Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 28809 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 1, 2014 — Rated 8 out of 10 by K.C. Zerorez Jacksonville
What could we do to improve?

Great service and prompt return visit. Not much dialog about carpet cleaning. If asked though, I would recommend.

Report a concern   December 31, 2013 — Rated 10 out of 10 by R.S. Zerorez Jacksonville
What do you like about our products and services?

Your employee.

Report a concern   December 31, 2013 — Rated 10 out of 10 by T.L. Zerorez Jacksonville
What do you like about our products and services?

Hello - The service is excellent!! I am so happy with my carpets and Trevor was very understanding and efficient. His customer service was exceptional. :-) I will be using Zerorez in the future!!

Report a concern   December 31, 2013 — Rated 9 out of 10 by C.S. Zerorez Jacksonville
What do you like about our products and services?

Then customer service was spectacular. Angie was very flexible in scheduling our appointment and the young man that cleaned our floors was equally impressive. There was a clear difference in the look and overall feel of the floors.

Report a concern   December 30, 2013 — Rated 10 out of 10 by G.C. Zerorez Jacksonville
What do you like about our products and services?

The young man that proformed our service was knowledgable,
very polite, and worked hard to ensure all spots were removed,
as we were moving into the home the next day. It was clean
and dry ready when the movers arrived.

Report a concern   December 30, 2013 — Rated 10 out of 10 by Jim Runbell Zerorez Jacksonville
What do you like about our products and services?

Prompt service
Thorough cleaning - even removed a Spaghetti O's stain !
Carpet looks like new
No chemicals or strong odors to adversely affect oxygen dependent senior
Reasonable price

Report a concern   December 30, 2013 — Rated 10 out of 10 by J.J. Zerorez Jacksonville
What do you like about our products and services?

Your cleaning technician was a doll. He explained all processes to me and was very efficient.

Report a concern   December 29, 2013 — Rated 10 out of 10 by Sherry Mills Zerorez Jacksonville
What do you like about our products and services?

My carpet looks like it was just installed- brand new carpet. The tech was Professionsl and trustworthy. Very nice tech. He did a fantastic job and was efficient and cleaned everything spotless.

Report a concern   December 29, 2013 — Rated 10 out of 10 by Hanan Handoush Zerorez Jacksonville
What do you like about our products and services?

No residue- very clean and efficient. Hard working guys! Great Job. Very pleased.

Report a concern   December 29, 2013 — Rated 10 out of 10 by J.S.R. Zerorez Jacksonville
What do you like about our products and services?

Easy to schedule, great service.

Report a concern   December 28, 2013 — Rated 10 out of 10 by T.E. Zerorez Jacksonville
What do you like about our products and services?

1. Reliability of the technicians. I trust them in my home.
2. We have been using you for 10 plus years. You've helped us keep a 12 plus year, light-colored Berber carpet "alive" and viable.

Report a concern   December 28, 2013 — Rated 10 out of 10 by Y.W. Zerorez Jacksonville
What do you like about our products and services?

The carpet feels clean, no true harsh odors and it doesn't seem to instantly attract the dirt, oils from the family using it daily.

Report a concern   December 28, 2013 — Rated 10 out of 10 by K.C. Zerorez Jacksonville
What do you like about our products and services?

It did a good job on getting up the stains we had on our carpet

Report a concern   December 28, 2013 — Rated 10 out of 10 by D.H. Zerorez Jacksonville
What do you like about our products and services?

They are fast and do a great job. No soap.

Report a concern   December 27, 2013 — Rated 10 out of 10 by Holly Todd Zerorez Jacksonville
What do you like about our products and services?

I will recommend them to family & friends. . Old stains were removed. Our carpet looks like new! I will definitely use them again!

Report a concern   December 27, 2013 — Rated 10 out of 10 by Ashlee Mabe Zerorez Jacksonville
What do you like about our products and services?

Prompt service, friendly people!

Report a concern   December 27, 2013 — Rated 10 out of 10 by R.S. Zerorez Jacksonville
What do you like about our products and services?

Very good and reliable service that left our carpets refreshed and revitalized. Would have liked more attention paid to spots and stains from small children. But, very satisfied overall.

Report a concern   December 27, 2013 — Rated 10 out of 10 by Cathy Antonucci Zerorez Jacksonville
What do you like about our products and services?

Service was great! On-time, professional, and quick!

Report a concern   December 27, 2013 — Rated 10 out of 10 by R.B. Zerorez Jacksonville
What do you like about our products and services?

The people!! So friendly and clean cut. Also-thank you for fitting us into your schedule!! Only Zerorez for us!!!

Report a concern   December 27, 2013 — Rated 10 out of 10 by J.C. Zerorez Jacksonville
What do you like about our products and services?

Loved your service. Very thorough. Will have you back again.

Report a concern   December 26, 2013 — Rated 10 out of 10 by Anthony Diraimo Zerorez Jacksonville
What do you like about our products and services?

Everything, from the beginning when the technetium showed up early for the appointment,to the quality of the job, and the overall professionalism.

Report a concern   December 26, 2013 — Rated 9 out of 10 by R.G. Zerorez Jacksonville
What do you like about our products and services?

carpet is clean and the worker was professional and did not try to sell us a bunch of other services.

Report a concern   December 25, 2013 — Rated 10 out of 10 by Gerald Arms Zerorez Jacksonville
What do you like about our products and services?

Very good product and excellent service

Report a concern   December 25, 2013 — Rated 10 out of 10 by C.E. Zerorez Jacksonville
What do you like about our products and services?

Very professiona. Great job cleaning. My grout land tile looked brand new when they were done. I will definitely use them again.

Report a concern   December 25, 2013 — Rated 9 out of 10 by T.S. Zerorez Jacksonville
What do you like about our products and services?

It cleans better than anything else I've tried.

Report a concern   December 25, 2013 — Rated 7 out of 10 by A.K. Zerorez Jacksonville
What could we do to improve?

still have some spots, that should not have been a problem to get rid off.

Report a concern   December 24, 2013 — Rated 9 out of 10 by Glenda Peters Zerorez Jacksonville
What do you like about our products and services?

Friendly service,efficient and excellent results on my carpet being cleaned. Definitely will be calling you again when I need my carpet cleaned. Thank you!!!!!

Report a concern   December 24, 2013 — Rated 10 out of 10 by J.C. Zerorez Jacksonville
What do you like about our products and services?

that my kids and i can be in the house while it's being cleaned and not worry about crazy chemicals

Report a concern   December 24, 2013 — Rated 0 out of 10 by A.B. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

I don't want to get anyone in trouble but I have a chip in my brand new cherry wood peice from havertys and my blinds are broken. The rep that did my carpets did a great job but told me that my blinds were unstable because he knocked them off the track and bent the rid that they slide back and forth on. I am a single woman living alone and cannot close my living room blinds. Now I have to call someone to fix / replace my blinds.

Report a concern   December 24, 2013 — Rated 10 out of 10 by A.M. Zerorez Jacksonville
What do you like about our products and services?

Excellent service. Reliable & courteous personnel.


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