Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34856 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 30, 2021 — Rated 10 out of 10 by A.S. Zerorez Los Angeles
What do you like about our products and services?

prompt, thorough, friendly
Report a concern   October 29, 2021 — Rated 10 out of 10 by J.E. Zerorez Los Angeles
What do you like about our products and services?

Brett did a thorough job and was very careful. In fact I think it is the best carpet cleaning I have ever had. Also he was so friendly and polite and efficient.
Report a concern   October 29, 2021 — Rated 10 out of 10 by Theresa Banfill Zerorez Los Angeles
What do you like about our products and services?

I posted this on Yelp yesterday~

I had used ZEROREZ years back and was extremely pleased with the results!

Therefore, I had scheduled an appointment for today to have my carpets (long overdue) cleaned. I actually need to replace my carpet but until then I was confident that Zerorez would do the best and most professional job! Making an on-line appointment was fast and easy. I had a couple of questions before my appointment so I called and spoke to Carla. (Yes, they actual have real people answer their phones!!!) She was friendly, helpful and accommodating and answered all my questions!

This morning, Jeremy Adams was my ZEROREZ Tech. He called ahead of my appointment to give me his ETA which I truly appreciated. Jeremy came to my door; friendly, exceptionally courteous and up-beat and followed all CoVid protocols! I felt comfortable and confident with Jeremy and he jumped right in to cleaning my carpet. I MUST TELL YOU THAT I AM QUITE IMPRESSED THAT JEREMY WAS TO GET MY OLDER CARPET SO CLEAN AND FRESH! I AM SO PLEASED WITH THE RESULTS!

Additionally, and important to me; Jeremy made a great first impression in representing ZEROREZ! I was impressed with his exceptional “Customer Care” and respect that he provided me!

I highly recommend ZEROREZ and their staff! They provide excellent service and customer care!

My appreciation!

T. Banfill
Aliso Viejo
Report a concern   October 29, 2021 — Rated 10 out of 10 by K.P. Zerorez Los Angeles
What do you like about our products and services?

Excellent professional service
Report a concern   October 29, 2021 — Rated 10 out of 10 by Dennis Lee Zerorez Los Angeles
What do you like about our products and services?

You guys did a great job. It was fast and well done
Report a concern   October 29, 2021 — Rated 10 out of 10 by Frances Maliszewski Zerorez Los Angeles
What do you like about our products and services?

Marcel did a terrific job. Your Company is the only one I will use .
Report a concern   October 29, 2021 — Rated 10 out of 10 by Stephen Brown Zerorez Los Angeles
What do you like about our products and services?

Great job. Leaves no soapy residue.
Report a concern   October 29, 2021 — Rated 10 out of 10 by A.S. Zerorez Los Angeles
What do you like about our products and services?

Excellent communication and service.
Report a concern   October 29, 2021 — Rated 10 out of 10 by S.C. Zerorez Los Angeles
What do you like about our products and services?

They are always good, always professional people, Austin in the orange county office is terrific, I like there’s no chemicals
Report a concern   October 29, 2021 — Rated 10 out of 10 by R.B. Zerorez Los Angeles
What do you like about our products and services?

Always easy, always cleans super good, nice people

Report a concern   October 29, 2021 — Rated 10 out of 10 by V.A. Zerorez Los Angeles
What do you like about our products and services?

Fast and efficient with attention to detail. Our service provider Rudy is exceptional.

Report a concern   October 29, 2021 — Rated 10 out of 10 by L.K. Zerorez Los Angeles
What do you like about our products and services?

It was very fast as and clean.

Report a concern   October 29, 2021 — Rated 10 out of 10 by Nicole Francis Zerorez Los Angeles
What do you like about our products and services?

Arrived on time. The staff were very polite from booking those appointment to the gentleman that carried out the service. They did an excellent job also.

Report a concern   October 28, 2021 — Rated 10 out of 10 by Gary Sunda Zerorez Los Angeles
What do you like about our products and services?

It always looks good.
Report a concern   October 28, 2021 — Rated 10 out of 10 by E.E. Zerorez Los Angeles
What do you like about our products and services?

Zerorez is easy to schedule. I appreciate that the person on the other end of the phone is always pleasant and will give me an accurate price when I schedule. The service person are always polite and well dressed. We are always pleased with their work. We have used Zerorez for several years and I would recommend the company without reservations.

Report a concern   October 28, 2021 — Rated 10 out of 10 by Joe Anawati Zerorez Los Angeles
What do you like about our products and services?

Professional team. Great job. Alkaline water. Etc.

Report a concern   October 28, 2021 — Rated 10 out of 10 by L.C. Zerorez Los Angeles
What do you like about our products and services?

Very professional
Report a concern   October 28, 2021 — Rated 10 out of 10 by T.F. Zerorez Los Angeles
What do you like about our products and services?

Your team does a great job and the carpet, new, old, Persian or polyester is clean when the associate completes the job. Always polite and helpful.
Report a concern   October 28, 2021 — Rated 10 out of 10 by S.F. Zerorez Los Angeles
What do you like about our products and services?

Everything
Report a concern   October 28, 2021 — Rated 9 out of 10 by D.M. Zerorez Los Angeles
What do you like about our products and services?

Eddie was very thorough and did a great job. The carpets look soooo much better! Thank you!
Report a concern   October 28, 2021 — Rated 7 out of 10 by E.P. Zerorez Los Angeles
What could we do to improve?

Stop the upstairs when you arrive your quote wasn't even close to what it was when he got there
Report a concern   October 28, 2021 — Rated 10 out of 10 by S.L. Zerorez Los Angeles
What do you like about our products and services?

Austin was friendly and did a great job.

Report a concern   October 28, 2021 — Rated 10 out of 10 by A.P. Zerorez Los Angeles
What do you like about our products and services?

Our carpets and chairs look amazing! No residue or chemical smell. Great, fast service. Thank you!

Report a concern   October 28, 2021 — Rated 10 out of 10 by K.S. Zerorez Los Angeles
What do you like about our products and services?

The carpets and couch look great! Austin did a fantastic job, was very professional and got out a very bad stain that we’ve had for years
Report a concern   October 27, 2021 — Rated 10 out of 10 by Larry Rhoads Zerorez Los Angeles
What do you like about our products and services?

Our old carpet looks, and feels new again!!
Report a concern   October 27, 2021 — Rated 10 out of 10 by Melody Dubois Zerorez Los Angeles
What do you like about our products and services?

Punctual, friendly & great service!
Report a concern   October 27, 2021 — Rated 10 out of 10 by N.R. Zerorez Los Angeles
What do you like about our products and services?

The technician was fantastic and got out very stubborn stains on our carpet!!!
Report a concern   October 27, 2021 — Rated 5 out of 10 by K.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

There were residual spots that were not removed or were missed in the original cleaning.
The job was not done as well as we expected.
Report a concern   October 27, 2021 — Rated 10 out of 10 by Teresa Stoik Zerorez Los Angeles
What do you like about our products and services?

Fast and good job. Friendly technician

Report a concern   October 27, 2021 — Rated 10 out of 10 by L.W. Zerorez Los Angeles
What do you like about our products and services?

The technician was very friendly.

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