 0 out of 10 by K.W. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The cleaning was great,however, they did not clean the bottom of the furniture. We were moving a couple of days later and when the movers we saw bug webs all over with adult bugs and babies running around. I called to report this and since our bill was $400.00we thought we might get a break on the cost. I was told you never clean the bottom! My question was how would you like it if your family or friends got bit!

So no we won’t be recommending your services again and we have used you several times over the years! Mrs Last name removed
Report a concern   August 14, 2018 — Rated 10 out of 10 by Charleen Proctor Zerorez Los Angeles
What do you like about our products and services?

Very pleased
Report a concern   August 13, 2018 — Rated 10 out of 10 by Cindy Cogar Zerorez Los Angeles
What do you like about our products and services?

Our tech (Brett) was wonderful. He came in with a big smile, very clean and addressed each one of us in the office. He patiently listened to our concerns and very succinctly explained the process. He was efficient and all of the equipment was clean.
Previous carpet cleaners were unkept and had dirty looking equipment and took 4 hours to clean what Brett finished in 1 1/2 hours.

I highly recommend Zerorez!
Report a concern   August 13, 2018 — Rated 10 out of 10 by W.G. Zerorez Los Angeles
What do you like about our products and services?

Quality of work and professionalism.

Report a concern   August 13, 2018 — Rated 10 out of 10 by S.G. Zerorez Los Angeles
What do you like about our products and services?

Daniel was great! Prompt, friendly, and the carpet looks amazing!

Report a concern   August 12, 2018 — Rated 10 out of 10 by Terri Reed Zerorez Los Angeles
What do you like about our products and services?

Robert Keith cleaned our carpets on Saturday, August 11th. He was on time, very courteous and careful of all our belongings so as not to scratch anything. He did an awsome job and I would highly recommend Robert Keith. Thank you for sending him out. He was most professional and thorough.

Thank you Zerorez, a 4 time happy customer.

Mrs Terri Reed

Report a concern   August 12, 2018 — Rated 10 out of 10 by J.C. Zerorez Los Angeles
What do you like about our products and services?

On time. Very polite and helpful. Did a great job.

Report a concern   August 12, 2018 — Rated 10 out of 10 by Jeremy Ognall Zerorez Los Angeles
What do you like about our products and services?

Best carpet services around.

Report a concern   August 12, 2018 — Rated 10 out of 10 by Michele Quigley Zerorez Los Angeles
What do you like about our products and services?

Our technician was so nice and professional. Our carpets look wonderful. We also wanted our sofa and a love seat cleaned. We had a large, red melted wax stain on our sofa. Rolondo didn't think he would be able to get the stain out, but said he would try. He did get the stain out and it looks awesome! Thank you Rolondo!

Report a concern   August 12, 2018 — Rated 10 out of 10 by L.T. Zerorez Los Angeles
What do you like about our products and services?

The reliability and professionalism. Matt did an outstanding job!
Report a concern   August 12, 2018 — Rated 10 out of 10 by M.R. Zerorez Los Angeles
What do you like about our products and services?

Brett was early and he was very polite
Took his time to clean are home we will move in to. The carpet was very very dirty and he got it all clean up. Very happy with results

Report a concern   August 12, 2018 — Rated 10 out of 10 by M.W. Zerorez Los Angeles
What do you like about our products and services?

Very thorough cleaning of pet urine spots.
Arrived on time.
Moved and replaced furniture as requested.

Report a concern   August 12, 2018 — Rated 10 out of 10 by D.D. Zerorez Los Angeles
What do you like about our products and services?

Fast on time and dependable.

Report a concern   August 12, 2018 — Rated 10 out of 10 by M.C. Zerorez Los Angeles
What do you like about our products and services?

No residue!
Report a concern   August 12, 2018 — Rated 10 out of 10 by C.G. Zerorez Los Angeles
What do you like about our products and services?

Cleans well and lasts
Report a concern   August 12, 2018 — Rated 10 out of 10 by D.B. Zerorez Los Angeles
What do you like about our products and services?

Great, affordable service.

Report a concern   August 12, 2018 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

I believe that the professionalism and knowledge of the Zerorez technicians is wonderful. Robert, our technician really made me feel confident about the services. The products are amazing. I like the fact that along with being environmentally friendly the end result is superior to anything we have used before.
Report a concern   August 12, 2018 — Rated 10 out of 10 by S.O. Zerorez Los Angeles
What do you like about our products and services?

Very timely and professional!
Report a concern   August 11, 2018 — Rated 10 out of 10 by N.B. Zerorez Los Angeles
What do you like about our products and services?

My carpets are super clean, and your technicians are very fast and very efficient and nice.
Report a concern   August 11, 2018 — Rated 10 out of 10 by M.D. Zerorez Los Angeles
What do you like about our products and services?

stains don't come back up after a few weeks
Report a concern   August 11, 2018 — Rated 10 out of 10 by D.B. Zerorez Los Angeles
What do you like about our products and services?

Professional and quality work
Report a concern   August 11, 2018 — Rated 10 out of 10 by Patricia Marlatt Zerorez Los Angeles
What do you like about our products and services?

Reliable with excellent environmental product. Polite and professional service reps.
Report a concern   August 11, 2018 — Rated 10 out of 10 by Patty Dougherty Zerorez Los Angeles
What do you like about our products and services?

Perfect in every way. Very professional and informative. The man that came was very nice and worked his but off. I will have this company in from now on. I’m very pleased.

Report a concern   August 11, 2018 — Rated 10 out of 10 by Arthur Harts Zerorez Los Angeles
What do you like about our products and services?

I love what they did, I've tried other companies and didn't get the results that I got with Zerorez, I will use their service from now on. the service Technician was on time, courteous and friendly.

Report a concern   August 10, 2018 — Rated 10 out of 10 by P.H. Zerorez Los Angeles
What do you like about our products and services?

You were prompt, efficient and did a great job on my daughters condo. Nice and polite technician did the job. Very pleased, as always!
Report a concern   August 10, 2018 — Rated 9 out of 10 by K.S. Zerorez Los Angeles
What do you like about our products and services?

Be sure customers know about the $19 water fee and that trucks are self contained.

Report a concern   August 10, 2018 — Rated 10 out of 10 by Trish Scott Zerorez Los Angeles
What do you like about our products and services?

Great service and excellent results!

Report a concern   August 10, 2018 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

The level of service was excellent. Professional and quick. I am extremely happy with the services done and the price was great. Would definitely use again and recommend to people.

Report a concern   August 10, 2018 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

Do NOT share my name.

But your company does a really good job, and the people
are reliable and very professional.

Joe Last name removed

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