Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34663 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 7, 2023 — Rated 10 out of 10 by Dennis McPhee Zerorez Los Angeles
What do you like about our products and services?

Matt was Great , took his time explained what he was doing , gave extra attention to bad areas, prices were reasonable

Report a concern   December 7, 2023 — Rated 10 out of 10 by S.W. Zerorez Los Angeles
What do you like about our products and services?

Great service, great results

Report a concern   December 7, 2023 — Rated 10 out of 10 by M.C. Zerorez Los Angeles
What do you like about our products and services?

Julio did an excellent job of helping me move stuff out of the way before the cleaning! He then did a very thorough job of cleaning my carpets! Thank you Julio!!!

Report a concern   December 7, 2023 — Rated 10 out of 10 by S.W. Zerorez Los Angeles
What do you like about our products and services?

Always professional and great results!

Report a concern   December 7, 2023 — Rated 10 out of 10 by R.P. Zerorez Los Angeles
What do you like about our products and services?

Excellent job on our tile. Thank you!

Report a concern   December 7, 2023 — Rated 10 out of 10 by Shirley Presecan Zerorez Los Angeles
What do you like about our products and services?

Your technician was very professional yet extremely nice. The floors look like new.

Report a concern   December 6, 2023 — Rated 10 out of 10 by M.L. Zerorez Los Angeles
What do you like about our products and services?

Timely, pleasant and proffesional!

Report a concern   December 6, 2023 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

Professional , friendly and efficient.

Report a concern   December 6, 2023 — Rated 10 out of 10 by Robyn Belz Zerorez Los Angeles
What do you like about our products and services?

Easy to schedule and good service.

Report a concern   December 6, 2023 — Rated 9 out of 10 by M.B. Zerorez Los Angeles
What do you like about our products and services?

No crunchy soapy residue and always a pleasant technician

Report a concern   December 6, 2023 — Rated 10 out of 10 by B.F. Zerorez Los Angeles
What do you like about our products and services?

Julio did a great job. Thanks

Report a concern   December 6, 2023 — Rated 10 out of 10 by B.V. Zerorez Los Angeles
What do you like about our products and services?

Technicians are professional, easy to schedule service, and the carpets look great!

Report a concern   December 6, 2023 — Rated 10 out of 10 by C.W. Zerorez Los Angeles
What do you like about our products and services?

Prompt and professional. Quality work with attention to detail by friendly service technicians.

Report a concern   December 6, 2023 — Rated 10 out of 10 by K.P. Zerorez Los Angeles
What do you like about our products and services?

Great service from
Francisco

Report a concern   December 5, 2023 — Rated 10 out of 10 by Sue Sinclair Zerorez Los Angeles
What do you like about our products and services?

Service people are great. Carpets look fantastic!!

Report a concern   December 5, 2023 — Rated 10 out of 10 by John Garrett Zerorez Los Angeles
What do you like about our products and services?

Professional and through! Very good job!

Report a concern   December 5, 2023 — Rated 10 out of 10 by Barbara McNamara Zerorez Los Angeles
What do you like about our products and services?

He did a great job cleaning 2 chairs, 2 sofas, and steam cleaned the tile. Finally the grout in between the tile is light again! Very happy. Thank you.

Report a concern   December 3, 2023 — Rated 10 out of 10 by M.G.N. Zerorez Los Angeles
What do you like about our products and services?

Friendly attendants and careful about their work.

Report a concern   December 2, 2023 — Rated 10 out of 10 by Vivek Sen Zerorez Los Angeles
What do you like about our products and services?

Your technician, Rudy, was great! He kept me informed re the schedule, was very careful during the process and very informative/helpful re after care. Couldn't have asked for a better experience!

Report a concern   December 2, 2023 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

Carpets and sofa came out beautiful! We will be be repeat customers for sure!

Report a concern   December 2, 2023 — Rated 7 out of 10 by J.H. Zerorez Los Angeles
What could we do to improve?

Price

Report a concern   December 2, 2023 — Rated 5 out of 10 by P.O.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I had five rooms cleaned. Two of the rooms heavily soiled and obviously couldn't been cleaned well, I get that. My bedroom was okay, not perfect but I'll settle for that. My biggest disappointment was my living room and family room. When your rep began these two rooms it was dark outside and I think because it was such a large order, he ran out of steam. This room had traffic areas that did not come as clean as I think they should have. The two heavily soiled rooms had canine urine damage and I paid for extra treatment tor those areas. The stains remained.

Report a concern   December 2, 2023 — Rated 10 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

Thorough, pleasant and accommodating

Report a concern   December 2, 2023 — Rated 10 out of 10 by Patty Misen Zerorez Los Angeles
What do you like about our products and services?

Promptness in keeping appointments and professional service while completing the cleaning process. I’m always happy with the results.

Report a concern   December 2, 2023 — Rated 6 out of 10 by M.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Had to come back for another cleaning because so much was missed and even still the carpet isn’t that clean. I was expecting better even though they were very dirty.

Report a concern   December 2, 2023 — Rated 10 out of 10 by Arielle Strom Zerorez Los Angeles
What do you like about our products and services?

We always have such a great experience with zerorez!

Report a concern   December 1, 2023 — Rated 10 out of 10 by S.L. Zerorez Los Angeles
What do you like about our products and services?

This is the best carpet cleaning service I've ever used. Over the years I've used companies that use chemicals and even the famous company that uses steam, but the results have been disappointing to say the least. Zerorez does a great job, and my carpets look great. Special thanks to my technician Maurice - prompt, friendly, and professional.

Report a concern   December 1, 2023 — Rated 10 out of 10 by Kory Patterson Zerorez Los Angeles
What do you like about our products and services?

They were very professional and were able to get our some tough stains.

Report a concern   December 1, 2023 — Rated 10 out of 10 by P.C. Zerorez Los Angeles
What do you like about our products and services?

Service always the best, wonderfully professional tech, the absolute best results possible.

Report a concern   November 30, 2023 — Rated 8 out of 10 by L.A. Zerorez Los Angeles
What could we do to improve?

The technician was cordial and arrived on time. However, the high traffic area of my carpet was still slightly dark. I didn't;t call back because I was having company a couple days after that and really needed to prepare the house. It would be nice to know whether or not he looked it over himself once the job was done and took the initiative to go over that area a little more.


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