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Client Testimonials
I like the fact that your product has no soap (no residue left) and I think your service techs are great
The price is right and you get the carpets clean. Your personnel are friendly and knowledgeable which makes it easy to have them in my home.
I like that there are no harsh chemicals and the carpets dry quickly too. I love how clean he was able to get my tile floor grout. I tell all my friends about Zerorez.
I loved that there were no trip charges or hidden fees. The service people were cheerful and friendly and aimed to please. They worked quickly, careful not to make a mess and they explained what they were doing and why. My carpet looks great and dried in time for company. I love that there are no detergents and I am hoping it will stay clean longer than it has before.
SEth was wonderful. I would highly recommend him as an employee for your company
They cleaned my spotty carpet and made it look brand new.
Friendly and professional people, and a willingness to do what it takes to gain customer satisfaction.
The simplicity of the equipment. Not like the old big machines and drying time. The special water on board cleans carpet beautifully. Your technician seemed to enjoy his work. On time with excellent customer service skills.
No soap & carpet not soaked after treated.
Your technicians are polite, efficient and have good communication skills. You show up when you say you will or you call to give a better window of arrival time. As for the service and how my carpets look, they look great!
Your product makes sense when it comes to avoiding residue when cleaning carpets......also removing previous residue. I appreciated the appearance and professionalism of the technician you sent to our house yesterday. He answered my questions and informed me about procedures and their purposes. So far the carpet looks great.......and we're anticipating it will stay that way for a long time!
The carpet is CLEAN after your work. Most impressive!
everything
Knowledgeable tech and very nice, carpet looks great, he spent a lot of time and energy working on the spots.
I think your technicians are very knowledgable and they seem conscientious about their work. We've had three different techs over the years and they've all been responsive, fair and ready to explain what they are doing and why. It's the whole "approachability" thing that makes us stay with Zerorez -- that, and they always do a good job.
Mike was awesome. He explained everything in detail, walked us through options and told us things about our carpet we didn't know. He was quick, the carpets look great and our work was minimal. He did a wonderful job on a pet issue.
I am very happy with Zerorez. First off, I really appreciated the company calling to confirm our appointment. It was also wonderful to have our technician call us when he was 30 mins out instead of it being a big surprise as two when in the time window he'd show up. We had a wonderful tech named Josh. He explained every thing very well and we felt very confident with his work. The carpets dried quickly and look very clean. Thank you!
The process was very smooth and detailed. I knew what to expect and the technician did a good job.
Easy to set appointment and give 30 minute notice before arriving and do a very good job.
scheduling was very easy, they arrive on time and were professional
my carpets look great
I liked the quality of your work and your employee, Toby I think his name was, did a great job! The carpets came out much nicer looking than I thought possible!
Very good job.
Expectations were appropriately set and met with regards to cost, timeline and quality.
Effective, cost-competitive, and green.
fast dry time, no obnoxious smells, looks great, professional technician.
Great CS and no rez
The carpets came out very clean and have stayed clean for the two weeks since. The technician was polite and skilled.
Raymond was an absolute professional, extremely knowledgeable and very friendly! Our carpet looks amazing.
The friendly staff and the quality of the work
We have six kids thus a busy schedule Zerorez accommodates our time restraints and cleans our carpets and furniture perfectly.
The technician was very professional and on time. The work he need on our carpets was very good. We have animals so not having chemicals put down was a big plus.