Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34843 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 9, 2023 — Rated 10 out of 10 by C.F. Zerorez Los Angeles
What do you like about our products and services?

Prompt efficient very clean result
Report a concern   February 9, 2023 — Rated 10 out of 10 by J.P. Zerorez Los Angeles
What do you like about our products and services?

Christopher Sandoval did an excellent job cleaning my steps that I thought
would never look new again due to some stains. Wow, was I ever pleased
with the results. Christopher was so nice and I would like you to thank him
again for me.

Report a concern   February 8, 2023 — Rated 10 out of 10 by Sherry Conover Zerorez Los Angeles
What do you like about our products and services?

Julio was very prompt, polite, and did a great job. I will ask for him again.
Report a concern   February 8, 2023 — Rated 10 out of 10 by Judy Robertson Zerorez Los Angeles
What do you like about our products and services?

I like that no chemicals are used. I like the results and the technician is very knowledgeable. I have used Ereorez many time and I have always been happy.
Report a concern   February 8, 2023 — Rated 10 out of 10 by D.B. Zerorez Los Angeles
What do you like about our products and services?

Excellent all around - on time, professional, great results! Highly recommend.

Report a concern   February 8, 2023 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

Natural cleaning

Report a concern   February 8, 2023 — Rated 10 out of 10 by Cheryl Miller Zerorez Los Angeles
What do you like about our products and services?

Jorge, our technician, took great care in protecting our home. He put out bumpers and mats to keep the other floors dry. He did an excellent job of getting our carpets clean. He’s friendly and efficient.
Last time we had our carpets cleaned there was so much moisture left in the carpet they bubbled up and within a few days the dirt was coming back to the surface. I would definitely use Zerorez again.
Report a concern   February 7, 2023 — Rated 10 out of 10 by L.H. Zerorez Los Angeles
What do you like about our products and services?

Very courteous personnel who leave my carpet looking beautiful and as a bonus it's friendly to the environment!
Report a concern   February 7, 2023 — Rated 10 out of 10 by Jan Chronert Zerorez Los Angeles
What do you like about our products and services?

No chemicals, no smell, & no residue.
Report a concern   February 7, 2023 — Rated 10 out of 10 by Stan Silva Zerorez Los Angeles
What do you like about our products and services?

We have used Zerorez for many years and the results on our carpets are always perfect. The service is easy to book and the Zerorez emplpoyees are alwaays on time and friendly. Our most recent experience was with Josh. Josh did a great job explaining the process, gave us a tip about rotating our area rug and was very careful setting up in our home. Josh is an outstanding "brand ambassador" for your company.
Report a concern   February 7, 2023 — Rated 10 out of 10 by Q.L. Zerorez Los Angeles
What do you like about our products and services?

Fast and effective

Report a concern   February 6, 2023 — Rated 10 out of 10 by K.V.T. Zerorez Los Angeles
What do you like about our products and services?

Reliable service
Report a concern   February 6, 2023 — Rated 10 out of 10 by G.S. Zerorez Los Angeles
What do you like about our products and services?

Very happy with the job they did I would highly recommend.
Report a concern   February 5, 2023 — Rated 10 out of 10 by K.R.M. Zerorez Los Angeles
What do you like about our products and services?

Courteous service and carpets can be used quickly after cleaning.
Report a concern   February 5, 2023 — Rated 10 out of 10 by W.S. Zerorez Los Angeles
What do you like about our products and services?

Prompt & professional
Report a concern   February 4, 2023 — Rated 10 out of 10 by A.O.A.C. Zerorez Los Angeles
What do you like about our products and services?

Fantastic service by a considerate and skilled technician.
Highly recommend!
Report a concern   February 4, 2023 — Rated 10 out of 10 by J.V. Zerorez Los Angeles
What do you like about our products and services?

Great service

Report a concern   February 4, 2023 — Rated 10 out of 10 by S.C. Zerorez Los Angeles
What do you like about our products and services?

Fast, efficient and my carpets are throughly cleaned!

Report a concern   February 4, 2023 — Rated 10 out of 10 by P.J. Zerorez Los Angeles
What do you like about our products and services?

Mark was great
Report a concern   February 4, 2023 — Rated 10 out of 10 by N.P. Zerorez Los Angeles
What do you like about our products and services?

The technician was wonderful, informative and thorough
Report a concern   February 4, 2023 — Rated 8 out of 10 by G.L. Zerorez Los Angeles
What could we do to improve?

Better job cleaning grout
Report a concern   February 4, 2023 — Rated 9 out of 10 by J.V. Zerorez Los Angeles
What do you like about our products and services?

The fact that Zerorez came back a second time on their dime to make everything right.
Report a concern   February 3, 2023 — Rated 10 out of 10 by Rita Monte Zerorez Los Angeles
What do you like about our products and services?

The carpet cleaning is amazing and your technicians are knowledgeable and competent. We had Jen this time and I’m going to request him next time as well.
Keep up the good work.
Your front staff needs some training as whoever took the order got everything wrong! As you know, that’s not good.
Report a concern   February 3, 2023 — Rated 10 out of 10 by W.M. Zerorez Los Angeles
What do you like about our products and services?

Professional staff
Report a concern   February 3, 2023 — Rated 10 out of 10 by P.S. Zerorez Los Angeles
What do you like about our products and services?

Hi I already did this survey yesterday and gave you wonderful recommendations
Report a concern   February 3, 2023 — Rated 1 out of 10 by L.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The back bedroom still smells like dog urine and the stains are coming back and it's only been 2 days
Report a concern   February 3, 2023 — Rated 0 out of 10 by L.L. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I have used ZeroRes with wonderful results in the past. This time, spots were not treated, and the technician rushed through the job. I will be looking for a new carpet cleaner.

Report a concern   February 2, 2023 — Rated 10 out of 10 by Lupita Brown Zerorez Los Angeles
What do you like about our products and services?

Very professional and reliable from start to finish. Froy showed up on time and did a great and thorough job. I would use ZeroRez again and I would recommend to friends and family. My carpets look like new!
Thank you!
Lupita Meza-Brown

Report a concern   February 1, 2023 — Rated 9 out of 10 by R.D. Zerorez Los Angeles
What do you like about our products and services?

On time and professional. End results were excellent.

Report a concern   February 1, 2023 — Rated 9 out of 10 by Y.Y. Zerorez Los Angeles
What do you like about our products and services?

Helpful, professional services with a smile!

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