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based on 34844 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service was great!
The fellow who did the cleaning was thorough
And very courteous and careful!
We are very pleased with the results!!
Thank You sooo much!
Superior technology, transparent pricing, and great customer service. The cleanliness of carpet and furniture speaks for itself. I will definitely call you again, and I already referred you to another home for cleaning.
Zerorez has been the only company I use to clean our carpet and our tile floors. This time around they also cleaned our recliner, and it looks brand new! I really like that they don't use harsh chemicals
Your technician Jake was amazing. He was punctual, courteous, efficient, and dedicated to making sure I was happy with his work. That kind of dedication deserves respect. I will continue to use your company to clean my floors from now on.
The service was quick, complete and the carpets do not have the crinkle effect that I have had when cleaned buy other steam cleaners.
Really clean job done and customer service
Got my carpets clean
The guys do a great job and are alwys so friendly
No residue, sufficient extraction, therefore, drys faster. Service completed thoroughly and efficiently. Most importantly, carpet looks great, colors vivid and bright again
I highly recommend your company - Brett did a great job - he knew his stuff.
I'm going to recommend you to the manager of this community (Belterraza).
So, when people ask him - "Can you recommend a good carpet cleaner, he will
give them your name.
THANK AGAIN - SHIRLEY MARLEY .
Your representative, Ben Ruebelmann, performed excellently. Our high expectations of Zerorez where once again confirmed. Thank you
The professionalism of the technicians has always impressed me.
Work was done promptly and effectively.,
You have the nicest, most efficient carpet cleaners that come to my house. It is a pleasure to work with zero Rez!
Always great customer service and always friendly - your products are great and have no yucky smells
I have used zeroez for years have always loved the company and the young man who came to my house on Monday was especially great. He got so much water out. Realized he shouldn’t clean my rug because of what it was made of - was in good hands.
Julio our technician was fantastic!!!! He did such a great job !! Our carpets are amazing and nothing is sticky like other carpet cleaners I’ve used!!! Thank you sooooo much!!!! We will only use Julio at zerorez from now on!! He’s coming back to clean our tile and grout!! I can’t wait!!
Easy to schedule and nice guy
Professional, friendly staff person.
Service tech was on time, actually early and was polite. Very happy with the results. Thank you.
Clean and environmentally friendly. Great service with people that are happy to explain things. Only wish it was a little less expensive as the cost gives me pause for considering a larger space - specifically our tile floor.
The tech did an excellent job. He worked hard to remove soil from traffic areas
My carpet looks pretty much the same. Most of the stains I wanted cleaned didn't come out.
Both technicians were very respectful and professional. I walked them through the spaces that needed to be done and showed them the system we had set up to show them what rooms needed what cleaned in them and they were able to complete everything as we expected and met all of our standards. Very satisfied. Thank you.
First, all of your reviews were excellent. Next the staff were extremely courteous and knowledgeable. They were very patient answering my questions. Third, they're communication skills were fantastic from beginning to end; emails, text messages and phone calls. Finally, the technician was polite, respectful, and professional! It's so refreshing to know that customer service is paramount with this company. Oops, I forgot to mention, the carpet came out above and beyond my expectations.
The carpets are always left beautifully clean and the technicians are very polite and make sure they have done a good job for you before they leave.
Very polite technician. Only slight citrus smell afterward. All dry in 24 hours and no more smell. Don’t k ow yet the long term results as this was just yesterday.
This is nothing against your company I don't tell people what to do with their money, I don't recommend how they should live if they ask me I would tell them what I would do. I find people need to find their own way I don't answer advice. That being said detector came to my house I have a platform bed he didn't get underneath my bed. I can live with that I guess I have to
Good job
Ramiro from Zerorez cleaned my carpets on August 10th. They came out looking and smelling brand new. Their process and the method is much more effective than steam or strong cleaning agents. The service was very professional and courteous as well. Very happy with the results.