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based on 85114 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I had my capets cleaned last year by Anthony. Anthony took great pains to make sure he got all stains out and I that I was a "raving fan" when he was done. I was. This year the two men that were here to clean my carpet did so in mach time. I had to have them go back over some of the stains and I have noticed that some of the areas that looked clean when they were here are now look dirty again. I chose your company based on Jody Dean's advertising and the amazing job Anthony did last year. I am not sure I would call you again.
prompt, courteous, did a great job.
The service was quick and efficient. Carpet dried in a couple of hours and was ready for us to move in.
Carpeting stays clean for a long time.
Carpet smells great after cleaning and dries quickly. Carpet is soft and clean after drying.
From the explanations of each service to the care taken in and around my house, the professionalism is without equal! I am so pleased with how my carpets turned out!
great phone experience when booking the service
very good on site technician (Joe). Explained the process, was polite and punctual.
Green! No chemicals, no odor. Fast and professional service. Great results!
The treatment was quick, it worked great the technician was very friendly.
Your tech was on time and very pleasant. My carpets look nice.
Our technician, Ben was outstanding! He took his time and did a wonderful job. Ben really knew his stuff! Also, very professional and kind.
Throughly, detail service. A+
After life with three teenagers, two dis and a cat, our carpet looked like it needed help. Zerorez made it look new again. Thanks!
In fact, a friend at work was talking about renting a carpet cleaner yesterday. I recommended Zerorez to them.
Rikishi did a great job and was thorough this time
This was my second ZeroRez experience. I came back becaue my carpets looked better and felt better than experiences with other companies. The absence of residue and my carpets staying clean longer is a big plus. When you leave, there is no odor and the carpets feel so soft and fresh. Also your customer service from inception to completion is tops.
Great job on cleaning, but I don't like being 'blindsided' with a fuel surcharge. I think that is wrong.
Send 2 men instead of one; it took too long. Hose leaked on my wood laminate floor. Tech did a mediocre job of cleaning it up. Did not appreciate that the tech threw his filter bag and styrofoam trash in my recycle bin. I had to clean it out and rewash down my laminate floors where he walked through with wet feet. Having said that, the carpets look great and I am impressed with the results.
Results are fantastic and the fact that no chemicals are used is the cherry on top
the guys were clean quick and polite.
Very friendly and helpful service tech and carpet was cleaned well.
PROFESSIONAL, ON TIME, PHILIP EXPLAINED ALL THE INFORMATION BEFORE HE DID THE SERVICE, THROROUGH, GREAT JOB, I WOULD CALL ZEROEZ NEXT TIME.
Chemical free process that really works and friendly staff.
I would recommend your company as thy did an excellent job in removing all the stains in our carpet and were very professional.
Everthing,Our carpets look wonderful,the service was excellent and friendly,Just all around great job.
Thank you S.Last name removed
hpw clean the carpet felt ............
Timing of appointments and scheduling
The serviceman was very nice, but I especially had him out to look at a nasty paint stain that Stanley Steamer could not get out. (At the same time, I had him clean the 3 bedrooms, which he did okay, but didn't move a stick of furnitiure - even the light pieces.)
Anyway, when I showed him the paint stained carpet in den, he didn't get down and feel it or anything. He just said "If Stanley Steamer said they couldn't out, neither can we because we use the same chemicals".
My rugs were not wet, and it did not smell afterwards. Also, the stains have not come back after a week. Thank you again.
This was the second time that I used your company. The carpets don't take as long to get dry as with other companies. There are no unpleasant odors or chemical smells to breath in and the carpets looks really nice afterwords. The technical is professional and courteous. All in all, I'm just happy with Zeorez.