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based on 34843 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was honest and didn’t try to over sell me. He was very polite
The technician was prompt, professional and did a good job.
Great smell and efficient with time. Great service! Will definitely we using again.
Had our carpets cleaned 2/20 by Francisco P. He did an excellent job, and revised our estimate downward to accurately to reflect the actual room sizes - very honest. Was able to almost completely remove the massive coffee stain in the corner of one room, to the point that it is not necessary to remove and replace a patch of the carpet there. This was a pleasant and unexpected outcome. Kudos to Zerorez and Francisco
Eduardo is extremely hard working, experienced, honest and reliable.
When he returns next time with the carpets I sent out, I'll need him to fix a coloration mark made by two chairs that did not have those Styrofoam feet under them. No biggie. Doesn't change my rating!
Lower your prices. $179 is outrageous to clean a 9X12 area rug. It took the technician 20 min to clean the rug.
Efficient, hard working employees and great results on my marble.
Carpet looked clean and new. Most stains were gone.
Jordan was great! Efficient, knowledgeable, and friendly. She gave us great advice on further care, too. Will definitely have her out once a year for continued maintenance or sooner if we have a spill! Thank you.
There are no chemicals being added to the carpet. No lingering smell. Technician is efficient, friendly and capable.
Your workers are courteous and respectful and very conscientious in the work they do. We have been using Zerorez exclusively for 6 years.......Mel Roth
Efficiency.
Showed up on time. Explained services, listened to what I wanted/ needed. Promptly did the work. keep area clean and put up wall protectors. Very satisfied.
Safe, no smell and great results so fat
Easy to book an appointment. Very considered of clients time. Great service. Josh did a great job with the carpets and floors.
Will be using the company and Josh again.
We use Zerorez to clean the carpet in our clubhouse and they are always quick to respond and schedule the work. They are fast efficient and do an excellent job.
Very nice serviceman who took his time to answer all my questions without making me feel like I was annoying him or taking up his time.
Carpet looks and smells fantastic!
Fast drying time.
Carpeting returned to softness and not sticky. Matt? Was very pleasant and did a great job.
Wanted my grout cleaned. Just buffed floor tiles. Cleaner couldn’t get close to toilets so didn’t clean in that area. Had to call customer service twice to get guy to clean around toilets with brush. Claims he did but areas were dry to the touch and he had no rags. Grouts no cleaner than before. So disappointing. Loved previous carpet cleaning. This service isn’t worth any price.
Hi temperature no harsh but effective chemicals fair price.
They came back to do a reservice not satisfied at all, included the bathroom that he did not do the first time $30 again it looks the same! Won’t use again sorry!
Not disappointed at all, just didn’t see anything different from Chem Dry or other similar carpet cleaning done previously that cost less. The cleaning person (Thomas) was gracious and professional.
The technician Jordan Salazar that cleaned our carpet was very knowledgeable and did a great job! We were very pleased and would not only use Zerorez again but we'd ask for Jordan to do our service.
Because I like your process
The products / system work and the staff is knowledgeable and friendly:) I think the prices are too high though…
Person was on time. Carpets look great. Service was good.
Excellent Representative
Carpe looks amazing
Great people! You always do a wonderful
Job and your people Are so respectful and on time.
If you could just bring back the spot cleaner……
I was amazed at how beautiful the carpets looked after they were cleaned. Carpet was original and had not been cleaned in many, man years. When the job was finished, all the faded areas had disappeared and the carpet looked like new!. Name removed, Realtor Surterre Properties.

They came on time, did a good job, and the cleaning technician was courteous and professional.