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Client Testimonials
the product and service
The quality of the carpet cleaning was excellent. The servic persons were friendly and professional.
The explanations given of the service and the attention to the details were great!
The carpets always look great after cleaning, and stay looking good for quite awhile. The guys were FABULOUS to work with, friendly and accommodating. We've used Zero Rez continually, and won't switch.
Professional, quick and efficient, great results
The feel and smell was so much better then any other time I have had my carpets cleaned by other providers. And a week later, it still smells nice, the carpets look clean and feel soft.
Stains clean up very nicely.
Carpet looks great, just like the commercials said it would. I'm surprised how clean it looks - none of that edge-of-the-step dirt left. The last people who cleaned it didn't get that dirt all the way out. Estimate was what I paid. Timely, called like they said and fast. Will use you again.
The customer service is great from the person answering the phone to the techs doing the carpet cleaning.
Dean and Jack were very professional. Dean was extremely informative. I like that green products are used and that Zerorez uses a water filtration system for cleaning.
My carpets look great! I like the fact you do not us soaps or detergents. Very professional crew.
Information the Service Tech told me and great job he did on 9 year carpet! I think his name was Raymond ! Great Job Thanks Again
I like the people and I love the product!
it was safe for my animals everything was explained to you before begining treatment to the floors the personal was very kind .
Any time I had questions, they were promptly and accurately answered. In fact I have mentioned Zerorez to a friend.
clean service and great employees
Just as advertised.
Professionalism, Timeliness, Communication, Carpet Cleaning Services
IT APPEARS TO HAVE WORKED...
The carpet isn't sticky after cleaning and it looks almost new after 13 years of wear.
Tony was great. Worked very hard and explained the different types of carpets and how they would clean up. The carpets came very clean. It's only been a couple of days and we're hoping the stains don't return.
Zerorez always does a great job cleaning!! There is no sticky residue and I love that no harsh chemicals are used, so I know my family and animals are protected. Thank you!
friendly service, clean carpets!
The two guys that worked on my carpet did a wonderful job. We had some difficult pet stains and it seems that they are gone.
Thank you.
The technicians, Russ Holzer & David Hanby arrived on time and presented themselves in a professional manner. Prior to their arrival David called us saying they were 20 minutes away. Their appearance and attitudes were excellent. They communicated very clearly what would be done and the timeframe in which the job would be accomplished. Both Russ & David demonstrated sincere concern that we were satisfied with the results of their efforts. The end results were that our carpets looked and felt better than they had following any prior cleaning service experience, and the grout in our tile looked brand new! Bottom line, Zerorez has got a good thing going with the cleaning technology being used. Better yet are the people you have delivering your service. Russ and David delivered a level of customer service not often found in today's service industry. You should be proud to have these gentlemen on your team. We will tell our friends about our good experience with Zerorez.
The technician, Ryan, was great! He explained what he was going to do before doing it and my carpet looks and feels amazing!
Very nice technicians, and clean carpets that dry quickly.
Showed up when scheduled, explained charges clearly, and cleaned carpets as I expected.
The commercial we heard on the radio, said that ALL stains could be gotten out, but there were some stains that the techs could not get out, so we were very disappointed by that. We appreciate how clean and fresh it seemed in the house after the cleaning, with no chemical odors, or that usual dusty smell I have when someone cleans the carpets. Overall, it was a wonderful service, with professional technicians who did a very good job. We have already referred new business to you, and I am excited to hear how their cleaning went. I would use your company again.
Although I just had the carpets cleaned yesterday and so far they look good except for high
traffic areas where greying appears. This is usual and I do think they appear to be cleaner than the last time I had them cleaned. Our carpet is ivory so it is hard to keep clean. Tony and his son were great and curtious. they took there time to clean thoroughly and explain everything. Also the extraction of water from the carpets was better than most other cleaners I have had.