based on 39677 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
did a good job
Great job. On time. Professional.
This was the first time I used you carpet cleaning service. The tech was very professional and the carpets came out much better then I thought.
One of my rugs was really dirty, and my technician was able to bring it back to it's former color, after 13 yrs of wear! There is no "crunchy" residue and they look so new again!
The information received about the service. The employees'respectful behavior.
I was quoted $29 per room minimum of 3 rooms. My husband was at home and only 2 rooms and master closet had been cleaned, because of the cost.
I was charged an additional $140.00 for pet add on's for two rooms. My total bill came out to $200.00, I did not receive a receipt showing what pet add on's were provided. Wow !
I love your service, your technician was great and did a wonderful job.
The price which ended up being over $900 dollars seemed to be way out of line
for the work that was done. You have a great product and service but we just
can't afford you anymore.
Excellent cleaning especially difficult spots on stairs. Service man was very professional, efficient, courteous, and answered all questions. Highly recommend this service.
I like the quality. My carpets stay clean instead of dirt reappearing after a few days. Ray did an excellent job.
My technician was friendly, fast and thorough. He recommended additional services to me at reasonable prices.
Very pleased with your service can't think of anything to improve
No harmful chemicals good service
The two guys that came to my house were very pleasant and the carpet looks pretty good
They did a wonderful job
My carpet has never looked so good after a cleaning - excellent service; your tech - Andrew did a great job; very professional and courteous - have recommended Zerorez to others! Thanks so much for Dave Ramsey advertising your product! Definitely will use Zerorez again - in fact, would never have any other cleaning service touch my carpet again. Thanks!!
Speedy appt, quote job and do work at same spot., Eco conscious products, good delivery of service.
Can't think of a thing.
Wil & D the the 2 agents that came to clean my carpet were great great service, great customer service and my carpet look perfect
I understand up selling products, but my wife made the appointment, she was quoted $150
The gentlemen was very polite and professional
Customer service and my carpets looks great.
Professional and timely and effective
On time. Friendly, professional, well trained staff that gets your total approval before leaving a completed job. Well done Zerorez!
The fact that there is no residue left. The carpets always come out great. This past house that I had cleaned, the carpets were really bad and Will did a fantastic job getting all the stains out.
No residue on the carpet. I was very impressed with the person who came to clean the carpets.
Dries quickly and clean fresh scent
Cleaned my carpets well. Roy was very excellent in his work. he didn't have any cards to give out for referrals, could you send some????
Top notch service
Technician very knowledgeable and courteous. On time. Carpet is soooo clean!
You are the only company that I allow to clean our carpets they stay cleaner longer and the stains never come back. The service is great, friendly and always on time!! The men who cleaned our carpets on Wednesday were the best we have had!!