What our clients think of us!

My original carpet zerorez cleaning was sub par. I called to complain. Zerorez was so awesome, no questions asked, just rescheduled a follow up appointment. The gentleman who came out did an amazing job.

Service is very good. The tech always takes care to make sure the house stays in good condition despite the hose that goes throughout the house. Most importantly the carpet looks great when the work is done.

Good service

We love the zero residue result! Clean carpet, no leftovers. Thank you, Steve

Prompt and efficient as always.

You were on time. You got the job done. Your technician was thorough and professional and polite.

The Zerorez carpet cleaning performed on Feb. 10, 2023 was the fifth done by the company. The technician was on time and did the work in an efficient and professional manner. I will only use Zerorez for my carpet cleaning. The process is the the best!

Your workers are ready to work and a
Good job. Carpets look new.

The gentleman came to our home was so nice.

Good quality work

Made the appointment and showed up on time., Did a great job. Was very conscientious and worked well with us.

Jorge was great!

The process leaves the carpet like new without a soap residue.

The technician was friendly and professional. He did a good job!

I like the concept of cleaner water with Zerorez. I haven't heard the ad on the radio lately that states we can drink the water from Zerorez.

Yesterday, when Carlos was at the door, I opened it and motioned just a min as I finished a short phone call. He waited patiently at the door step , then when I returned he greeted me with smile as he handed me the "booties" and introduced himself with his card.

I asked for the total fee before he began the service and he willingly gave it to me. I usually get the extra protectent on the carpet and never ask when I schedule the appointment so I don't know the total fee. I appreciate Carlos figuring out the total before completing the job.

Carlos was efficient, thorough and pleasant. He seemed to have pride in the work!

Thanks

Kay Beach

Julio was great and worked very hard to achieve the best result!

Friendly associates and great smelling product!

I just sent in an email, there were marks left on many of my walls, as well as cleaning solution on my tile floor.

Great methodology to clear carpet.

Could improve on order taking.
Jorge did a great job. Was very personable and professional. He would be the reason I would recommend Zerorex.
Please honor your coupons. That was the original reason I called.

Chris called when he would be here, Came in and looked and set everything up. Was very thorough and friendly. Carpet looked great.

Your technician was very knowledgeable and helpful!

Great job. Carpet looks very clean. Chris was professional.

Disappointed the grout did not get as clean as I wanted to as in the past with other companies I’ve used. Did not appear the bathroom was cleaned but maybe it was? Carpet came out nice. Waiting to see if the dog pee stains return.

Friendly, fast, efficient and thorough.

The process is clean with no residue and technicians are always professional and helpful.

I never rate vendors with a nine or 10 because it depends on the technician assigned to the job.

But I can share with you that Chris was professional, friendly and did a good job!

Thank you

Showed up on time. Had many carpet stains. Did a great job removing them.

I love that our carpet comes out so so clean and fresh!!!!!

The 2 service techs that came out were very nice and both liked working for the company. First tech said pretty much all stains except cat urine would come out. We have no cats so I thought perfect. I only had about 5 spots so expected it all to look fantastic. I think make up like a bronzer/blush (from a guest) did not come up. Lightened a little but still very visible. Everything else looked good. I was hoping the rugs would look a little fluffy and fresh but maybe it’s the type of carpet I have. They had not been cleaned before so no residue was in the carpets to extract. The rooms were all guest rooms and don’t get used but a couple of times a year, so carpet was in good condition except for those 5 spots. They sent out someone right away to correct my disappointment and he did try but I guess bronzer gets put in the same class as cat urine. I am probably not the typical customer who gets their carpets cleaned. These rooms get no traffic and I keep the doors shut when it’s just the two of us in the house. I’d be curious to hear how others feel. Would I get them again? To refresh them, maybe yes because I don’t want soap deposited in them. Wish I could have been more helpful.